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Phulay Bay, a Ritz-Carlton Reserve

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Luxury
5.0 star property
9.8

Exceptional

Seaside sanctuary in Krabi

A private butler arranges personalized experiences via app, from sunrise hikes to island excursions. The beachfront infinity pool has a swim-up bar with stunning views. Guests love Cedar C restaurant's exceptional Thai cuisine and the resort's Ayurvedic spa treatments.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is NT$17,722
NT$21,036 total
includes taxes & fees
Jul 25 - Jul 26

Room options

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Villa, 1 Bedroom, Sea View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 3875 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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1 bedroom, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom

  • Garden view
  • 3875 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Villa, 1 Bedroom, Ocean View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2260 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Royal Villa, 1 Bedroom | 1 bedroom, premium bedding, down comforters, pillowtop beds

Royal Villa, 1 Bedroom

  • Ocean view
  • 4844 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Room, 1 King Bed with Sofa bed, Garden View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed with Sofa bed, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Resort view
  • 2045 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi
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About the neighborhood

Located in Nong Thale, a neighborhood in Krabi, Phulay Bay, a Ritz-Carlton Reserve is next to a golf course and on the beach. The area's natural beauty can be seen at Tubkaek Beach and Khlong Muang Beach. Traveling with kids? Consider Andaman Cultural Study Center, or check out an event or a game at Ao Nang Krabi Boxing Stadium. Discover the area's water adventures with scuba diving and fishing nearby, or enjoy the great outdoors with rock climbing and cave exploring. Visit our Krabi travel guide
Map
111 Moo 3, Tumbol Nongthalay, Amphur Muang, Krabi, Krabi, 81180

What's nearby

  • A sunset over a coastal landscape with trees and rocks.
    Tubkaek Beach
    3 min walk - 0.3 km
  • A beach with clear turquoise waters, white sand, and rocky cliffs with lush greenery.
    Hong Island
    4 min drive - 3.1 km
  • A beach with a palm tree, clear blue sky, and turquoise sea.
    Khlong Muang Beach
    6 min drive - 6.2 km
  • A sunset over a calm beach with boats anchored, a prominent cliff, and a clear sky.
    Ao Nang Beach
    20 min drive - 18.4 km
  • Laem Bong Beach
    2 min drive - 2.7 km

Getting around

  • Krabi Intl. Airport (KBV)
    59 min drive

Restaurants

  • Naga Kitchen
    19 min walk
  • SEE THE SEA Cafe'
    2 min drive
  • Saffron
    2 min drive
  • ชมตะวัน Beach Club
    8 min walk
  • White Lotus Restaurant
    5 min drive

About this property

Phulay Bay, a Ritz-Carlton Reserve

  • Luxury boutique hotel near Tubkaek Beach
  • An adjacent golf course, a swim-up bar, and a beach bar are just a few of the amenities provided at Phulay Bay, a Ritz-Carlton Reserve. With a beachfront location, beachfront dining, and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy, a manicure/pedicure, or a hot stone massage at Phulay Bay Spa, the onsite spa. At the 5 on-site restaurants, enjoy lunch, dinner, Mediterranean cuisine, and ocean views. The 24-hour health club offers fitness classes and yoga classes; other things to do include snorkeling, kayaking, and sailing. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
    • Express check-out, express check-in, and supervised childcare (surcharge)
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 54 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
  • Extra conveniences in all rooms include:
    • Children's slippers, childcare services, and free infant beds
    • Recycling and LED light bulbs
    • Bathrooms with rainfall showers and deep soaking tubs
    • TVs with premium channels and DVD players
    • Balconies or patios, wardrobes/closets, and separate sitting areas

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Leaf Foundation, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: THB 1,413 for adults and THB 707 for children
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chomtawan
  • Dining Beyond
  • Jampoon Restaurant
  • Lae Lay Pavilion
  • Sri Trang

Things to do

  • 24-hour health club
  • 9-hole adjacent golf course
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1,076 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • In the mountains
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No elevator
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking

More

  • 1 floor
  • 54 buildings
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 4155.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 3000.00 per night
  • New Year's Eve (December 31) Gala Dinner per adult: THB 44726
  • New Year's Eve (December 31) Gala Dinner per child: THB 22363 (from 9 to 14 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 1413 for adults and THB 707 for children
  • Airport shuttle fee: THB 3884 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: THB 3884 (one way), (from 4 to 11 years old)
  • Rollaway bed fee: THB 4155.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

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Reviews

Phulay Bay, a Ritz-Carlton Reserve Reviews

9.8

Exceptional

9.8

Cleanliness

8.0

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 222 out of 253 reviews
Rating 8 - Good. 18 out of 253 reviews
Rating 6 - Okay. 9 out of 253 reviews
Rating 4 - Poor. 2 out of 253 reviews
Rating 2 - Terrible. 2 out of 253 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel we’ve stayed at!

