Standard Double Room, 1 King Bed | Free WiFi, bed sheets
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Reviews of Zenz Hotel

2 out of 5
Zenz Hotel
5016, Jalan Kenari, Bandar Putra, Kulai, Johor

Reviews

8.4

Very Good

Rating 10 - Excellent. 8 out of 26 reviews" "
Rating 8 - Good. 14 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shereen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Satisfied Stay
I would like to applaud the management for keeping the place very clean. The room was comfortable and we didn’t have any issues. Was a short business trip and this place is recommended for its cleanliness as well as its affordability
Stayed 1 night in Feb 2023
Response from Ammy on 2023/2/20
Hi, Shereen! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Excellent

Chitra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
all good .
Response from Lisa on 2023/1/10
Thanks for taking out your valuable time to rate us, Chitra! We will work even harder to make your stay a memorable one :) Regards, Lisa

8/10 Good

Foong Mew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Cheshta on 2021/11/28
Hi, Foong! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy

8/10 Good

Nora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oya’s days at OYO..
The place is nearby to shopping areas hence making our stay with ease & comfort. Reception was a pleasant one, too. Would like to suggest that each room should be provided with a small kettle rather than using a common one at the corridor. Should also provide more clothes hanger for our convenience. Overall a good budget hotel to stay.
Stayed 2 nights in Nov 2021
Response from Thomas on 2021/11/11
Hi, Thank you for your rating and the valuable feedback. We have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Thomas

8/10 Good

Dylan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Ammy on 2021/9/29
Hi, Dylan! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Good

Nabiha binti

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2020
Response from Cheshta on 2020/5/29
Glad to see that you have rated us positively, Nabiha! Do give us more chances to delight you in the future. Regards, Jane

8/10 Good

Ho Ping

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to Stay Over-night cheaply
The place was clean with good wifi.
Stayed 1 night in Jan 2020
Response from OYO on 2020/1/26
Thanks for applauding, The biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet your expectations. We would love to stay updated and posted with your future reviews as well. Regards, Kevin

6/10 Okay

Aqilah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I check out late..near 11pm.. The room is clean and we'll maintain. Shower and toilet is good But no phone services in room, I need to call using my on mobile asking for ironing board.. No cupboard, just open hanging space And 15mins pass 12 (check out time) the counter service man is knocking on the door demanding me to check out.. my baby is still sleeping.. no harm of he wait a bit longer.. since I check in late.. I know it's the policy, but mercy would be nice.other than that I love the stay
Stayed 1 night in Dec 2019
Response from OYO on 2019/12/31
Something like this should not have happened, Aqilah! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Kevin

8/10 Good

Chien Choi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for family stay in Kulai
I’ve stayed here a few times before. The hotel has been upgraded with lift now. Overall it’s good for the money except we had a leaked basin outlet and the water pump not working smoothly. Make sure you choose rooms that avoid noise from downstairs pubs at late night. Room condition is new with sufficient amenities.
Stayed 1 night in Dec 2019
Response from OYO on 2019/12/28
Thank you for rating us, Chien! We have duly noted your feedback and ensure better services in the future. Regards, Kevin

10/10 Excellent

LIM

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and cheap
Stayed 1 night in Dec 2019
Response from OYO on 2019/12/19
Loved to hear this, Lim! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Kevin

8/10 Good

Verified traveler

Business traveler, Traveled with family
Reasonable for the price
Stayed 1 night in Dec 2019
Response from Joey on 2019/12/9
Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Joey

8/10 Good

Yazid, Sabah

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was so nice..the staf also polite..for me its cheap and value for money..
Stayed 1 night in Nov 2019
Response from Zara on 2019/11/29
Charmed to see you loved our services, Yazid! Have a pleasant day ahead :) Regards, Zara

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and modern
Stayed 1 night in Nov 2019
Response from Zara on 2019/11/12
Charmed to see you loved our services, Have a pleasant day ahead :) Regards, Zara

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Zara on 2019/10/12
Thanks a ton for the amazing rating, We are glad that we succeeded in matching your experience with your expectations. Regards, Zara

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019
Response from Zara on 2019/10/9
Hi, We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Zara

8/10 Good

Chon Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
acceptable.
Stayed 1 night in Jun 2019

6/10 Okay

Tze Keong

Stayed 1 night in Jun 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and located near Johor Premium Outlet and Jusco Mall Kulai, overall a good stay
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Clean Comfy stay at Zenz Kulai
Very Clean room with walk up access. comfortable, clean, good local area with eateries nearby and a big mall right opposite. Very convenient spot in Kulai and near to Senai

10/10 Excellent

yiejiet , kulai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and clean
Zenz hotel is nearby shopping mall ,around the hotel got a lot of restaurants and got free parking places,staff is really good service
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Good
Everthing is good, Staff is friendly and the room is big and clean
Stayed 1 night in Apr 2018

8/10 Good

Eric, Singapore

Liked: Cleanliness, staff & service, room comfort
Lack of lift service
The hotel has good staff, not all are conversant in English but one female staff do surprise me with her good English. Also, the hotel doesn't have lift, so it is not convenient for travellers to bring old folks or seniors who have legs problem there.
Stayed 1 night in Feb 2018

8/10 Good

Chan Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel with Good Location
Room is spacious & clean and hotel is located in a good location.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
new room clean simple convenient
Quite new, room clean although simple, staff friendly
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Noah on 2021/11/29
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.