In short - you can get the same experience in your nearest vacation town at any generic hotel chain.
There are some major issues with this new hotel that must be addressed.
1. When we arrived at the hotel, no one was waiting at the entrance, leaving us wondering where is the Lobby? Where should we leave the suitcases ? How do we check in?
2. After going up the staircase while leaving out luggage alone we found the reception with what seems to be two very young teenagers behind the desk
3. No “welcome”, “how was your trip here?” , “how are you?” . The conversation literally started with - “Hello, please give me your passport and credit card”. They were not rude, they were just children that don’t have clue on hospitality.
4. After signing some papers we got a cheap paper that was clearly cut by a 4-years-old “complimentary 1 hour at their thermal something” , didn’t really listened as it was scotching hot in the lobby with standing cheap fans.
5. We waited another 10 minutes for someone to pick us up to the room, when we got there the key was not working - apparently they wrote different room numbers on the inside and outside of the key holders
6. Finally got into the room - air conditioning was off and there was zero oxygen in the room.
7. As for the quality -the hotel is new, however the use if cheap materials is noticeable and a lot of things already starting to fall apart such as bathroom tiles,bad smells,mold, pool chairs etc.
8. I have 18 points but no space left