Exterior

Reviews of Stanford Hotel

4 out of 5
Stanford Hotel
118 Soy Street, Mongkok, Kowloon

Reviews

8.2

Very Good

Rating 10 - Excellent. 335 out of 1000 reviews" "
Rating 8 - Good. 463 out of 1000 reviews" "
Rating 6 - Okay. 139 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terry Cheuk Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay, and I am planning for the third time next year. Very happy.
Stayed 7 nights in Apr 2024

10/10 Excellent

??????

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Apr 2024
Response from Hotel Management on 2024/4/25
Thank you for sharing your positive review. We look forward to the pleasure of welcoming you back in the not-too-distant future.

8/10 Good

Gordon

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, except for the bar and lounge which was always closed when we tried to go there
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/12
Thank you for sharing your feedback about your recent stay with us. With our repeated thanks for having your patronage. We look forward to have the honour of serving you again in the future.

10/10 Excellent

sin fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, walkable safe, clean and good services
Stayed 14 nights in Mar 2024
Response from Hotel Management on 2024/4/12
Thank you very much for your wonderful review. We are thrilled to receive your appreciation towards the location and accommodation. It will certainly motivate and drive all the team members to continue providing a seamless and positive experience for all our valued guests. We are highly anticipating your return patronage to Stanford Hotel in the not-too-distant future.

6/10 Okay

Chee Ming

Traveled with partner
Liked: Cleanliness
The manager is very helpful, when the front desk didn’t know what to do
Stayed 3 nights in Apr 2024
Response from Hotel Management on 2024/4/12
Thank you for having you with us and your good words delivered to inspire us to upkeep our service standards.We are looking forward to the pleasure of welcoming you back in the not-too-distant future.

10/10 Excellent

Mei

Traveled with group
Liked: Cleanliness, amenities
I liked it closed to my working place. The hotel & outside to get food very easy. Price is reasonable..
Stayed 17 nights in Mar 2024
Response from Hotel Management on 2024/4/12
Thank you for choosing our hotel for your stay. We are delighted to hear that you enjoyed the location, especially its proximity to your workplace and offers easy access to dining options. With our repeated thanks for your patronage. We look forward to hosting you again in the nearby future.

10/10 Excellent

Chung, San Gabriel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 17 nights in Mar 2024
Response from Hotel Management on 2024/4/12
It was good to hear your encouraging comments which inspired us to upkeep our service standards. We are highly anticipating your return patronage to Stanford Hotel and offering another great stay.

10/10 Excellent

Norman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet with lots of dinning options, convenient and easy to get a taxi, walkable distance to different place.
Stayed 16 nights in Mar 2024
Response from Hotel Management on 2024/4/12
Thank you for sharing your positive review and your appreciation towards the fabulous location which offers easy accessibility to shopping, dining as well as well-linked transportation options.We are looking forward to the pleasure of welcoming you back in the not-too-distant future.

8/10 Good

Po Lin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel s clean, quiet, staff friendly & welcoming. I wish I will be able to cancel my April 1st booking, my husband mistaken & book April 1st, I m leaving HK April 1 , 12:10 am. I wish to check out March 31st & save one day hotel.
Stayed 7 nights in Mar 2024
Response from Hotel Management on 2024/3/19
Thank you for staying with us and leaving your positive review. Regarding your cancellation request, Our Reception team will be in touch with you to handle your request and make the necessary arrangements.Thank you for your attention.

10/10 Excellent

Lee Kui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 6 nights in Mar 2024
Response from Hotel Management on 2024/3/15
Thank you for sharing your review. It's great to know that you found our hotel value for money. We look forward to be of your service again soon.

8/10 Good

Roger

Traveled with family
Liked: Amenities, property conditions & facilities
Based on Expedia’s description, breakfast should be provided. However, per staff, it cost extra.
Stayed 3 nights in Jan 2024
Response from Hotel Management on 2024/1/22
Thank you for choosing our hotel for your trip and your valuable comments delivered. We are looking forward to the pleasure of welcome you back in the not-too-distant future.

