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Reviews of Park Inn

2 out of 5
Park Inn
Flat A1 & A2, Block A, 15/F, Chungking, 40 Nathan Road, Tsim Sha Tsui, Kowloon

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 94 reviews" "
Rating 8 - Good. 29 out of 94 reviews" "
Rating 6 - Okay. 25 out of 94 reviews" "
Rating 4 - Poor. 5 out of 94 reviews" "
Rating 2 - Terrible. 11 out of 94 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tiny room for a tiny price and excellent location.
Stayed 2 nights in Jan 2020
Response from Harry on 2020/1/25
Thank you for your review

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Free bottled water
Stayed 3 nights in Oct 2019
Response from Harry on 2019/11/1
Thank you for your review.

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019
Response from Harry on 2019/9/12
Thank you for your review.

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Short Stay
Highly recommended hotel in central HK. Park Inn is my go-to hotel in Hong Kong. The pricing is fantastic for the location and like all HK hotels it's a small room. Clean, hospitable and excellent - cannot fault this hotel and the staff go out of their way to ensure you're comfortable.
Stayed 1 night in Jun 2019
Response from Harry on 2019/6/30
Thank you for your nice review Mr Alistair

2/10 Terrible

Verified traveler

Stayed 5 nights in Mar 2019
Response from Harry on 2019/4/5
Thank you for your review.

8/10 Good

jozen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Sam on 2019/1/3
Dear Guest thanks for your review.

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Excelent location. Is a little "business hotel" Not recommended for couples
Stayed 2 nights in Dec 2018
Response from Sam on 2018/12/22
Dear Guest thanks for your review.

8/10 Good

Di

Liked: Staff & service, property conditions & facilities, room comfort
Worth Every Dollar!!!
I was nervous and excited about my solo trip to Hong Kong but I agree with the good reviews given to Park Inn! Well-deserved! Cons: 1. I was confused at first at what landmark or what the building looked like. You have to look for Chungking Mansions that’s right in front of the Pedestrian Crossing along Nathan Road. The building looks chic in the exterior which would be great if the photo was included in the guide. The area around the entrance is just crowded with people. Just say Park Inn and go directly to the elevators to your left. 2. The elevator takes you to 15flr then you have to check in at Room A9 first. There wasn’t a instruction for this but there was a kind staff around to tell me. : ) Pros: 1. The staff there were very accommodating despite me arriving around 12:30 (check-in was 1pm!). Multilingual staff too! Super kind from start to end! 2. The room fits one and is really made for travellers on the go. Comfy bed and clean sheets, the private bathroom was okay too. They had good supply of hot water which was a big plus! 3. If you love shopping and want convenience of stay, I recommend staying here. Train station entrance is 2mins away and Victoria harbour view is a 5 minute walk. Lots of things to do in walking distance. 4. You can rest well with the security locks of the inn. 5. Price is well worth it! And you save on transportation costs too because you’re near bus stations and the main MTR lines! Thank you for making my HK trip memorable!
Stayed 2 nights in Nov 2018
Response from Harry / Manager on 2018/11/26
Fabulous and thorough review, Thank you so much

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No safe and premium bed sheets as described. Had to ask for towel one day and toilet roll the next
Stayed 7 nights in Nov 2018
Response from Harry / Manager on 2018/11/26
We will provide everything after doing housekeeping. Thank you for your review,

