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Reviews of Stanford Hillview Hotel

4 out of 5
Stanford Hillview Hotel
13-17 Observatory Rd On Knutsford, Terrace, T.S.T., Kowloon

Reviews

8.6

Excellent

Rating 10 - Excellent. 452 out of 1002 reviews" "
Rating 8 - Good. 439 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very clean. The front desk was super helpful and got us a cab when we requested one. Only downside is that the hill is incredibly steep. Would recommend this hotel.
Stayed 4 nights in Apr 2024
Response from Hotel Management on 2024/5/2
Thank you for sharing your positive review and your appreciation towards the cleanliness of our room and our service in general. We acknowledge your feedback about the uphill location of the hotel. Please be advised that the hotel is accessible from Nathan Road and Kimberley Road by going through Mira Mall. Taking the elevator up to the 1st floor and proceeding straight along Knutsford Terrace until the end of the street will lead you to the side entrance of the hotel. This alternative route can help alleviating the uphill climb.With our sincere gratitude for your great support and recommendation to other travellers. We are highly anticipating your return patronage and offering another great stay at Stanford Hillview Hotel.

10/10 Excellent

Hai

Traveled with partner
Liked: Amenities
Very clean
Stayed 6 nights in Apr 2024
Response from Hotel Management on 2024/4/23
It was good to hear your encouraging comments which inspired us to upkeep our service standards. We look forward to welcoming you back in the near future.

10/10 Excellent

Qianli, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the subway
Stayed 2 nights in Apr 2024
Response from Hotel Management on 2024/4/23
Thank you for your recent visit to our hotel and sharing your positive feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Kenya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent facilities, convenient transportation and just right in the city
Stayed 4 nights in Apr 2024
Response from Hotel Management on 2024/4/23
Thank you for choosing our hotel for your stay and great to know you appreciate the convenient location with a positive stay experience. We look forward to have the honour of hosting you again in the near future.

8/10 Good

Clara

Traveled with family
Liked: Cleanliness, staff & service
On the hillside. Not easy for senior walking up and down
Stayed 6 nights in Apr 2024
Response from Hotel Management on 2024/4/12
Thank you for sharing your feedback about your recent stay with us. We acknowledge your concern about the uphill location of the hotel, in particular for those with mobility difficulties and the elderly. Please be advised that the hotel is accessible from Nathan Road and Kimberley Road by going through Mira Mall. Taking the elevator up to the 1st floor and proceeding straight along Knutsford Terrace until the end of the street will lead you to the side entrance of the hotel. This alternative route can help alleviating the uphill climb.With our sincere gratitude for your patronage. We look forward to have the honour of hosting you back soon.

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great spot central to main street of Kimberley Street. Short walk to harbour. The hotel room was spacious and super comfy bed. Quiet too. Room cleaning daily with fresh towels Very good shower and toiletries provided I would stay here again. Taxis very cheap to get around and 8 minutes from metro. Staff are very nice. I would highly recommend to others. It may not suit those with poor mobility as hotel situated on a steep incline.
Stayed 6 nights in Mar 2024
Response from Hotel Management on 2024/4/12
Thank you for sharing your wonderful review and your appreciation towards the central location which offers easy accessibility to tourist hot sports as well as well-linked transportation options. We are thrilled to receive your high endorsement of the quality hospitality provided by our dedicated team. It will certainly motivate and drive all the team members to continue providing a seamless and positive experience for our valued guests. With our sincere gratitude for your great support and recommendation to other travellers. We are highly anticipating your return patronage and offering another great stay at Stanford Hillview Hotel.

