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Reviews of KIP Hotel Kuala Lumpur

4 out of 5
KIP Hotel Kuala Lumpur
No 77 Jalan Seri Utara 1, Sri Utara Off Jalan Ipoh, Kuala Lumpur

Reviews

7.6

Good

Rating 10 - Excellent. 49 out of 147 reviews" "
Rating 8 - Good. 46 out of 147 reviews" "
Rating 6 - Okay. 31 out of 147 reviews" "
Rating 4 - Poor. 14 out of 147 reviews" "
Rating 2 - Terrible. 7 out of 147 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Stayed 1 night in Feb 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Limited access to anywhere as you can't walk, no footpaths/sidewalks.
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Wei Wei

Stayed 1 night in Jul 2023

10/10 Excellent

Muhammad Taufiq

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Get exactly same room as before. Check in and out was fast. It is just the leaking theough the ceiling causing moist ceiling prone to fungal. 😅
Stayed 1 night in Mar 2023

10/10 Excellent

Muhammad Taufiq

Stayed 2 nights in Mar 2023

6/10 Okay

Mohan

4/10 Poor

Man Hung

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Everything seems not clear at all. Especially the bathroom. Bed sheet
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

ABDUL RAHMAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

10/10 Excellent

Abdulrazak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
value for money. hotel maintain very well. TRANSPORT convience
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
1 of a decent hotel outskirts KL
Stayed 1 night in Dec 2019
Response from sae on 2020/1/28
thank you for the comment

8/10 Good

Khalid, KL

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the place esp parking. Nice pool too.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.. i and my family was had great experience..Thanks KIP Hotel associations...
Stayed 1 night in Nov 2019

4/10 Poor

Upset

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Check in quite slow and the malay guy staff unfriendly (seem like i own him money) when I asked about the deposit. Please train ur staff.. We are the customer.. If he feel don't like to work, just stay at home. 2. When we booked the room, I did mention the room I want, but then when thhe room is given is not what I want, they say I didn't write it whereby I did mention, then they ask when did I book the room. COULD U (HOTEL) READ OUR REMARKS BEFORE U PRCD... NEVER EXPECT A CUSTOMER TO REMIND U FEW TIMES. READ..... READ... READ. DO I HAVE TEACH YOU. DON'T EXPECT US TO TELL U AGAIN AND AGAIN. 3. ROOM is super unclean, towel is old.. The side yarn all are torn out.. Bed sheet old and yellowish.. Like never change before. 4. There is so many cockroach in the room whereby I need to kill it by self.. I really disappointed with your hotel.. Please train all your staff..
Stayed 2 nights in Nov 2019
Response from sae rafar on 2019/11/11
Dear Sir, Firstly, we are apologize for the situation at the reception counter and the condition of the room. We are looking in these matters seriously and do the pest control measurement for the issue. Once again, we are apologise for the incident happened.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
KIP
Great staff. Building staff next to freezing cold pool. Noisy during the night. Average food.
Stayed 7 nights in Oct 2019
Response from sae rafar on 2019/11/11
Dear Sir, Thank you for the feedback and comment for better improvement at our side. Also, thanking you for stayed for us. Thank you

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2019

6/10 Okay

Chun Lam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minimalist concept. Really like it
Stayed 2 nights in Jul 2019

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
The room cleanliness could be improve further
Stayed 2 nights in Jul 2019
Response from saedah rafar on 2019/7/9
thanks for the comment and we shall improve it. Thanks

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

4/10 Poor

Zein

Disliked: Staff & service
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended...
Stayed 1 night in Jun 2019
Response from saedah rafar on 2019/7/9
thank you for the support do come and stay with us again

6/10 Okay

KA YI

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Kelly, Kuala lumpur

Disliked: Staff & service, property conditions & facilities
Keep changing room.. & tell me dun have others side of room.. end up another staff found for me.. i dont no urs others staff doing what..
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

MIAO DUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall good for the value
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019

6/10 Okay

Lincoln

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from sae rafar on 2019/4/8
noted

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
We had a quiet and pleasant stay. The breakfast provided was a bit disappointing.
Stayed 1 night in Mar 2019

6/10 Okay

Omprakash

Liked: Staff & service
Stayed 1 night in Dec 2018

8/10 Good

Habibah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe family room was confortable. Was my second stay. Room ammenities was not standardise, my first stay no face towel at all. Parking system need to improve, very inconvinience.😏
Stayed 2 nights in Feb 2019
Response from saedah rafar on 2019/3/22
Dear Ms Habibah, Thank you for your comment. We will take note on the remarks accordingly. Thank you.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price, the place is really neat. The staff are very accommodating.
Stayed 2 nights in Mar 2019
Response from saedah rafar on 2019/3/13
Dear sir, Thanks for staying us us. We are glad that your stayed are pleasant. Do stay with us again. Thanks.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Frequently stay at this hotel...
Stayed 1 night in Feb 2019
Response from saedah rafar on 2019/3/13
Dear sir, It was our pleasure that your stayed was comfortable. Do stay with us again in future. Thank you.

4/10 Poor

Aaron

Liked: Property conditions & facilities
Bare minimum
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
with the addition of a 7-11 store in the ground floor definitely a plus point to the convenient of guesses.
Stayed 1 night in Feb 2019
Response from sae rafar on 2019/2/13
thank you

2/10 Terrible

James, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The pillow were a bit smelly, room a bit dark, and saw a bit tiny hair on the bed
Stayed 1 night in Feb 2019
Response from sae rafar on 2019/2/13
thank you for the comment and we are apologize for the issue. we have channel the matter to the relevant department. thank you.

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019
Response from sae rafar on 2019/2/13
noted

10/10 Excellent

Naleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from sae rafar on 2019/2/13
noted

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from sae rafar on 2019/2/13
noted