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Cheap, but tiny rooms, with long queues for lift
The room was very small approx 70 sq. foot rather than the advertised 100sq. Ft.. The size and height of bed gave storage space under, otherwise no space. No safe or desk as advertised. Communal kitchen? Where. There was a tv, but without a remote, on manual controls pictures very poor, and only a few channels. One plus was a ceiling fan, although noisy. Front desk is in one of the other 'hotels' on the floor. Main problems were access... Lift queues could mean anything up to 30 minute wait to get up or down from the 15th floor. Park Inn is one of 5 cheap 'hotels' on the same floor, all run by same person, with many other 'hotels' on the other floors. Chungking Mansions has a rather dubious reputation for various reasons, but is still a reasonable budget place to stay
Stayed 4 nights in Oct 2018
Response from Harry on 2018/10/22
This is a budget stay, right in the city centre, hence there pros' and con's. But it is very clean, with good wifi. Thank you for your review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Staff are pleasant and friendly. Cleanliness is superior. The air con is poor. It always feels too hot, often stuffy, and they even have a sign saying do not turn it below 25 degrees! The tv channel selection is poor, and tv reception is also poor.
Stayed 4 nights in Jul 2018
Response from Harry / Manager on 2018/7/24
Small rooms the AC will be very cold in a few minutes.

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Budget Stay
Perfect stay - recommended no frills but clean, low cost hotel
Stayed 1 night in May 2018
Response from Harry / Manager on 2018/6/29
Thank you for your review .

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Fantastic stay at Park Inn..highly recommended 10/10
Stayed 2 nights in May 2018
Response from Harry / Manager on 2018/6/29
Actually its Fantastic to you as like it. :-) Thank you for your review .

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park inn hotel review
The worst hotel i ever stay. *Room super small. *Found previous customer left over diapers and milk bottom. *Bath room water dripping over nite. *Sleeping in nite air-con heavy drippping on my bed. *I booked 2nite stay. Room make up without refill new water bottoms. Saw a post on wall saying to get free daily water bottle refill by like they facebook page. *I asked for rubber band from service staff n counter staff. Both answer me No rubber band. *Tv not working. I called staff to check. He say tv spoiled. No other tv to do exchange. I requested for change room. The guy didnt get back to me. I happy with. *Room with big bed as i requested.
Stayed 2 nights in May 2018
Response from Harry / Manager on 2018/5/29
We are very sorry for your bad experience, hope in future we can provide the expected service.

6/10 Okay

lisa, england

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location and that’s about it
Arriving was confusing as the taxi took us to a place Chungking Mansions with no sign of Park Inn in sight. As it happens Chungking Mansions is a market and guest houses all in one massive building. The location is excellent - close to the subway, park, the skyline/light show is a 5minute walk down the road. Lots of restaurants nearby. The staff were very smiley and as you walked into the corridor it always smelled of fresh linen. Nothing else positive can be said about the place. Our room was beyond tiny. about 1 metre square standing space which meant if 1 of us wanted to do anything that required standing the other had to wait on the bed. Speaking of the bed, it was so uncomfortable. Never have I experienced dead arms but I did sleeping in this bed and felt like I had to keep turning over to give each hip a break! The ‘bathroom’ was actually a shower cubicle with a toilet and sink crammed in. The shower was over the toilet and with the semi translucent sliding shower doors privacy was hard to come by might as well just have the toilet in the room with no doors. One lift was broken so always a queue for the lift. On Friday night we waited 20mins in the lift queue and on Saturday at 12.30am we waited 40 MINUTES in a queue of about 100 people. The only stairs we found came out into a shopping mall next door but at this time of night it was closed so we had no other option than to wait in the queue.Never felt unsafe but some questionable characters loitering in the entrance.
Stayed 4 nights in Mar 2018
Response from Harry / Manager on 2018/3/27
Thank you for your review.

6/10 Okay

Rolf, Edmonton, Canada

Liked: Staff & service
This may not be a fair time
One of two elevators was out of service and may be for a bit yet, So long lines formed to access the 15th floor location, adding considerable time to get to and from the place. For the price one should expect to get simple accommodation and one does. It was clean, the staff were friendly, the location is central in Kowloon, , and it would be ok for short stays and low budget travellers
Stayed 1 night in Mar 2018
Response from Harry / Manager on 2018/3/27
Thank you for your review.