10/10 Excellent

daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice room
Stayed 4 nights in Mar 2024
Response from Hotel Management on 2024/4/12
It was good to hear your encouraging comments which inspired us to upkeep our service standards. We are highly anticipating your return patronage to Stanford Hillview Hotel and offering another great stay.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice room
Stayed 3 nights in Mar 2024
Response from Hotel Management on 2024/3/28
Thank you for having you with us and your flattering remarks conveyed to inspire us to upkeep our service standards.We are looking forward to the pleasure of welcoming you back in the not-too-distant future.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fairly modern & spacious rooms for HK, very efficient check in, polite and friendly staff, great location for shopping, food and drinks
Stayed 3 nights in Mar 2024
Response from Hotel Management on 2024/3/28
Thank you for having you with us and your flattering remarks conveyed to inspire us to upkeep our service standards.We are looking forward to the pleasure of welcoming you back in the not-too-distant future.

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a week here. The room was really nice. They provide slippers, toothbrush/paste, soap, shower cap, shower gel/shampoo/conditioner. I couldn't see any hairdryer though but I just air dry my hair. All duplicate switches next to the bedside so you can turn off all lights without getting up. They have two fast charging USB-Cs so that was handy for the phone. There's a hidden mirror in the dresser and also a tall mirror near the bathroom. You have to use your room card to use the elevator, myself as well as other guests were left stumped why it didn't move the first time. Location wise it is very central, although depending on your travel habits could be a deciding factor if you will stay. As other reviews said, the incline is step and you need to traverse a slope before also climbing some stairs. The other way using mira hotel at the bottom of Kimberly road you can use their lift to first floor (towards mira steps) and somewhat cut down a bit, but even then there are 3 small flights of stairs plus you have to walk down Knutsford terrace which is lined with rowdy bars in the evening and wasn't that pleasant for me to walk pass as they try to holler you in as well. In simple terms you are climbing every day. The distance to the subway is not too far about 10 mins, but it will seem a bit of a journey if you do it daily, especially if going multiple locations like I did. I'm sure the cost was lower than other similar calibre hotels to account for the access though.
Stayed 6 nights in Mar 2024
Response from Hotel Management on 2024/3/28
Thank you for your recent stay and sharing your positive feedback in general. However, we apologize for the inconvenience caused to you due to the key card issue. We are thankful that you addressed it to our attention. Let's assured that we will share it with the management and team who continually strive to provide a seamless and positive experience for all our guests. We look forward to welcoming you back soon.

10/10 Excellent

yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From front desk staffs to housekeepers, everyone we encountered were very friendly and helpful. Glad that we stayed there. I would like to stay there again next time if I travel to Hong Kong!
Stayed 5 nights in Mar 2024
Response from Hotel Management on 2024/3/21
Thank you very much for your wonderful review. We are thrilled to receive your high endorsement of the quality hospitality provided by our dedicated team. It will certainly motivate and drive all the team members to continue providing a seamless and positive experience for all our guests. We are highly anticipating your return patronage to Stanford Hillview Hotel and assure you that your next stay promises to be another delightful experience.

8/10 Good

clark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/3/21
Thank you for choosing our hotel during your visit in HK.

10/10 Excellent

Nicholas

Liked: Staff & service, amenities, property conditions & facilities
It's very convenient location, walkable to everywhere, about 15 minutes walk from hotel to HKMOA ( HongKong Museum of Arts ) at Victoria Harbour
Stayed 2 nights in Mar 2024
Response from Hotel Management on 2024/3/21
Thank you for your positive review and your appreciation towards the central location which offers easy accessibility to tourist hot sports as well as well-linked transportation options. We looking forward to the pleasure of welcoming you back in the not-too-distant future.

4/10 Poor

linda

Liked: Amenities
No dining very dangerous walking in and out.Do not recommend for anyone over 40
Stayed 2 nights in Mar 2024
Response from Hotel Management on 2024/3/21
Thank you for sharing your feedback about your recent stay with us. We acknowledge your concern about the uphill location of the hotel. Please be advised that the hotel is accessible from Nathan Road and Kimberley Road by going through Mira Mall. Taking the elevator up to the 1st floor and proceeding straight along Knutsford Terrace until the end of the street will lead you to the side entrance of the hotel. This alternative route can help alleviating the uphill climb.With our sincere gratitude for your patronage. We look forward to have the honour of hosting you back soon.

