Excellent Service Suites at Times Square is located in Bukit Bintang, a neighborhood in Kuala Lumpur, and is in a shopping district and near a metro station. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for National Zoo, a top attraction not to be missed.
Kuala Lumpur International Airport (KUL) - 46 min drive
Restaurants
Taste of Asia Food Court - 1 min walk
Hometown Hainan Coffee - 1 min walk
Vivo American Pizza & Panini - 1 min walk
Arab Hadramot Restaurant عرب حضرموت - 2 min walk
The Castle Restaurant - 5 min walk
About this property
Excellent Service Suites at Times Square
Hotel near Berjaya Times Square
Pavilion Kuala Lumpur and KLCC Park are located near Excellent Service Suites at Times Square, which provides a poolside bar, a playground, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
You'll also enjoy perks such as:
An indoor pool and a children's pool
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
An elevator and tour/ticket assistance
Room features
All guestrooms at Excellent Service Suites at Times Square offer comforts such as pillow menus and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
Extra amenities include:
Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
Bathrooms with deep soaking tubs and free toiletries
LCD TVs with satellite channels and DVD players
Separate sitting areas, separate dining areas, and dishwashers
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Food and drink
Daily buffet breakfast available for a fee: MYR 70 for adults and MYR 70 for children
A poolside bar
Things to do
Children's pool
Gym
Indoor pool
Playground
Spa tub
Family friendly
Children's pool
DVD player
Free crib
In-room microwave
In-room sofa bed
Indoor pool
Laundry facilities
Living room
Playground
Rollaway/extra bed (surcharge)
Separate bedroom
Separate in-room dining area
Conveniences
Laundry facilities
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (limited availability)
Tour and ticket assistance
Business services
24-hour business center
Spa
Spa services
Accessibility
Elevator
Room amenities
Bedroom
Bedsheets provided
Free crib
Pillow menu
Rollaway/extra bed (surcharge)
Single sofa bed
Bathroom
Deep soaking bathtub
Free toiletries
Hair dryer (on request)
Private bathroom
Separate bathtub and shower
Towels
Entertainment
DVD player
LCD TV with satellite channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Free bottled water
Microwave
Separate dining area
Stovetop
More
Air conditioning
Ceiling fan
Desk
Iron/ironing board on request
Living room
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; to check in, go to Reception, East Tower A
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Access methods
Key retrieval, private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 60 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MYR 70 for adults and MYR 70 for children
Rollaway bed fee: MYR 60 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Excellent Service Suites Times Square Hotel Kuala Lumpur
Excellent Service Suites Times Square Hotel
Excellent Service Suites Times Square Kuala Lumpur
Excellent Service Suites Times Square
Excellent Service Suites Times Square Apartment Kuala Lumpur
Excellent Service Suites Times Square Apartment
Excellent Service Suites Time
Excellent Service Suites at Times Square Hotel
Excellent Service Suites at Times Square Kuala Lumpur
Excellent Service Suites at Times Square Hotel Kuala Lumpur
Frequently asked questions
Does Excellent Service Suites at Times Square have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Excellent Service Suites at Times Square pet-friendly?
No, pets are not allowed at this property.
How much is parking at Excellent Service Suites at Times Square?
This property doesn't offer parking.
What time is check-in at Excellent Service Suites at Times Square?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Excellent Service Suites at Times Square?
Check-out is at noon.
Does Excellent Service Suites at Times Square provide a shuttle to the airport?
Yes, there's an airport shuttle. A per vehicle, roundtrip fee applies.
Where is Excellent Service Suites at Times Square located?
Located in Bukit Bintang, this hotel is within a 10-minute walk of Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and Petaling Street are also within 1 mi (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 5 minutes.
Excellent Service Suites at Times Square Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
•NOT A HOTEL! BOOK AT YOUR OWN RISK
•Unclear instructions that upon arrival you would need to call the "agent" for your room.
•Number stated was unreachable, forcing us to call Expedia.sg (calling back to SG = expensive) to get another contact number.
•The service was unacceptable, when we got through to the number that was given to us by Expedia.sg the person was rude and had absolutely no manners asking us "so what you want me to do! " when We only asked where we should go to check in.
•Pictures on Expedia are totally different from what the room actually looks like. (Yellow sheets, old dirty furniture (that looks like they would have bugs in them), dingy and dark. What was worse was that it was filled with the stale stench of cigarettes)
•Was promised to check in at 2pm but was delayed and was only greeted with a unmade room at 3pm.
•We cancelled our reservation upon looking at the state of the room. The room is not worth saving that extra $100-200 for comfort and service.
I booked a single bedroom with 1 king size bed and 1 single bed but the hotel give me a room with 2 single beds. Then they offered me with breakfast ( for 2 persons only) and a very thin matress. It is really un-comfortable for 3 adults. Really unsatisfactory.
First experince staying a apartment instead of a hotel. very much recommended that u stay at berjaya time square hotel instead of service apartment at berjaya time square. please be prepared that there is no room service as there is no phone in the room and you have to pay for your parking fee( we paid RM36 for 1.5day) . there is a hand soap if u dun bring ur toiletries for shower (luckily i brought mine). good luck to all hv choose Excellent Suites at Times Square...its so not Excellent after all
Nice enviroment ! i love the mall and view of kl tower n twin tower! My agent upgrade my room to a bigger room due to some problem in that room. definitely come back again .