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Reviews of The Olympian Hong Kong

5 out of 5
The Olympian Hong Kong
18 Hoi Fai Road, Tai Kok Tsui, Kowloon

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 185 reviews" "
Rating 8 - Good. 47 out of 185 reviews" "
Rating 6 - Okay. 5 out of 185 reviews" "
Rating 4 - Poor. 3 out of 185 reviews" "
Rating 2 - Terrible. 3 out of 185 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amir

Traveled with partner
Liked: Amenities
This was my third time in Hong Kong. Last two times I stayed at W Hotel but this time I decided to try Olympian. Hands down, it was a better choice. My room was very roomy, luxurious, high ceiling with a great view. I highly recommend this hotel over other luxury options.
Stayed 2 nights in Feb 2024

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
The Service was amazing Great room , big , very clean and comfortable The only thing is that the hotel is not near of good restaurants
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Zhangmei

Stayed 1 night in Nov 2023
Response from Alan Kuk on 2023/12/15
Dear Zhangmei,Thank you for staying with us at the The Olympian Hong Kong Hotel and taking the time to share a review with us. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience. Your great compliment and recognitions give our team the passionate to enhance all guest’s satisfaction.We look forward to welcoming you again. Yours sincerely,Alan KukOperations Manager

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in Oct 2023
Response from Alan Kuk on 2024/1/25
Dear Gordon,Thank you for staying with us at the The Olympian Hong Kong Hotel and taking the time to share a review with us. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience. Your great compliment and recognitions give our team the passionate to enhance all guest’s satisfaction.We look forward to welcoming you again. Yours sincerely,Alan KukOperations Manager

10/10 Excellent

XU

Stayed 1 night in Oct 2023
Response from Alan Kuk on 2024/1/25
Dear Xu,Thank you for staying with us at the The Olympian Hong Kong Hotel and taking the time to share a review with us. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience. Your great compliment and recognitions give our team the passionate to enhance all guest’s satisfaction.We look forward to welcoming you again. Yours sincerely,Alan KukOperations Manager

10/10 Excellent

WY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel that I ever stay in Hong Kong, including the overall hygiene situation, quietness, room size, comfortable bed & even for all staffs service. The Olympian provides us the most satisfied staying experience. For the free breakfast, the food quality is really good enough and out of our expectation. We prefer quality rather than quantity that the existing set breakfast is a better way than buffet one. Thank you for all of the Olympian staffs which we met in out stay. And all of them are so kind and giving us professional service. I believe that we will visit there again.
Stayed 2 nights in Sep 2023
Response from Alan Kuk on 2024/1/25
Dear WY,Thank you for staying with us at the The Olympian Hong Kong Hotel and taking the time to share a review with us. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience. Your great compliment and recognitions give our team the passionate to enhance all guest’s satisfaction.We look forward to welcoming you again. Yours sincerely,Alan KukOperations Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pretty Room. Can put more Efforts into Maintenance
We've gotten a free upgrade to a suite. The room was super roomy and had a really tall ceiling. Staffs were quite nice, if a bit understaffed. Biggest disappointment would be the bathroom. Water outlets at both the bath/showers feel quiet weak. The shower has a weird smell to it.
Stayed 1 night in Aug 2021

8/10 Good

Johnny Yiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

2/10 Terrible

gigi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

YAN KIE

Stayed 1 night in Apr 2020

8/10 Good

Wai Yin Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and environment was nice :)
Stayed 1 night in Apr 2020

8/10 Good

Wai Yin Vivian

Liked: Cleanliness, staff & service
We had to change rooms almost two times because the shower head couldn’t be turned off. The second room we were sent to, the key card has had contact with the key holder making the whole rooms electricity goes off. In the end we lived with whole night no corridor light. We ordered pizza, it surely was frozen and reheated. The food was bad value for money. Despite the fact that the interior design was very nice... the condition of equipment and electricity needs to be improved
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Polite staff. great stay in Olympian!
Stayed 1 night in Jan 2020

8/10 Good

Kat, Sydney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was loud music from speaker from the small park outside the hotel in early morning. A little bit annoying.
Stayed 3 nights in Jan 2020

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wait going back again
This is my fourth stay in this hotel. I keep coming back as I’m happy with everything the hotel can offer to their guests like cleanliness of the rooms, politeness of the staff, spacious rooms so you don’t feel like you are actually staying in a hotel room, quiet location and yet easy to access to MTR that can take you either to the airport or to the HK island. A big shopping centre Olympian City 1, 2 and 3 is only 5 mins walk and the variety of foods offered in the restaurants in this shopping centre are superb.
Stayed 3 nights in Jan 2020