8/10 Good

Sam, Melbourne

Liked: Cleanliness, staff & service, room comfort
Fantastic location and very cheap
Fantastic location and very cheap and you get a bit more than what you pay for. If you're after a short stay this hotel is very conveniently located, clean and very cheap. It's not pretty and the bathroom is average and the room was tiny, but if you just want to sleep in your room and dump your bag to explore HK then its perfect.
Stayed 1 night in Feb 2018
Response from Harry / Manager on 2018/3/18
Thank you for your detail review.

8/10 Good

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location was perfect. Only downfall was the elevator situation. There are only two elevators that are the only entry point for all the gueshouses in the building. At times it took up to 30 minutes to get to our room due to the line. Also, it was a bit hard to locate the guesthouse at first however; other than that, it was a good stay for the price.
Stayed 4 nights in Dec 2017

8/10 Good

Pmc, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but effective
Room was small but adequate for one person. Staff very friendly and hotel right in the middle of all the action. Private washroom but extremely small. Washroom doubles as a shower which can get quite wet. Bed sheets changed every two days and room cleaned daily. Overall pretty great taking in consideration the price and the fact that it is in Hong Kong.
Stayed 12 nights in Dec 2017
Response from Harry / Manager on 2018/1/5
Thank you for your review.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location
for the money excellent value. comfy mattress, hairdryer, air con, electric fan, powerful shower. cleaned and bedding changed, free hot beverages, free shampoo and body wash, tv, 5 mins walk from Victoria Harbour and 1 min from train station. This room is for sleeping only as it is very small but do-able. However, the building in which this and many other hotels are located, you have to run the gauntlet with the Indians and Africans trying to sell you everything. Unusual to be hassled like this in Hong Kong. But once you get over the initial intimidation its ok. There are also security guards for the whole building
Stayed 5 nights in Nov 2017
Response from Harry / Manager on 2017/12/22
Thank you for your review. If the budget, its the best deal, the next building is a 5star hotel cost 7-10times more. So can't beat the deal . Thank you for staying with us.

2/10 Terrible

Ric, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Switched room on first day to another location
I booked Park Inn and when I arrived, I was told no room at Park Inn and was ushered to a 1 star accommodation located at the next tower block. The inn had another name some co-operative hotel. The room was dirty and toilet smelly. A dead cockroach was spotted on the floor outside. I was told I could stay at Park Inn. The Park Inn Room was much better. The ratings given was because of this change of room. I felt cheated.
Stayed 3 nights in Nov 2017
Response from Harry / Manager on 2017/12/4
Thank you for your review.

8/10 Good

Phil, Hertforshire, UK

Liked: Cleanliness, room comfort
Good location and good value
For £35 and a very short stopover it was great value for money. Good location right next to Tsim Sha Tsui metro station. Easy link to the airport. Right in the middle of town for shopping, restaurants and only a short walk to the harbour. Knutsford Terrace was only 10 minute walk, very buzzy place for dinner and drinks if you can find it! Locating the hotel was the hardest part. It's inside Chungking Mansions and only 1 lift serving 15 floors. Nobody to greet us initially, no obvious front desk, but once in the room it was exactly what we thought. Beds were ok, aircon was excellent, pillows very good. Shower/toilet was a wet room but they provide flip flops to keep your feet dry. Lots of water provided for free and a fridge to store stuff. Overall great value hotel.
Stayed 1 night in Nov 2017
Response from Harry / Manager on 2017/11/16
Great you enjoyed the facilities. Thank you for your review.

4/10 Poor

ERic, Virginia

Disliked: Staff & service, property conditions & facilities, room comfort
This place is almost imposable to find.
I was walking around the building which has this hotel - few rooms on 15th flow - for an hour. No signs or directions at all. You must enter building / shopping area and look for signs close to elevator.
Stayed 1 night in Nov 2017
Response from Harry / Manager on 2017/11/18
The best way to find it is follow the address given instead of looking for signs. Thank you for your review.

