Does The Platinum Suites have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Platinum Suites?

As of 2025/9/10, prices found for a 1-night stay for 2 adults at The Platinum Suites on 2025/9/11 start from NT$3,425, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Platinum Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Platinum Suites?

Valet parking is available for MYR 100 per day. Limited spots are available.

What time is check-in at The Platinum Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Platinum Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Platinum Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 150 per vehicle applies.

Where is The Platinum Suites located?

Located in Golden Triangle, this aparthotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park, Petronas Twin Towers, and Suria KLCC Shopping Centre. KLCC Park and Pavilion Kuala Lumpur are also within 1 mi (2 km). Bukit Nanas Station and Dang Wangi Station are within a 5-minute walk.

The Platinum Suites Reviews, Deals & Photos 2025

6/10 Okay

Christian

2024/7/23

Disliked: Cleanliness

Good location and layout, terrible Maintenance.

Good location, Nice layout of apartment. Terrible Maintenance level, poorly equipped kitchen, and sleeps only 3 as is.

Stayed 3 nights in Jul 2024

6/10 Okay

Abdurahman

2024/9/30

Liked: Property conditions & facilities

They charge you for any extras like baby cribs, blankets, and pillows

Stayed 22 nights in Jul 2024

8/10 Good

Iskandar

2022/11/23

Liked: Cleanliness, communication

Everything is ok only that the toilet flooring too slippery for kids.

Stayed 3 nights in Nov 2022

6/10 Okay

Xiaoqing

2024/5/29

Liked: Cleanliness

Space is great, place is out dated!

Checking was complicated and unusual, unsafe to scan your document with someone seating in a corner in the lobby surrounded by strange people. Check out was good, quick and seemed smooth. The second day, I waited whole day for cleaning crew after ample contacts.

Stayed 3 nights in May 2024

4/10 Poor

Moe

2022/7/16

Disliked: Cleanliness, property conditions & facilities

Not clean. Took a long time to check in etc

Stayed 2 nights in Jul 2022

2/10 Terrible

Dieu V

2023/6/23

Disliked: Communication

So bad management

Stayed 1 night in Jun 2023

4/10 Poor

thomas

2024/6/11

Liked: Cleanliness, room comfort

Disliked: Communication

Disappointing

Check-in was ridiculous. Previously I've been able to check-in at reception, now it's through an agent, who couldn't find my booking. It took ages and was very stressful and then they made us change rooms after one night into a worse room. Then there's the amazing pool, which was ruined by an overzealous guard with unfathomable rules. We weren't allowed to walk the 3 meters from our table in the restaurant terrace to the pool - we had to go back through the restaurant, and back through security. No drinks by the pool either (that has changed). Basically no fun in the pool either. No one could explain why these rules were in place, but only that the rules had to be enforced. The accommodation itself was good value for money, but a lot of disappointments in there too.

Stayed 3 nights in May 2024

2/10 Terrible

James

2022/12/13

Disliked: Communication

Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience

6/10 Okay

Justin

2023/3/13

Liked: Amenities

Disliked: Communication

If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from Expedia the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again.

Stayed 3 nights in Mar 2023

4/10 Poor

Natsumi

2025/1/14

Liked: Cleanliness

Disliked: Communication

Stayed 3 nights in Dec 2024

8/10 Good

Fabio

2024/9/18

Liked: Cleanliness, room comfort

Pro e contro... ma più i pro

Struttura in generale molto bella, abbiamo capito all'arrivo che non era tutto un hotel, ma solo una parte... il resto, quello che abbiamo prenotato noi, erano appartamenti gestiti da agenzie esterne; infatti non avevano una reception ma si appoggiavano con dei tablet su tavolini nella hall. Tutto sommato bene, a noi non funzionava la lavatrice che poi ci hanno sostituito il giorno dopo, servizio tutto sommato efficiente. La colazione non era inclusa e si doveva andare in un edificio attiguo a pagamento. Noi siamo andati a circa 200mt cove c'era un altro hotel con dei caffè all'interno. La piscina è bellissima! Il parcheggio è molto comodo sotto l'hotel. Posizione molto centrale a 10 min a pieda da petronas towers. Ci tornerei sicuramente-

Stayed 2 nights in Aug 2024

2/10 Terrible

Summer

2024/8/11

Stayed 5 nights in Aug 2024

10/10 Excellent

Mahri

2024/7/10

Liked: Cleanliness, room comfort, communication

Everything is great.

Stayed 4 nights in Jul 2024

10/10 Excellent

Shutaro

2024/6/7

Stayed 1 night in Jun 2024

2/10 Terrible

Darrel

2023/11/30

Disliked: Cleanliness, room comfort, communication

Horrible & inaccurate

Horrible , the pictures are different from the actual hotel room. They are operating a hotel inside of a hotel. You need to check in with a random person. This is a hotel that is being sublet through an another management company. Mold in shower . Holes in ceiling

Stayed 2 nights in Nov 2023

2/10 Terrible

John

2023/8/9

Stayed 1 night in Aug 2023

6/10 Okay

Alejandro

2022/8/30

Liked: Cleanliness, property conditions & facilities, communication

Stayed 2 nights in Aug 2022

4/10 Poor

yoshinori

2022/8/21

Stayed 2 nights in Aug 2022

8/10 Good

Yong Keong Steven

2022/6/20

Liked: Cleanliness, amenities, property conditions & facilities, communication

Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.

Stayed 3 nights in Jun 2022

10/10 Excellent

Riina

2020/1/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

8/10 Good

Ádám

2019/2/9

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

2018/11/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2018

10/10 Excellent

Jenni

2018/11/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

2018/8/24

Platinum Suites

Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.

Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

2018/8/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2018

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