10/10 Excellent

vivian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are a true reflection - the hotel is beautiful and everything, from the lobby through to the rooms, still looks brand new. Service was excellent, the rooms are enormous and it's always a pleasure returning after a day in the Hong Kong hustle and bustle.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 4 nights in Nov 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in HK
I travel to HK multiple times per year and this hotel is the best Hotel I have stayed at in HK. The bed is comfortable. The rooms are large and spacious. The staff is friendly. And it is close to the MTR station.
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High ceiling and spacious room. Love the gym high end equipments. Only one negative is the temperature control in the shower isn’t the best. Other thing such as the free phone ( not working) doesn’t really matter
Stayed 2 nights in Aug 2019

10/10 Excellent

Latricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Stayed 3 nights in Jul 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A positive experience
A beautiful, comfortable hotel in an excellent location - 5 min walk to MTR station, also walk to plenty of good restsurants in 'old style' HK neighbourhood on opposite side of train station. Only negative comment was quite noisy air conditioner. Will definitely stay here again next time.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I thoroughly enjoyed the design of the room. I stayed at their standard room, their bathroom looked great, the wall behind the bed as well, it had a lot of wood incorporated which I loved. The thing that stood out the most was the high ceilings. I think it would be pretty difficult to find another hotel with ceilings this high in Hong Kong, so it was a pleasant surprise. Cleanliness was top notch, didn't notice any off sights or smells. Amenities were standard, nothing special. They don't provide bottled waters, instead they have a pitcher of water from their water filters. I suggest you to ask them for a new one because you don't know how long it's been sitting there. While I think that the area The Olympian is located is somewhat secluded, as in there's not much to do/see, the nearest MTR station is about a 8-10 min walk so it's not terrible. However there were a few things I thought weren't up to par. The most important one is the air conditioning. While there is a thermostat inside the room for you to adjust, I cranked it to the coldest and it was still not cold at all. I'm not sure if this is affected by the high but it felt like only a fan was on. The bedside controls for the lights and curtains were sometimes unresponsive. One of their TV channels had no sound. Their bathroom drainage is terrible, water takes a long time to drain. It came to a point where the shower flooded out into the hallway, the whole place was wet. Overall not bad, may stay again.
Stayed 1 night in May 2019
Response from The Olympian HK on 2019/5/17
Dear Guest, Thank you for taking the time to share your thought about your recent stay with us. We are grateful to you for sharing your comments with us; we will review our operations more closely and make improvements on those mentioned areas. Meanwhile, it is encouraging for us to read of your compliments about the room design and cleanliness. May we thank you again for your feedback and we look forward to welcoming you back again to The Olympian Hong Kong. Best regards Karen Chiu Operations Manager

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, nice spacious rooms, good snaks, and the staf is very good
Stayed 2 nights in Apr 2019
Response from The Olympian HK on 2019/5/17
Dear Guest, Thank you for taking the time to write to us and share your stay with us. Please accept our appreciation for your feedback and we look forward to welcoming you back to The Olympian Hong Kong soon. Best regards Karen Chiu Operations Manager

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property and luxurious bathroom and bed
Stayed 1 night in Apr 2019
Response from The Olympian HK on 2019/5/17
Dear Guest, Thank you for staying with us. We are grateful for and appreciative of your feedback. We would like to thank you again for choosing The Olympian Hong Kong and we look forward to having the pleasure of welcoming you back again. Best regards Karen Chiu Operations Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great gym and nice lounge. No restaurant or bar and not within walking distance of much...but only a short taxi away.
Stayed 2 nights in Mar 2019
Response from The Olympian HK on 2019/3/20
Dear Guest, Thank you for staying with us at The Olympian Hong Kong and taking the time to write a review on Expedia. It’s a pleasure to hear we received a perfect score for your stay. We’re delighted you enjoyed your stay and we hope to see you again very soon. Best regards Karen Chiu Operations Manager