10/10 Excellent

me, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for Hong Kong.
Tiniest hotel room I've been in. For almost aud$100 i expected more but this is what hong kong is. If you can afford it - pay a little more and get more space. Tiny tiny tiny. But outside the hotel is an amazing atmosphere. I'd book here again!
Stayed 1 night in Oct 2017
This is HK style, extra space will cost you extra money, those who are looking for budget stay, and clean rooms, at the best location. Than this is for you.

8/10 Good

KARREN ANNE, MANILA, PH

Liked: Cleanliness, staff & service, property conditions & facilities
WE SPENT 4 NIGHTS AT THIS HOTEL. OUR ROOM IS NOT SPACIOUS BUT I THINK IT'S ENOUGH SINCE WE WILL JUST SLEEP AND IT'S BUDGETED. THE STAFFS ARE VERY KIND AND ACCOMMODATING. WE STAYED HERE BECAUSE OF ITS GOOD LOCATION. RECOMMENDED FOR TRAVELLERS!
Stayed 4 nights in Aug 2017
Response from Harry / Manager on 2017/11/16
Thank you for your review and wish to see you again,

2/10 Terrible

Shariq, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smallest room in the world
It's really smallest room
Stayed 3 nights in Aug 2017
Small rooms at most convenient location with free water bottles and free coffee everyday at a budget stay, I guess can't get better than this deal.

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Hotel, Great Location & Friendly Staff!
Central located with shops, restaurants and transport right on your doorstep with buses and 2 MTR entrances right outside. Park Inn is one of many hotels within the same building. Convenient lift on the left to the 15th floor. Quite high up but it is quiet and the walk in area was fresh and clean with a white tiled floor compared to other hotel floors which were run down and no way near as nice. Check-in was easy with the help of a guy called Sam who was very pleasant and helpful in any way. Hotels main door was heavy duty and secure with keycard access followed by your own room door which also used keycard. I had a triple room being 6ft 5 so thought for the little extra was worth it and also a friend was possibly to follow. Beds were solid in construction thankfully for being heavy and the way it was designed gave you ample room underneath for suitcases. The shower room was adequate and functional with provided shower gel etc. with wet room style flooring. Most importantly how clean was the place? Well daily sheets /towels changed and the room was given a good clean and floor washed thoroughly. The cleaner Karen is a great asset to this hotel who is thorough in her job, very pleasant and made an extra effort to say hi most days in passing. So all in all the hotel is a great location, good value for long stays like mine and has very pleasant and helpful staff. If you want a bigger fancy room go pay £80+ a night elsewhere but I found it manageable and will be back!
Stayed 21 nights in May 2017
Dear Martyn, Thank you very much for a so detailed and pleasant review. We can't wait to see you again. Have a nice day. Best Rdgs, Sam / Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bustling area but great location.
The place you want to be: nearby Hong Kong's TST metro station. If you don't mind cramped but clean space for a few days, this is the place to stay -- in the middle of it all, shopping, tours, etc.
Stayed 4 nights in May 2017
Thank you for your review, the location is great, wifi is strong, rooms are clean. Friendly staff too.

6/10 Okay

Janet Sing

Liked: Cleanliness
Disliked: Room comfort
Double beds are small, I had booked extra room
It's not very pleasant at the entrance of building, kind of scary with the sales people. The room size is small, the double bed only fit 2 small size people. End up booked one more room with hotel.com for the 3 nights stay
Thank you for your review.

2/10 Terrible

Achim

Stayed 3 nights in Dec 2020

8/10 Good

Tat Kwong

Liked: Staff & service
Stayed 2 nights in Aug 2020
Response from Harry on 2020/8/12
Thank you for your review.

6/10 Okay

Man Hon

Stayed 15 nights in Jul 2020
Response from Harry on 2020/8/10
Thank you for your stay.

8/10 Good

Ka Yin

Traveled with group
Stayed 1 night in Jul 2020
Response from Harry on 2020/7/22
Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Great service Great room
Stayed 1 night in Apr 2020
Response from Harry on 2020/5/5
Thank you for your review.

