This is a scam, the service apartment is not available. Contact number is not working... left stranded and had to look for alternative accomodation onsite.
Money paid but totally uncontactable. I want my money back. I am a gold member of hotel.com, first time i am experiencing this.
Utterly disappointed. Pls call me. I was waiting at call center for more than 1 hr and line was cut and no one return my call. I am consider to move my booking somewhere else.
Call me at +65 80280056
Good location. Room condition is little rundown. Though indicated as non-smoking room, definitely the smoking smell is there.
K
8/10 不錯哦
真實旅客
2017年12月31日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Big and comfortable room. Good for friends and family usage.
真實旅客
於 2017 年 12 月住了 5 晚
2/10 很糟糕
真實旅客
2017年8月12日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
very disappointed
1st - there are no highlighted before i go must contact them... i carry my luggage to look for help... from east to west tower upstairs to downstairs
2nd - the floor mat is dirty, the floor is dust...
3rd - the worst the kitten very dirty...
真實旅客
於 2017 年 8 月住了 1 晚
6/10 一般般
Daymond
2017年6月27日
不喜歡:整潔度和員工素質
Overall is fine with the facilities, dirty toilet. Old furniture. But comfortable room.
Daymond
於 2017 年 6 月住了 2 晚
6/10 一般般
真實旅客
2017年5月5日
Have to call in advance for staff to meet you at the entrance lobby to pick up your room key.
Staff response was good, eventhough we checked out at 6.15am, they answered our call and came to pick up the room key from us.
Need to place a deposit of Rm200 per card key.
真實旅客
6/10 一般般
Dawson,California
2017年4月23日
喜歡:整潔度、員工素質和客房舒適度
No front desk, sublease room from main building. F
Felt like second class people. No front desk. Men who operated Garden what ever were hush hush about us. Looked at reservation suspiciously. Awesome city, staff good but no front desk for Garden suites, REALLY