10/10 Excellent

David, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The bed was comfortable, and the AC system was good and easy to use. I also liked that there was an adaptor for Type-A/B power plugs with 1 USB-C and 2 USB-A ports. The hotel is between Jordan and TST MTR station, and there are great tourist attractions and restaurants nearby. The keycard took some getting used to as I needed to keep it away from my phone and my RFID-blocking wallet to avoid demagnetizing the card.
Stayed 10 nights in Feb 2024
Response from Hotel Management on 2024/3/14
Thank you for your recent visit to our hotel. We are thrilled to read your high endorsement of your stay in review of the central location and the accommodation with all-in facilities that cater to your needs.We look forward to have the honour of hosting you back and offering another great stay at Stanford Hillview Hotel.

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Management on 2024/3/14
Thank you for choosing our hotel during your visit in HK

10/10 Excellent

ZALMAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is excellent. Walking distance to Victoria Harbour, the MTR, loads of shops and restaurants. The size of the rooms for Hong Kong are great. Sufficient room around the beds and in the bathroom. The hotel is clean and comfortable and the staff are very helpful.
Stayed 7 nights in Feb 2024
Response from Hotel Management on 2024/3/5
Thank you for your recent visit to our hotel. We are thrilled to read your high endorsement of your stay in review of the perfect location, the decent room and the obliging team.We look forward to have the honour of hosting you back and offering another great stay at Stanford Hillview Hotel.

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay, clean room, no noise, hill climb not as bad as some reviews make it out to be
Stayed 9 nights in Feb 2024
Response from Hotel Management on 2024/3/5
Thank you for sharing your positive feedback about your recent stay with us. With our repeated thanks for having your patronage. We look forward to have the honour of serving you again in the future.

6/10 Okay

Hiroko, Karuizawa, Nagakura

Traveled with group, Business traveler
Wish they have bath bathtub:)
Stayed 3 nights in Feb 2024
Response from Hotel Management on 2024/3/1
Thank you for your recent visit to our hotel and leaving your feedback. We apologize for your experience not having a bathtub in the guest room during your stay. We always strive to accommodate guest requests. Yet, please be advised that we cannot guarantee the possibility as it depends on the room availability upon check in and prior request is required when making reservations. Thank you for your understanding. We look forward to hosting you back to our hotel soon.

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Hotel Management on 2024/3/1
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice little hotel. It’s situated on a hill but it’s in a good area. The staff were very kind and really tried to help. We learned a lesson with this booking is to only book with Expedia no other company.
Stayed 4 nights in Feb 2024
Response from Hotel Management on 2024/2/16
Thank you for visiting us and your appreciation towards the accommodation and our service in general which inspired us to upkeep our service standards.With our repeated thanks for having your patronage. We look forward to be of your service again soon.

10/10 Excellent

NADIA

Great hotel. Will definitely come back.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 2024/2/16
It was good to hear your encouraging comments which inspired us to upkeep our service standards. We are highly anticipating your return patronage to Stanford Hillview Hotel and offering another great stay.

8/10 Good

Farrell

Stayed 5 nights in Jan 2024
Response from Hotel Management on 2024/1/29
Thank you for choosing our hotel during your visit in HK.

8/10 Good

STEPHEN K J

Stayed 3 nights in Jan 2024
Response from Hotel Management on 2024/1/29
Thank you for choosing our hotel during your visit in HK.

10/10 Excellent

Rajesh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 Nights for a Business Trip; had a very comfortable stay. This Hotel is very conveniently located; the climb up to the Hotel is pretty steep and quite tiring. Better to take a Taxi if one is a senior citizen or accompanied by seniors. Overall a very comfortable stay.
Stayed 4 nights in Jan 2024
Response from Hotel Management on 2024/1/22
Thank you for choosing our hotel for your business trip in HK and great to know you appreciate the convenient location with a positive stay experience.We look forward to have the honour of hosting you again in the near future.