8/10 Good

Lee Chye Raymond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Hotel Management on 2024/1/16
Thank you for choosing our hotel for your stay.

10/10 Excellent

Dereck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with this hotel. Room was quiet, clean and spacious. Location is great, close to transport and wide range of dining options. Helpful, friendly staff. I stayed for eight nights and this made a perfect "home away from home". Excellent value. Highly recommended.
Stayed 8 nights in Dec 2023
Response from Hotel Management on 2024/1/10
We are honoured that you chose to stay at Stanford Hotel. We are thrilled to read that you rated your stay with us so highly from the unbeatable location in the tranquil, yet vibrant city centre to the cozy accommodation. Very much grateful for your accolade towards our welcoming service and the home-like feeling you experienced during your stay. It’s really heartened to know that we succeeded in creating a memorable stay experience. We will definitely relay your good notes to the team and continue to deliver our value guests the best in value and hospitality. We are proud to be your preferred choice when staying at Stanford Hotel.We value very much your patronage and your recommendation is greatly appreciated. We are eager to host you back and would love to make your next stay with us as equally amazing.

4/10 Poor

Victoria

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room we booked was Urban. I don't recommand this room type for long stay. The shower is ridiculously small, you literally need to squeeze yourself in and out of the shower. If you are a coffee drinker, you will be horrified to find that the 2 cups provided were not coffee mug size, more like a tea cup. I needed to make 3 times to compensate. Not even long life milk. Lastly the hairdrer has a specfific plug hole that only fit their own hairdryer. I bought an international plug but needed to plug into the socket on the wall where you made tea/coffee. If you choose this room, don't expect too much. Somtimes the lift can take a bit longer as the non smoking rooms are level 10 and above. Clearly make the smoking guests more convenience
Stayed 8 nights in Dec 2023
Response from Hotel Management on 2024/1/10
Thank you for providing us with your review. We sincerely apologize for the disappointment you experienced during your stay.. Your feedback is highly valuable to us as we strive to deliver a seamless and positive guest experience. Please rest assured that your comments will be shared with our Management and team for review. We sincerely hope that you will allow us another opportunity to serve you again to demonstrate our true level of Asian hospitality to redeem ourselves.

8/10 Good

Karen, Coogee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, thanks
Stayed 15 nights in Dec 2023
Response from Hotel Management on 2024/1/8
Thank you for sharing your feedback about your recent stay with us. It’s great to learn that you had a good time overall.We look forward to the pleasure of welcoming you back in the not-too-distant future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staffs. Great location. Good price.
Stayed 9 nights in Dec 2023
Response from Hotel Management on 2024/1/8
Thank you for having you with us and your flattering remarks conveyed to inspire us to upkeep our service standards.We looking forward to the pleasure of welcoming you back in the not-too-distant future.

6/10 Okay

Joseph

Traveled with family
Disliked: Amenities, property conditions & facilities
Tiny space. Insufficient amenities
Stayed 2 nights in Dec 2023
Response from Hotel Management on 2024/1/8
Thank you for choosing our hotel for your trip and your valuable comments delivered. We looking forward to the pleasure of welcoming you back in the not-too-distant future.

6/10 Okay

P K

Liked: Cleanliness, staff & service
Staff were nice, room was clean, bathroom felt fresh and nice each day. Interior is a little dated but didn't effect the stay. It was very cold in the room, as temperatures outside were around 12 degrees Celsius but the temperature control even when on maximum heat still had cold air blowing out from the vent. Reception provided an electric heater
Stayed 5 nights in Dec 2023
Response from Hotel Management on 2024/1/2
Thank you for visiting us and your appreciation towards our service and the clean room to inspire us to upkeep our service standards.With our repeated thanks for having your patronage. We look forward to the pleasure of serving you again in the near future.