10/10 Excellent

S.Chen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
boutique hotel with small number of rooms. Staff very attentive. Room was spacious and clean. Loved the stay and superb service!
Stayed 3 nights in Jan 2019
Response from The Olympian Hong Kong on 2019/1/17
Dear S. Chen, Thank you for staying at The Olympian Hong Kong. We are delighted to have your kind words on our staff and services. We look forward to welcoming you again very soon! Best regards Karen Chiu Operations Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star opulence just off the grid
Just a quick walk away from the metro and Olympian shopping mall, the hotel is secluded yet conveniently located. The furnishing and decor is top class and service was warm but not intrusive. The high ceiling and large rooms rounds off an impressive offering.
Stayed 3 nights in Dec 2018
Response from The Olympian Hong Kong on 2019/1/3
Dear Guest, Thank you for taking the time to write a review about your recent stay at The Olympian Hong Kong. We are encouraged to read your compliments about our service. May I thank you for your feedback and we look forward to welcoming you again soon! Best regards Karen Chiu Operations Manager

10/10 Excellent

Chun Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very clean room and good facilites
Friendly staff, clean room, free flow of drinks, and there is a loundry room for you to wash and dry your clothes.
Stayed 2 nights in Nov 2018
Response from The Olympian Hong Kong on 2019/1/3
Dear Chun Fei, Thank you for sharing your experience about your stay with us. We are grateful to have your kind words on the service provided. We would like to thank you for choosing The Olympian Hong Kong and we look forward to welcoming you back soon! Best regards Karen Chiu Operations Manager

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018
Response from The Olympian HK on 2018/11/23
Dear Guest, Thank you for your perfect rating on your recent stay at The Olympian Hong Kong. We would like to thank you for staying with us and we look forward to having the pleasure of welcoming you back soon. Best regards Karen Chiu Operations Manager

8/10 Good

Cindy, Snellville GA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size of the room and great staff I wasn’t happy with the view and there’s not many options on the room service menu
Stayed 3 nights in Nov 2018
Response from The Olympian HK on 2018/11/23
Dear Cindy, Thank you for taking the time and share your thoughts about your recent stay with us. It is encouraging to read you liked the service provided by our staff. We would look into the areas in order to ensure improvement. May we thank you again for your feedback and we look forward to welcoming you back to The Olympian Hong Kong. Best regards Karen Chiu Operations Manager

10/10 Excellent

Tiziana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel
This is a lovely one floor boutique hotel. All the staff is ready to help and also took us to our suite after check in and showed us around the room. Will definitely stay again.
Stayed 1 night in Nov 2018
Response from The Olympian HK on 2018/11/23
Dear Tiziana, Thank you for your time to write to us. We are grateful to learn you that you enjoyed the stay at The Olympian Hong Kong. May we thank you again and we look forward to welcoming you soon. Best regards Karen Chiu Operations Manager

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2018
Response from The Olympian HK on 2018/11/5
Dear Guest, Thank you for sharing the rating about your recent stay at The Olympian Hong Kong. We are grateful for and appreciative of your feedback. We would like to thank you for staying with us and we look forward to welcoming you soon. Best regards Karen Chiu Operations Manager

10/10 Excellent

MU, Ann Arbor, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, charming hotel with lots of history but wonderfully comfortable
Stayed 1 night in Oct 2018
Response from The Olympian HK on 2018/11/5
Dear MU, Thank you for taking the time to write a review about your recent stay with us. We are grateful for your kind words and comments about the hotel. May I thank you again for staying with us and we look forward to welcoming you back to The Olympian Hong Kong soon. Best regards Karen Chiu

8/10 Good

Mayur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo visit for 3 nights
A near perfect 5* boutique hotel, rooms are some of the biggest I have ever stayed in globally. Slightly away from the main attractions, so you will have to bake in time for traveling. Breakfast wasn’t 5*, they should offer this complimentary to all guests, the cost of this to them is very minimal. Shower had various flies which I haven’t seen before. Apart from that I would come back for sure! Great customer service from the team.
Stayed 2 nights in Sep 2018
Response from The Olympian Hong Kong on 2018/9/19
Dear Mayur, Thank you for taking the time to share your thoughts about your recent stay with us. We are grateful to you for your comments, and we will review our operations more closely and make improvements where necessary. Meanwhile, we're glad you found our team could accommodate your needs during your stay. We sincerely thank you for the kind words. May we thank you again for your feedback and we look forward to welcoming you back to The Olympian Hong Kong in the near future. Sincerely, Karen Chiu Operations Manager