Above all - the staff were truly amazing! Delicious food, high level amenities, spacious room, wonderful activities. Everything is kept at the highest standards.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

SAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff and location. This is a must see for travelers
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Noof

Liked: Cleanliness, staff & service, property conditions & facilities
Service and the stuff amazing and the hotel activities is excellent
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Sujata

Liked: Amenities
The luxury resort property is set in an area of outstanding natural beauty and offers daily activities for its guests to for an holistic holiday experience creating ever lasting memories
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Choice

Beautiful campus, top quality dining, great gym.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely gorgeous and amazing stay at Phulay Bay. The grounds, the design, the spacious rooms (with amazing bathroom suites) are all amazing, but it's the service that puts it over the top. Our personal butler, Khun Aea, tended to our every need before we even asked, and took such good care of us. Every single member of the staff goes out of their way to give the guests a perfect stay.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Wow! Probably the best service of any hotel I’ve stayed at. Angela, our butler, was extremely attentive and the other staff we met in the resort were very helpful and friendly (special call out for Lif). Rooms were spacious and beautiful, which great ocean views. Restaurants had great food. Would highly recommend a stay here.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best resort, service and overall experience we have ever had. Could not recommend more! Everyone went out of their way to make our honeymoon sooo special and the food drinks and amenities are mind blowing 💓
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Eric Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Made everything easy for us. Western standard resort for those who need the level of service.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Ata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. We stayed here for 3 nights and enjoyed it. The view is unbelievable. The pool is beautiful, the rooms are fantastic, the staff is awesome. Habib was the best, one of the nicest and helpful people we met amongst this trip. Thank you Habib!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of the best!

The world’s best hotel and best service team. They truly define what uber luxury service and genuine care means. We have been returning annually to this and only this hotel for the past 11 years and will continue to do so for as long as possible. They have always treated us as welcomed family members and have never spared any thing less than the best and most perfect for us. Food quality and taste are amazing, property perfect and comfortable. Everything is dreamy and amazing!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Cleo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unforgettable and truly magical two-day stay at Phulay Bay. From the moment we made our booking, every interaction—both before arrival and during our time at the hotel—was exceptional. The staff are genuinely warm, attentive, and effortlessly create a welcoming atmosphere; from the second we arrived, we felt completely at home. A special mention must go to Anna, our personal butler, who was outstanding and deserves the highest praise. She went above and beyond to ensure we made the absolute most of our short stay, anticipating our needs with care and thoughtfulness. One of the highlights was the complimentary trip to Hong Island on the resort’s longtail boat—an experience we’ll always remember. The kids were equally delighted with the stunning infinity pool overlooking the islands. Breakfast was nothing short of extraordinary, offering an impressive variety of unique and delicious options. Standout dishes included the blue crab omelette and the local lobster omelette—both absolutely superb. The Thai restaurant Sri Tang is equally exceptional, with ingredients sourced locally or grown on-site, resulting in vibrant, authentic flavours that truly impressed us. We also had the pleasure of meeting Paul, the Food & Beverage Manager, at the hotel’s cocktail party. His passion and enthusiasm for the cuisine were infectious and the dining experience at Sri Tang certainly lived up to his description. We were genuinely disappointed to be leaving so soon and will return!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what can I say. First 5 star hotel, as noted with different reviews/stories, we did have a personal butler who helped arrange activities, dining, etc. made the experience so much easier. Of course, the staff was wonderful. Food was exceptional. No beach on property but still very luxurious and resort like. Finally, informed the hotel of our honeymoon stay and got a room upgrade and some other perks. Overall, 10/10, highly recommend this place!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

INNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 stars! Wow what an experience! Customer service beyond anything I’ve seen. We arrived by a speed boat and were greeted by banquet Director, iced tea, towels etc. Our beach villa had a private pool, amazing amenities. We had personal butler Khun Yid, and he was beyond amazing. Everything customized with what’s up text service where you can ask for anything and team just makes it happen. Resort is incredible, spa was amazing, pool with swim up bar, restaurants, kids play room and more! Lots of complimentary activities (we did sunrise hike and visited small island) will definitely will be coming back
Verified

10/10 Excellent

INNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wowed by the property! Our room had double king bed!!! I’ve never seen this in my life! We had a “standard” room I didn’t expected to have a suite, it had patio, jacuzzi, showers, walk in closets and more! We had private butler Khun Esther and she was beyond amazing, easy contact with what’s up text service made it so cool and accessible. Hotel service was beyond you will ever experience. It doesn’t have walking distance shopping around but we did go to the night market which was organized by out butler as well. Highly recommend this hotel it worth every dollar and more!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Ainsley

Liked: Cleanliness, staff & service, amenities
All excellent. Incredible service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel in a stunning location. the bar & dining options were all excellent and the room was fantastic & right on the beach. I couldn't fault it & wouldn't hesitate to recommend.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

MAREK

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around exceptional.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in every way.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best resort in Asia!

An amazing and magical experience for the entire family. ❤️
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

armen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing and was the best part of our Thailand vacation. The property is beautiful and serine and was truly relaxing. The service is top notch and Jean took excellent care of us. If you get the opportunity to go to Krabi, do not hesitate to stay here, you will not regret.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hands down best hotel in Krabi and Phuket

Rarely do you call anything Ritz-related value for money, but this place is really unique. And extreme value for money compared to other 5-stars resorts in Krabi. Food is great, service is world class, the spa is amazing and the best options are the cheapest rooms - which are our favorite - and also the smaller beach villas. They have better location and feeling than the more expensive ones.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Grainne Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely outstanding service- nothing is too much trouble and everything is set up to ensure that one is completely satisfied with every aspect of one’s experience. The level of comfort and relaxation we enjoyed is beyond that of anywhere else we have stayed in Thailand or most of Asia. More than 5 star service!
Stayed 9 nights in Jun 2023