10/10 Excellent

YEW KEONG, SINGAPORE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Ladies Street, sneakers street. In between Mongkok and Yau Ma Tei station
Stayed 5 nights in Dec 2023
Response from Hotel Management on 2024/1/2
Thank you for your recent visit to our hotel and sharing your review. We are looking forward to the pleasure of welcoming you back in the not-too-distant future.

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Sound insulation not as good. The rest ok
Stayed 1 night in Dec 2023
Response from Hotel Management on 2023/12/29
Thank you for choosing our hotel for your trip and your valuable comments delivered. We are looking forward to the pleasure of welcoming you back in the not-too-distant future.

6/10 Okay

Chan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Management on 2023/12/29
Thank you for choosing our hotel during your visit in HK.

6/10 Okay

Tomonori

Liked: Cleanliness, staff & service
Response from Hotel Management on 2024/2/16
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Hoo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at the Stanford Hotel
Good location, right in the middle of Mongkok shopping area. Lots of food within walking distance. New, clean and comfortable hotel room. Efficient front desk staff with good service, and very helpful room service staff too. Would recommend this hotel. However the B1 restaurant is not good. Food not nice, and service staff too busy to take care of us, almost no service.
Nice view from the hotel room
Stayed 5 nights in Nov 2023
Response from Hotel Management on 2023/12/11
Thank you for choosing our hotel for your stay. We are honored to receive your wonderful review about the fabulous location, our decent rooms, as well as the dedicated service rendered by our Front line staff. Your recommendation is highly appreciated. We acknowledged your negative feedback regarding the B1 restaurant. We would like to clarify that the Chinese restaurant is independently operated and not managed by our hotel. Let’s assured that we will promptly relay your comments to the tenant to address the highlighted areas for their review and follow-up. We would love to host you again in the not-too-distant future.

8/10 Good

Esmeralda

Traveled with family
Liked: Cleanliness, staff & service
Room too small, public transportation not convenient
Stayed 5 nights in Nov 2023
Response from Hotel Management on 2023/12/6
Thank you for choosing our hotel for your trip and your valuable comments delivered. We are looking forward to the pleasure of welcoming you back in the not-too-distant future.

8/10 Good

Jovie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services in the front desk, the staffs very friendly and polite, especially Mr. Tang who help me a lot when I stayed. The room is small but a cozy and comfortable bed. Unfortunately, the shower tube not clean enough.
Stayed 3 nights in Nov 2023
Response from Hotel Management on 2023/12/6
Thank you for sharing your review and giving us a high endorsement on the Front desk service and accommodation. However, we apologize for the cleanliness issue you encountered with the shower tube. Please be advised that we will address it with our team in order to rectify the shortcomings in this regard. With our repeated thanks for addressing this to our attention. Let’s assure you of our best efforts to provide our guests a nice and enjoyable accommodation. We would love to welcome you back soon.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Hotel Management on 2023/12/6
Thank you for choosing our hotel during your visit in HK.

6/10 Okay

Tommy

Traveled with family
Staff his very nice meet all required by us , location is very good , no problem looking for food
Stayed 3 nights in Nov 2023
Response from Hotel Management on 2023/12/6
Thank you for visiting us and your appreciation towards our location and your encouraging comments which inspired us to upkeep our service standards.With our repeated thanks for having your patronage. We look forward to be of your service again soon.

10/10 Excellent

Yingxin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Response from Hotel Management on 2023/11/29
Thank you for sharing your positive feedback about your recent stay with us. With our repeated thanks for having your patronage. We look forward to the pleasure of serving you again in the near future.

8/10 Good

Yuk Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2023
Response from Hotel Management on 2023/11/27
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Jovie

Stayed 3 nights in Nov 2023
Response from Hotel Management on 2023/12/15
Thank you for choosing our hotel during your visit in HK.

8/10 Good

JACK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2023
Response from Hotel Management on 2023/11/23
Thank you for choosing our hotel during your visit in HK.

