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Reviews of Swiss Hotel Apartment

3 out of 5
Swiss Hotel Apartment
Shop 59-60, Jalan Pretty, Kuala Belait

Reviews

8.2

Very Good

Rating 10 - Excellent. 6 out of 18 reviews" "
Rating 8 - Good. 8 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Noel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Affordable stay close to shops.
The hotel is located on the main strip of Kuala Belait town so easy access to shops and eateries nearby. Very friendly staff. Check-in was quick. Stayed in Room 208 which accommodated three of us. Room was of an adequate size. View from the room was of the building next door. Quiet and clean. Housekeeping were quick in dealing with request for an extra set of towels. Bathroom was clean. The shower area contained a small window with venetian blind. Bed was comfortable and had a good night's sleep. It was a pleasant stay.
Stayed 1 night in Sep 2023

6/10 Okay

David, Subang Jaya

Traveled with partner
Liked: Staff & service
Hotel does not provide parking spots
Stayed 1 night in Sep 2022

4/10 Poor

Mitzie, Bandar

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean but aircon system was terrible. Had to be moved from one room to the next. Near the end of the stay, the entire electrical system shut down and I had to walk the stairs to my room to the 6th floor. Breakfast was awful. My husband and I had half of it. The front desk staff doesn't seem to understand some of the things they're doing. An additional tax charge was incurred after Expedia already charged tax for hotel. Explanation was not clear. Not going back.
Stayed 1 night in Aug 2020

10/10 Excellent

Pei Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020
Response from The Swiss Hotel Apartment on 2020/2/18
Thank you kindly for your review. We look forward for your next stay with our hotel!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from GSA on 2019/6/27
Thank you for your feedback

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from - on 2019/5/4
Thank you for your feedback! We look forward to have you in our care again in the future

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from - on 2019/5/4
Thank you for your feedback! We look forward to have you in our care again in the future

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from GSA on 2019/4/3
Thank you for your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was excellent.
Stayed 1 night in Feb 2019
Response from S. on 2019/2/13
We thank you very much for your feedback. Hoping to provide our service to you again in the future!

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Azlan on 2018/5/10
Dear Mr Christian, Thank your for your review. Best Regards, Noorazlan Zaini

10/10 Excellent

Matin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AmaZing
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from S. on 2019/2/15
Thank you for your wonderful response, sir. Hoping for you to stay at our hotel again in the near future

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Thank you for the review. We really appreciate your kind support and hope you would use our service again in the future.