Bar (on property)

Reviews of Ohk Hotel

2.5 out of 5
Ohk Hotel
Flat 20, 3/F, Alhambra Building, 385 Nathan Road, Yau Ma Tei, Kowloon

Reviews

2.8
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 3 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

2.2/10

Cleanliness

2.6/10

Staff & service

2.6/10

Property conditions & facilities

Reviews

2/10 Terrible

WENZHONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, small (we can even call it "tiny"), and bad smell. Read the reviews carefully before you book a room here.
Stayed 1 night in Jun 2018

4/10 Poor

ファンキー, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
沒責任心的酒店
連入住心得都沒有,當天本來較晚入住所以下午嘗試聯絡酒店沒人聽,晚試再試著聯絡也沒人聽,後來打去hotels.com的客服,他們幫我嘗試聯絡也是不成功,後來說幫我以電郵形或通知酒店。最扯的是,根本找不到此酒店,地址顯示平安大樓20字樓,當我到了發現該大樓最高只有16層,樓下的牌也沒看到ohk,我再次聯絡hotel.com客服,他們也是聯繫不了酒店,弄了一大堆;最後申請退款,我還要臨時找住的。後來過幾天收到電郵說拒絕退款,我再次打去客服投訴;整個事情大概花了兩星期,共打了六次去客服溝通,每次客服都會循例叫我把線hold著,他們嘗試聯繫酒店,但沒有一次成功,後來說什麼給相關部門跟進。最近,不知道客服怎麼聯繫該酒店,我收到電郵說酒店終於願意退款。但整個事情還是很扯,別考慮這間了
Stayed 1 night in Jun 2018

2/10 Terrible

YURI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd like a refund.
This is not a hotel. Toilets with a foul smell, mold and Towel is Already laundry. We ran crazy again and went back to the airport.I'd like a refund.

2/10 Terrible

kiyomima888, 香港

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception girl said there was no booking record when we checked in. But somehow arranged a room after 20 min or so. The room is OK for the budget, but noise from road was somewhat bothering.
Stayed 2 nights in Apr 2018

4/10 Poor

tsz ho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

4/10 Poor

WF, taiwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間竟然有用過的保險套,工作人員也服務的不太好,雖然地點不錯,但是整體上都讓我很想退房...付款還一直有問題讓我覺得feel很糟
Stayed 3 nights in Feb 2018