10/10 Excellent

Jia Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, and it’s a very nice hotel. Will definitely return!
Stayed 3 nights in Jan 2024
Response from Hotel Management on 2024/1/22
Thank you for sharing your positive feedback about your recent stay with us.With our repeated thanks for having your great support. We look forward to have the honour of serving you again in the future.

8/10 Good

Yawarak

Stayed 3 nights in Jan 2024
Response from Hotel Management on 2024/1/16
Thank you for choosing our hotel during your visit in HK.

8/10 Good

James

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very good except you need to walk up a hill....
Stayed 1 night in Jan 2024
Response from Hotel Management on 2024/1/12
Thank you for your recent visit to our hotel and great to know you had a good stay, except the drawback on the little steep slope. Please be advised that the hotel is accessible from Nathan Road and Kimberley Road by going through Mira Mall. Taking the elevator up to the 1st floor and proceeding straight along Knutsford Terrace until the end of the street will lead you to the side entrance of the hotel. This alternative route can help alleviating the uphill climb.With our sincere gratitude for your patronage. We would love to welcome you back soon.

8/10 Good

Jodie, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and room was well cleaned. I like the room size, amenities and comfortable bed. Our view was of other apartment but better than no view at all. My only negative comment is that location isn’t ideal; it’s a bit of a walk to the nearest station and steep uphill to get to the hotel.
Stayed 5 nights in Jan 2024
Response from Hotel Management on 2024/1/16
Thank you for your recent visit to our hotel and great to know you appreciated the nice accommodation & service. except the drawback on the steep uphill. Please be advised that the hotel is accessible from Nathan Road and Kimberley Road by going through Mira Mall. Taking the elevator up to the 1st floor and proceeding straight along Knutsford Terrace until the end of the street will lead you to the side entrance of the hotel. This alternative route can help alleviating the uphill climb.With our sincere gratitude for your patronage. We would love to welcome you back soon.

10/10 Excellent

Helga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Nise clean Hotel in the middle of Kowloon. You have shopping centers near by. And in the evening lts of nice nars and restaurants.
Stayed 3 nights in Jan 2024
Response from Hotel Management on 2024/1/9
Thank you for your positive review and your appreciation towards the central location near shopping and dining options.We looking forward to the pleasure of welcoming you back in the not-too-distant future.

10/10 Excellent

Wasif

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in the middle of the city
Stayed 2 nights in Dec 2023
Response from Hotel Management on 2024/1/8
Thank you for sharing your positive feedback about your recent stay with us. With our repeated thanks for having your patronage. We look forward to have the honour of serving you again in the future.

10/10 Excellent

Yung Sau

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Hotel Management on 2023/12/29
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2023
Response from Hotel Management on 2023/12/29
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Management on 2023/12/29
Thank you for choosing our hotel during your visit in HK.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient in the heart of the city
Response from Hotel Management on 2024/2/16
Thank you for your recent visit to our hotel and great to know that the location was to your liking.We are looking forward to the pleasure of welcome you back in the not-too-distant future.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
This is my 3rd time to stay at this hotel in 2023. As usual, it's so clean, convenient location and friendly staffs that lured me come back again and again.
Stayed 3 nights in Dec 2023
Response from Hotel Management on 2023/12/20
Thank you very much for your loyal support and your wonderful review. We are thrilled to read your high endorsement of your stay in review of the perfect location, the decent room and the obliging team. It will certainly motivate and drive all the team members to continue providing a seamless and positive experience for all our guests. We are highly anticipating your return patronage to Stanford Hillview Hotel and assure you that your next stay promises to be another delightful experience.

10/10 Excellent

Crystel, Tai Po

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its easy access to many places amd restaurants and bar.
Stayed 4 nights in Nov 2023
Response from Hotel Management on 2023/12/13
Thank you for your recent visit to our hotel and great to know that the location was to your liking.We are looking forward to the pleasure of welcome you back in the not-too-distant future.