6/10 Okay

Jovie

Stayed 4 nights in Nov 2023
Response from Hotel Management on 2023/12/11
Thank you for choosing our hotel during your visit in HK.

8/10 Good

monnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
almost every hotel is convenient to every things in HK.. I booked a single room they upgraded me a double room. I 4got something in the fridge n the housekeeping lady call me back while I was waiting for the lift, that was very lucky n appreciated that. will come again
Stayed 4 nights in Nov 2023
Response from Hotel Management on 2023/11/20
It’s great to learn that you had a positive experience during your stay with us. Our dedicated staff is committed to deliver competent service to our valued guests and we sincerely appreciate your kind words of praise. Thank you for choosing our hotel during your visit to HK. We look forward to hosting you back in the not-too-distant future.

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Nov 2023
Response from Hotel Management on 2023/11/20
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Jovie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Management on 2023/11/20
Thank you for choosing our hotel during your visit in HK.

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful! Small hotel but excellent service and rooms are very clean and comfortable
Stayed 4 nights in Nov 2023
Response from Hotel Management on 2023/11/17
It was great to hear your encouraging comments which inspired us to upkeep our service standards.Thank you for having you with us and we look forward to be of your service again soon.

8/10 Good

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flexible on room change
Stayed 4 nights in Nov 2023
Response from Hotel Management on 2023/11/13
It was indeed our pleasure to have you stayed with us and thank you for your comments delivered.With our repeated thanks for having your patronage. We look forward to the pleasure of serving you again in the near future.

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Nov 2023
Response from Hotel Management on 2023/11/13
Thank you for sharing your positive feedback about your recent stay with us. With our repeated thanks for having your patronage. We look forward to the pleasure of serving you again in the near future.

8/10 Good

Tok Heng

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good surroundings
Stayed 3 nights in Nov 2023
Response from Hotel Management on 2023/11/13
Thank you for sharing your positive feedback about your recent stay with us. We look forward to hosting you again in the not-too distant future.

10/10 Excellent

Thelma, South San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very helpful and courteous. A lot of food stalls and shops are nearby. Train stations are very close. Quiet and safe neighborhood.
Stayed 4 nights in Oct 2023
Response from Hotel Management on 2023/11/3
It’s good to learn that you had a good time with us during your stay. Our sincere thanks for your kind words of praise to our dedicated staff who are committed to deliver competent service to our valued guests.With our repeated thanks for having your patronage. We look forward to the pleasure of serving you again soon.

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Hotel Management on 2023/10/31
Thank you for choosing our hotel during your visit in HK.

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 3 nights in Oct 2023
Response from Hotel Management on 2023/10/30
Thank you for your recent visit to our hotel. It's great to know that the hotel location was to your liking. With our repeated thanks for having your patronage. We look forward to the pleasure of serving you again in the near future.

10/10 Excellent

Sair

Stayed 3 nights in Oct 2023
Response from Hotel Management on 2023/11/17
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to MTR. Quiet location, but the room is small.
Stayed 4 nights in Oct 2023
Response from Hotel Management on 2023/10/30
Thank you for choosing our hotel for your trip and your valuable comments delivered. We are looking forward to the pleasure of welcoming you back in the not-too-distant future.

8/10 Good

Sair

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2023
Response from Hotel Management on 2023/10/16
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Huang

Stayed 1 night in Oct 2023
Response from Hotel Management on 2023/11/6
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Wing Kin

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Hotel Management on 2023/10/16
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Wing Kin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Hotel Management on 2023/10/3
Thank you for choosing our hotel during your visit in HK.

6/10 Okay

Enyi

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Hotel Management on 2023/9/26
Thank you for choosing our hotel during your visit in HK.

6/10 Okay

Bao Xian

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023
Response from Hotel Management on 2023/9/25
Thank you for choosing our hotel during your visit in HK.