It’s our 2nd time long stay in Kyoto and we selected this hotel since the location. We stayed 23 nights in this hotel. The checking lobby is at Kyoto station and there was free shuttles to bring us to the hotel. The hotel location, room style/size/cleaness/convenience are quite good, I can give 5 stars . But two thins are really bad that only deserve 1 star to me. One thing is hotel only offers one time cleaning during my 23 night stay , to me which is acceptable but I’m not enjoy this condition also think not reasonable. Another thing is the worst and extreme dangerous! I even doubted it violate public safety law policy or law : the hotel locked the window of patio, they told me it not allowed to enter patio and they need to locked the window physically. Then I found out if there is fire alert or something dangerous happens, we don’t have chance to escape from the patio window. We don’t have chance and I don’t know if the glass could be easily broken while urgency. This is extremely not put hotel guest safety and life into a good method to deal with neighborhood quiet requirement( not allowed to enter patio).
The window lockdown is indeed an extremely violation of hotel guest , I serious recommend the hotel find the way to deal with this, this serious safety concern give the hotel 0 stars since they didn’t consider fire/urgent escape into a good way.
Everything you need for a long stay and great location
Chieh
於 2024 年 3 月住了 7 晚
10/10
真實旅客
於 2024 年 2 月住了 2 晚
8/10
今次一家四口住了3晚,房間非常整潔、乾淨,浴室寛敞,另外值得一讚是內有洗衣機,極之方便!
唯一是位置放二条內街不太近車站,而且check in 的地方更是在另一所大厦,雖然酒店可安排免費穿梳車送到住的地方,但卻沒有回程車的安排,這樣對行李多的住客確實有點不便!總括來說,酒店都算滿意的。
Po Yee
於 2023 年 8 月住了 3 晚
10/10
Maria
於 2025 年 6 月住了 5 晚
10/10
Alex
於 2025 年 5 月住了 4 晚
10/10
Staff here was excellent incredibly accommodating they helped us with our luggage, which is imperative when you’re traveling from multiple cities. At the front desk, however they also have one of the best teas that Japan has to offer that they brew themselves in-house on the daily.
Guillermo
於 2025 年 5 月住了 2 晚
10/10
Overall very good experience. The kitchen was fully functional if a little tight. Really liked the location as it wasn’t too close to Kyoto station (and hence, all touristy) but it wasn’t far either. Quite central and a short walk to karasuma oike station. Also, having a washing machine in the room was AMAZING!
The only very small complaints would be that the carpet had a few small stains and the room was a bit small, then again, almost every hotel in a major city in Japan is small.
Sahm
於 2025 年 4 月住了 15 晚
8/10
きれい
Hitoshi
於 2025 年 5 月住了 3 晚
10/10
we like it very much, Samiya who help us in checking very accommodating, The instruction is very clear, got shuttle from the place were we check in to the apartment hotel. overall my family is happy liking the place very much. we can stay here again.
Susana
於 2025 年 5 月住了 4 晚
10/10
Anh
於 2025 年 4 月住了 4 晚
6/10
Great place, great service, horrible check in process
Rosa
於 2025 年 5 月住了 2 晚
10/10
Le logement est parfait et très bien équipé, nous avons beaucoup aimé . Un peu à l'extérieur du centre, facilement accessible par Métro. Il faut prévoir 10 minutes de marche entre le métro et l'appartement . Environnement tranquille et sécuritaire . Beaucoup d'offres de restauration de qualité à proximité, il faut toutefois réserver. Nous ne connaissions pas cette bannière qui offre beaucoup de logements de qualité . je recommande fortement.
Très bel appartement avec un rapport qualité/prix des plus acceptables. Les transports en commun sont proches ainsi que les restaurants et l'épicerie. Secteur tranquille et appartement super propre. Un peu compliqué pour retrouver le bureau près de la gare pour l'inscription. Nous étions dans la suite.