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Premium bedding, desk, blackout drapes, soundproofing
Premium bedding, desk, blackout drapes, soundproofing
Premium bedding, desk, blackout drapes, soundproofing
Premium bedding, desk, blackout drapes, soundproofing

Guest reviews

3.9/5 Good
125 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • 免費無線上網
  • 含早餐
  • 空調
  • 洗衣
  • 客房清潔服務
  • 24 小時櫃台服務



熱門景點Shinshigai Shotengai步行 4 分鐘
熱門景點Kumamoto City Hall步行 6 分鐘
熱門景點Catholic Tetori Church步行 10 分鐘
機場Kumamoto (KMJ)開車 40 分鐘

Choose dates to view prices

  • 標準雙床房, 2 張單人床, 非吸煙房

    Room amenities

    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 2 張單人床
    More details標準雙床房, 2 張單人床, 非吸煙房
  • 客房, 1 張標準雙人床

    3.9/5 guest room rating

    Room amenities

    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 1 張標準雙人床
    More details客房, 1 張標準雙人床



Near a train station, Comfort Hotel Kumamoto Shinshigai is in an area with good shopping. Kumamoto Prefectural Traditional Crafts Centre and Contemporary Art Museum Kumamoto are cultural highlights, and some of the area's attractions include Kumamoto Zoo and Botanical Garden and Roadside Station Shiranui. Looking to enjoy an event or a game while in town? See what's happening at Aqua Dome Kumamoto or Kumamoto Suizenji Stadium.



  • Shinshigai Shotengai - 步行 4 分鐘
  • Kumamoto City Hall - 步行 6 分鐘
  • Catholic Tetori Church - 步行 10 分鐘
  • Contemporary Art Museum Kumamoto - 步行 10 分鐘
  • Kumamoto Castle - 步行 13 分鐘


  • Fujisakigumae station - 17 min walk
  • Kumamoto Airport (KMJ) - 50 min drive


Comfort Hotel Kumamoto Shinshigai

3-star Kumamoto hotel in Chuo Ward, near Kumamoto Castle
Along with coffee/tea in a common area, this smoke-free hotel has a microwave in a common area and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff. All rooms are soundproofed and feature free WiFi, free wired Internet, and in-room massages. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, premium bedding, and TVs.
Comfort Hotel Kumamoto Shinshigai offers 157 air-conditioned accommodations with slippers and hair dryers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.



Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Free buffet breakfast available daily 6:30 AM–9:30 AM
Coffee/tea in common area(s)

Family friendly

Dry cleaning service
Laundry facilities
Soundproofed rooms


Front-desk safe
Newspapers in lobby
Water dispenser

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken



Shared microwave
Smoke-free property



Air conditioning
Blackout drapes/curtains
Premium bedding


Deep soaking bathtub
Electronic bidet
Hair dryer
Shower/tub combination


Pay movies

Food and drink



In-room massage



Check-in from 3 PM - 5 AM
Early check-in subject to availability
Late check-in subject to availability


Check-out before 10 AM
Late check-out subject to availability


Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.


Due to COVID-19, this property’s food and beverage options may be limited.


Staffed front desk


Pets not allowed


Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100 per night


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The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 1100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Commonly-touched surfaces are cleaned with disinfectant between stays.
  • Individually-wrapped food options are available for breakfast.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file


Comfort Hotel Kumamoto Shinshigai
Comfort Hotel Shinshigai
Comfort Kumamoto Shinshigai
Comfort Shinshigai
Comfort Kumamoto Shinshigai
Comfort Hotel Kumamoto Shinshigai Hotel
Comfort Hotel Kumamoto Shinshigai Kumamoto
Comfort Hotel Kumamoto Shinshigai Hotel Kumamoto


Can I cancel my reservation for free at Comfort Hotel Kumamoto Shinshigai and receive a full refund?
Yes, Comfort Hotel Kumamoto Shinshigai offers free cancellation on select room rates, because flexibility matters! Please refer to Comfort Hotel Kumamoto Shinshigai cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at this hotel?
Check-in is from 3 PM–5 AM. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at 10 AM.
Where is this property located?
Located in Chuo Ward, this hotel is within a 15-minute walk of Shinshigai Shotengai and Kumamoto Castle. Kumamoto City Hall and Sakura-no-baba Josaien are also within 10 minutes. Fujisakigumae station is 17 minutes by foot and Kumamoto Minami Station is 22 minutes.

Guest reviews

Overall score and ratings for Comfort Hotel Kumamoto Shinshigai

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Just a few minutes walk from the tram station and kumamoto kotsu center aka bus terminal. There are plenty of convenient store and restaurants nearby while the shopping street is just walking distance. The breakfast variety is not much, but with combination of both Japanese and western style food.

Stayed 3 nights in Oct 2018


  • Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed with smoking room.

Noticed on the confirmation email a few weeks before going that it said 'smoking room' which I did not knowingly sign up to. Attempted to contact the hotel through hotels.com to have this changed and received no response. When I checked in the hotel staff were unable to change this at that stage all non-smoking rooms were booked out. Very disappointed, the smell in the room and corridor somewhat marred our stay in what otherwise would've been a good hotel.

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed for a couple of days. Good room, bit small but ok. Good location right next to shopping arcades and 10 mn walking distance from Kumamoto castle. Basic breakfast but nice to have available. Would come back to this hotel.

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staff....

Very friendly reception staff who never tired of fielding a variety of questions from us. Located very close to a tram stop that was itself only a few stops from the main railway station. Next to a long covered shopping mall with numerous places to eat nearly. Not far to the (closed and damaged) historic castle; perhaps fifteen-twenty minutes. The breakfast was fine, more Japanese than Western but with some options for those that prefer the latter. Room small-medium sized but very clean and modern-ish. Enjoyed our stay.


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