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Hotel MSP

2.0 star property
Modern comfort meets city convenience at this centrally located Kuala Lumpur hotel, putting travelers within easy reach of the city's vibrant attractions

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Hotel MSP sits just steps from Pavilion Kuala Lumpur, offering travelers a practical base with free in-room WiFi. The 24-hour front desk ensures assistance at any hour, while nearby Berjaya Times Square and KLCC Park provide easy exploration opportunities.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel MSP pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel MSP?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel MSP?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel MSP located?

Located in Bukit Bintang, this hotel is steps from Changkat Bukit Bintang and Jalan Alor. Pavilion Kuala Lumpur and Berjaya Times Square are also within 10 minutes. Bukit Bintang Station is only a 4-minute walk and Raja Chulan Station is 7 minutes.

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Reviews

Reviews

7.2

Good

6.0

Cleanliness

7.6

Amenities

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 6 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

Reviews

Verified

8/10 Good

YOSHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 1 night in Aug 2024
Verified

8/10 Good

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are convenience stores and grocery stores around the hotel. The staff of the hotel is also good, the taxi service is available for 24hours. There are some Arabic cuisines near from this hotel, and these are also worth to visit.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

CUNEYT

Liked: Cleanliness, staff & service, room comfort

Perfect location, good value for money

We needed a stay for a flight stopover for 12 hours only. It is in a very central point of the city. The receptionist was very friendly. The overall hotel condition is a bit worn and not great, but if you will not stay too long, Hotel MSP is more than enough.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
good place for staying shortly with cheap price
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Greensleeves

Liked: Cleanliness, staff & service, property conditions & facilities
Quet and cheerful staf
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Kwong Hong

Value for money stay. Walls are thin, can hear people, TV from other rooms. Strands of hair under the blanket. Newly renovated hotel. Surroundings have alot of Indian muslim mid-eastern food that opens till late. Surroundings do have some homeless people sleeping on the streets. A 24-hour convenient store 1 minute walk away.
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities
1) Did not let us check-in till 5pm. Check-in was listed as 2pm 2) Toilet was broken and no soap was provided 3) Broken window that could not close in the room let in all noise from busy street 4) Room was hosed down to clean it making everything in room and bathroom wet, including the toilet paper. Dark hairs still in the bathroom sink 5) Received smaller room than booking 6) No water or basic toiletries like shampoo provided
Verified

4/10 Poor

walter

Disliked: Property conditions & facilities
Poor check in experience, lack of prof. service and dicey charging/receipt provision. Poor mattress /bedding, Was charged for advertised king but was a queen bed with short blankets. Low quality toilet area. Water was yellow colored and did not trust it to take a shower. Outlet did not work and was hanging by a wire. Stayed on 3rd floor with no lift. Noisy at night due to the street scene and next room through wall noise. We tried it because of its high rating but that turned out to be false in almost every manner.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

ROGERIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização, porém atendimento péssimo

Chegamos após as 16:00h, portanto mais de 2 horas depois do horário previsto para o check in e nosso quarto não havia nem sido limpo. O quarto designado estava cheio de restos de durian, sem condições de habitabilidade. Diante disso, designaram um outro quarto, sem nenhuma toalha para tomar banho. Pedi 2 toalhas, mas só forneceram uma, ALGUMAS HORAS DEPOIS. Voltei a solicitar mais uma toalha, mas me forneceram uma rasgada, só no dia seguinte, depois de muita insistência. Solicitei também um secador de cabelo e o funcionário falou que só na manhã do dia seguinte. Quando foi apanhar o secador , o funcionário disse que teria um só no final da tarde. Tentei na parte da tarde, mas o funcionário disse que não tinha secador para fornecer. O atendimento foi extremamente péssimo, da pior qualidade possivel.
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

You have other better choices.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

DAESUNG

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Bambino Bismara

Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Ace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Mr

Stayed 5 nights in Jan 2024