2/10 Terrible

yuchao

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
差评
下次不会选择这酒店了，因为肺炎疫情想沟通取消，已经是提前差不多两个星期沟通，还是被拒绝，就算扣点手续费也好，可是不给！
Stayed 1 night in Feb 2020
Response from Harry on 2020/2/19
This is Non Refundable Booking.

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
This hotel is not recommended because the pneumonia epidemic does not let you leave the room and it is not easy to communicate!
Stayed 1 night in Feb 2020
Response from Harry on 2020/2/19
This is Non Refundable Booking.

6/10 Okay

Virginie

Traveled with group
Hôtel au 15 ème étage d'un immeuble pas très frais. On de réservation pas le bon nombre de chambres mais en insistant ils ont fait l'effort de nous donner toutes les chambres. Chambres ultra petite globalement propre. Par contre des cafards.
Stayed 1 night in Dec 2019
Response from Harry on 2019/12/25
Thank you, hope you are Happy in getting an extra room free of charge.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay for my trip
Stayed 1 night in Sep 2019
Response from Harry on 2019/9/12
Thank you for your review.

10/10 Excellent

Kin San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境挺新, 位置非常方便, 性比高
Stayed 1 night in Jul 2019
Response from Harry on 2019/9/12
Thank you for your review.

10/10 Excellent

Kin San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境挺新, 位置非常方便, 性比高
Stayed 1 night in Jul 2019
Response from Harry on 2019/9/12
Thank you for your review.

10/10 Excellent

Kin San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好, 高性價比, 地段好, 友善親切, 房間整潔
Stayed 1 night in Nov 2018
Response from Harry on 2019/5/20
Thank you very much .

10/10 Excellent

Kin San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好, 高性價比, 地段好, 友善親切, 房間整潔
Stayed 1 night in Feb 2019
Response from Harry on 2019/5/20
Thank you very much

10/10 Excellent

Kin San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好, 高性價比, 地段好, 友善親切, 房間整潔
Stayed 1 night in Mar 2019
Response from Harry on 2019/5/20
Thank you very much

10/10 Excellent

Kin San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好, 高性價比, 地段好, 友善親切, 房間整潔
Stayed 1 night in Mar 2019
Response from Harry on 2019/5/20
Thank you very much.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in Feb 2019
Response from Harry on 2019/3/4
Thank you for your nice review.

6/10 Okay

Verified traveler

Disliked: Room comfort
ใกล้ของกิน ใกล้แหล่งช้ปปิ้ง แต่ไม่ประทับใจตรงมาสลับที่พักให้เรา เคยพักหลายครั้ง ก็ได้พักตรงกับที่จอง แต่ครั้งนี้โดนโยกห้องพักสลับชั้น งงครับ
Stayed 2 nights in Jan 2019
Response from Harry / Manager on 2019/1/31
Thank you for your review.

6/10 Okay

Jin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location is pretty good, but sheets are worn and with spots which makes me feel not clean. TV was out of order and replaced under my request. It had huge moving noise through out one night, but there was no hotel work to intervene. Room is extremely small and only fit for sleep purpose.
Stayed 2 nights in Jan 2019
Response from Sam on 2019/1/16
Dear Guest thanks for your review.

2/10 Terrible

D, 富山

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
エクスペディアの地図もわかりにくいし、場所の特定が難しく、焦りました。 Wi-Fi無料とありましたが繋がりにくい事や、私が泊まった部屋はお湯が出ず、シャワーも浴びれませんでした。深夜だったので、チェックイン担当も不在でした。一泊で、ギリギリ耐えれるレベルです。
Stayed 1 night in Jan 2019
Response from Harry / Manager on 2019/1/9
There is Hot Water non-stop for shower, but you have to turn on the Heater Button. Thank you for your review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Sam on 2018/12/13
Dear Guest thanks for your review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
地點十分方便,但房間比較細.........................................................................................
Stayed 3 nights in Nov 2018
Response from Sam on 2018/12/8
Dear Guest thanks for your review.