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deserves 6 stars!
My usual hotel was booked out for the night. I found this hotel and it is just a hotel every e should book. I travel alot for work and it is one of the best hotels I have stayed at. Beautiful room and elemis amenities. Comfy bed and friendly accommodating staff. I will be back.
Stayed 1 night in Sep 2018
Response from The Olympian Hong Kong on 2018/9/19
Dear Catherine, Thank you for sharing your thoughts about your recent stay with us. It is encouraging for us to read of your compliments as we are one of the best hotels you have stayed with. A big thank you for your feedback and we look forward to having the pleasure of welcoming you back to The Olympian Hong Kong. Sincerely, Karen Chiu Operations Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from The Olympian Hong Kong on 2018/9/19
Dear Guest, Thank you for taking the time to provide rating on your recent stay at The Olympian Hong Kong. We look forward to the pleasure of welcoming you back soon. Sincerely, Karen Chiu Operations Manager

10/10 Excellent

Carlos

Recommended as always!
Quiet location and beautiful rooms.
Stayed 1 night in Aug 2018
Response from The Olympian Hong Kong on 2018/9/5
Dear Carlos, Thank you for staying with us and for your kind words. It's our pleasure to know that you'd enjoy your stay at The Olympian Hong Kong. We would like to thank you again for choosing us and we look forward to welcoming you back in the near future. Best regards Karen Chiu Operations Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from The Olympian Hong Kong on 2018/9/5
Dear Kinson, Thank you for staying with us and taking the time to share the rating. We are delighted to know that you'd enjoy the stay in The Olympian Hong Kong. We would like to thank you again for choosing us and we look forward to welcoming you back in the near future. Best regards Karen Chiu Operations Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business trip
Excellent hotel, very good environment.
Stayed 1 night in Jun 2018
Response from The Olympian Hong Kong on 2018/7/6
Dear Guest, Thank you for taking the time to share your thoughts about your stay with us. We would like to thank you again for choosing The Olympian Hong Kong and we look forward to welcoming you back in the near future. Best regards Karen Chiu Operations Manager

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not a hotel , more like a service apartment
Minimal service , no bell service , no room service , lack of facilities . The location is not good , it’s like middle of nowhere
Stayed 1 night in Jun 2018
Response from The Olympian Hong Kong on 2018/7/6
Dear Guest, Thank you for taking the time to share your thoughts about your stay at The Olympian Hong Kong. We are grateful to have your comments and we will review our operations more closely and make necesasry improvements. Please accept our appreciation for your feedback and we look forward to welcoming you back again in the near future. Best regards Karen Chiu Operations Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room by Hong Kong standard. Everything works fine. MTR is about 10 minute walk. Not much shopping or restaurants around the area. All the rooms are on the second floor. Therefore, there are no views to speak of but everything is very nice. The breakfast choices are very limited. If you want fried eggs, that is extra. Overall, very present experience.
Stayed 3 nights in May 2018
Response from The Olympian Hong Kong on 2018/6/19
Dear Guest, Thank you for taking the time to write to us and share your thoughts about The Olympian Hong Kong. It is encouraging for us to read that you had a present experience overall. The areas that you highlighted have been addressed, as we will make improvements where necessary. May we thank you again for choosing us and we look forward to welcoming you back again in the near future. Best regards Karen Chiu Operations Manager

10/10 Excellent

Peter, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and large suite
Very clean and comfortable. Privacy and convenience
Stayed 1 night in May 2018
Response from The Olympian Hong Kong on 2018/6/19
Dear Peter, Thank you for taking the time to share your feedback about your stay at The Olympian Hong Kong. We are grateful for and appreciative of your kind words and comments. We would like to thank you for staying with us and we look forward to welcoming you back in the near future. Best regards Karen Chiu Operations Manager

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Excellent quality hotel, superb amenities, helpful staff. Would definitely recommend to anyone looking for something small, boutique but still with 5 star quality.
Response from The Olympian Hong Kong on 2018/5/21
Dear Matt, Thank you for taking the time to rate and share your thoughts about The Olympian Hong Kong. We are happy to know that you had an enjoyable stay with us. May we thank you again for staying with us and we look forward to welcoming you back in the near future. Best regards Karen Chiu Operations Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to be a bit off the Grid
Response from The Olympian Hong Kong on 2018/5/7
Dear David, Thank you for taking the time to rate your recent stay at The Olympian Hong Kong. We are happy to know that you did enjoy the time with us. We would like to thank you for choosing The Olympian Hong Kong and we look forward to having the pleasure of welcoming you back in the near future. Best regards Karen Chiu Operations Manager