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Great experience

We originally stayed at the Hilton Waikoloa village and were scheduled for 10nights. However upon arrival we were unimpressed and had a depressing feeling due to the run down nature of the hotel. It's hard to put a finger on it but felt like an old amusement park. My wife and I decided to tour other resorts. We drove to the Fairmont and we loved it. We also looked at the HapunaPrince and didn't really like it much. We switched our reservation to Fairmont and cancelled the remaining stay at the...

The location was perfect for our stay, all the activities that we had planned for the weekend was in Waimea or Waikoloa Village so it was so much easier then staying in Kailua town or Waikoloa. All the staff members that we dealt with were super friendly and helpful!! This place reminded me of going to the outer island in the 60's and 70's, super "chilled vibe" If you are looking for the "Aloha Spirit" and not the "Mega-Resort" this is the place to stay!!

Staff extraordinarily helpful