8/10 Good

Wai Ling

Traveled with family
Liked: Cleanliness, staff & service
Staff were polite and helpful. Rooms were clean. Currently hotel not serving food. I.e restaurant closed. No gym facility. Hotel on steep hill. Good exercise, however not so good for the less able.
Stayed 12 nights in Nov 2023
Response from Hotel Management on 2023/12/11
Thank you for visiting us and your appreciation towards the accommodation and our service in general which inspired us to upkeep our service standards.With our repeated thanks for having your patronage. We look forward to be of your service again soon.

8/10 Good

Daniel

Business traveler
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Hotel Management on 2023/12/11
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great.
Stayed 2 nights in Dec 2023
Response from Hotel Management on 2023/12/6
Thank you for your recent visit to our hotel and great to know that the location was to your liking.We are looking forward to the pleasure of welcome you back in the not-too-distant future.

8/10 Good

Dellys

Liked: Cleanliness, staff & service, property conditions & facilities
Within 1 min walk to all the bars. Rooms are very clean. The only complaint was going up the steep hill, it is about 50 steps of hike with luaggaes
Stayed 3 nights in Nov 2023
Response from Hotel Management on 2023/12/6
Thank you for your recent visit to our hotel. We are glad to hear that you appreciate our room with the only minor concern being the uphill location, particularly when carrying luggage. Please be advised that the hotel is accessible from Nathan Road and Kimberley Road by going through Mira Mall. Taking the elevator up to the 1st floor and proceeding straight along Knutsford Terrace until the end of the street will lead you to the side entrance of the hotel. This alternative route can help alleviating the uphill climb. We look forward to be of your service again soon.

10/10 Excellent

Pradip

Liked: Cleanliness, staff & service, property conditions & facilities
clean and good location
Stayed 3 nights in Nov 2023
Response from Hotel Management on 2023/12/6
Thank you for visiting us and your appreciation towards our location and your encouraging comments which inspired us to upkeep our service standards.With our repeated thanks for having your patronage. We look forward to be of your service again soon.

10/10 Excellent

Kin, Atherton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice neighborhood
Stayed 1 night in Nov 2023
Response from Hotel Management on 2023/12/6
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Siu Yin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transportation and lots and shops nearby
Stayed 5 nights in Nov 2023
Response from Hotel Management on 2023/11/29
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staffs. Very clean hotel at a very convenient location to shops and restaurants. The only challenge is the slope especially when you carry a lot of luggages.
Stayed 2 nights in Nov 2023
Response from Hotel Management on 2023/11/29
Thank you for visiting us and your appreciation towards the accommodation & service in general. We have taken note about your concern on the uphill location, particularly when carrying luggage. Please be advised that the hotel is accessible from Nathan Road and Kimberley Road by going through Mira Mall. Taking the elevator up to the 1st floor and proceeding straight along Knutsford Terrace until the end of the street will lead you to the side entrance of the hotel. This alternative route can help alleviating the uphill climb. With our repeated thanks for having your patronage. We look forward to have the honour of serving you again in the future.

10/10 Excellent

Timothy

Stayed 4 nights in Nov 2023
Response from Hotel Management on 2023/12/18
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Rob

Stayed 3 nights in Sep 2023
Response from Hotel Management on 2023/11/27
Thank you for choosing our hotel during your visit in HK.

8/10 Good

Rob

Stayed 2 nights in Sep 2023
Response from Hotel Management on 2023/11/27
Thank you for choosing our hotel during your visit in HK.

10/10 Excellent

Aiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Stanford. It was a short trip, but I appreciate the people, culture and food. I definitely go back.
Stayed 3 nights in Nov 2023
Response from Hotel Management on 2023/11/23
It’s good to learn that you had a good time in HK during your stay. Thank you once again for your support. We look forward to the pleasure of serving you again in the future.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Hotel Management on 2023/11/23
Thank you for choosing our hotel during your visit in HK.