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Reviews of Hotel Chatelet Inn Kyoto

2 out of 5
Hotel Chatelet Inn Kyoto
745-1 Hashinocho Nakagyo Ward, Kyoto, Kyoto

Reviews

8.2

Very Good

Rating 10 - Excellent. 8 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 5 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want an old old style, real Japanese experience with a lovely tatanmi room with easy access to central Kyoto, then it's great. We loved it. Very little English spoken (not a problem for us), and could be difficult to find if you don't arrive by taxi, but we really enjoyed our stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sher

Liked: Cleanliness, staff & service, property conditions & facilities
Large Room , Clean and Safe
Stayed 4 nights in Apr 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the overall look of the property, with the tatami mats in the rooms, the tea set tables, and the paper sliding windows. The location is very accessible to places like Nijo castle, and Nishiki Market. Would love to stay here again on my next visit to Kyoto.
Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to the subway and Nijo Castle. Also plenty of places to eat as well as a grocery store.
Stayed 3 nights in Feb 2024
Response from ホテルシャトレーイン京都従業員 on 2024/2/28
Thank you for your compliments.We look forward to seeing you again.

6/10 Okay

ノリユキ

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

NAOTO

Stayed 1 night in Apr 2024

10/10 Excellent

kakeru

Traveled with group
Liked: Cleanliness, staff & service
京都らしいホテルで良かった
Stayed 1 night in Mar 2024

8/10 Good

まみ

Stayed 1 night in Mar 2024

10/10 Excellent

SHIZUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は多少古さは感じるものの、清潔で気持ちよく過ごせました。地下鉄駅から350メートル程で二条城も近く、立地は申し分ないです。フロントの方がどなたも親切でした。大浴場があり、旅の疲れを癒す事ができて良かったです。また京都観光の折にはお世話になりたいです。
Stayed 1 night in Mar 2024

6/10 Okay

こうすけ

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from ホテルシャトレーイン京都従業員 on 2024/3/5
投稿して頂きありがとうございます。またのご来店を心よりお待ち致しております。

6/10 Okay

ユウキ

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
素泊まりする分は申し分ないが、くつろぐのは難しい。 電化製品が全体的に古い。
Stayed 1 night in Feb 2024
Response from ホテルシャトレーイン京都従業員 on 2024/2/18
電化製品の見直しを進めて参ります。ご投稿ありがとうございます。

6/10 Okay

あき

Traveled with partner
建物は古いが設備は普通です。 料金を考えると満足しています。
Stayed 1 night in Feb 2024
Response from ホテルシャトレーイン京都従業員 on 2024/2/18
満足度を高めれるよう設備面含め強化して参ります。投稿ありがとうございます。

8/10 Good

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Yoko

Disliked: Cleanliness, property conditions & facilities
昭和レトロ感を味わえるかもしれません。
Stayed 1 night in Nov 2023

10/10 Excellent

??

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
今回泊まるのは2回目でしたが 総合的にみて満足しています 特に広いお風呂があるのはあり難いです
Stayed 1 night in Nov 2023