In-room safe, desk, blackout drapes, iron/ironing board
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Reviews of IW Hotel

3 out of 5
IW Hotel
101 Wai Yip St, Kowloon

Reviews

7.2

Good

Rating 10 - Excellent. 82 out of 421 reviews" "
Rating 8 - Good. 169 out of 421 reviews" "
Rating 6 - Okay. 101 out of 421 reviews" "
Rating 4 - Poor. 40 out of 421 reviews" "
Rating 2 - Terrible. 29 out of 421 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Man Kwan

Traveled with family
Liked: Cleanliness
So far so good
Stayed 1 night in Mar 2024

2/10 Terrible

Ying Nok Leonard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the worst hotels that I’ve ever stayed in: 1. Build quality is pathetic. My room has a door security latch that won’t fit together properly, which renders it useless. Then there are paint flakes all around the morning table due to lousy paint job / waterproofing along the window sill. The bathroom has stains everywhere… The list goes on… 2. The toilet constantly emits foul smell. It smells like dried up sewage on a hot day. 3. The entire hotel is not carpeted, and the floor is so dusty as if it was never vacuumed. In humid months it even gets sticky. 4. The water temperature was never right. It’s always either too hot or too cold. No matter how hard you try to “fine tune” the water temperature, it will never stay consistent. 5. Also the room temperature was never right. Maybe it tries to average out the temperature, like when I set it to 25 DegC, it fluctuates from 22~27 DegC as shown on my Pro Trek watch. 6. Most of the time the two towels I was given were either stained or with holes on them. 7. I know this is not the hotel’s fault, but when there are so many guests from mainland China, you can expect all kinds of nuisance. Like people talking / playing music loudly at night. Or the smoke alarm gets set off due to idiots not closing the door when taking a shower, or even smoking in the room. At £65~70 per night non-refundable, this hotel is not cheap, but the quality is. So choose a well-reputed brand instead, and stay the hell away from it.
Stayed 25 nights in Jan 2024

8/10 Good

Yuk Fai

Stayed 2 nights in Dec 2023

10/10 Excellent

Yuk Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
The hotel was not very clean there was dirt under my bed. The service wasn’t too great too I also think because of language barrier.
Stayed 3 nights in Nov 2023

6/10 Okay

BEATRIZ

Business traveler
Stayed 3 nights in Oct 2023

10/10 Excellent

Step

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Scott

Disliked: Cleanliness, property conditions & facilities
the floor was sticky, the elevator was too shady
Stayed 1 night in Aug 2023

10/10 Excellent

luo

Stayed 2 nights in Jul 2023

2/10 Terrible

Yuen Chi Javy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The space is dirty with poor management. Walls are thin and can hear people talking in other rooms. Poor security as well
Stayed 5 nights in May 2023

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Mar 2023

6/10 Okay

Kelvin

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

chun man

Disliked: Cleanliness, staff & service
Rude front desk guy ( Afrian / black )
The guy at front desk is so rude and behave inappropriate . If he doesn’t like his job , just quit it . Front desk is the first impression of the hotel . my wife took the video and he tried to grab my wife s mobile aggressively .eventually she called police to deal with this issue .
Stayed 2 nights in Jun 2022

4/10 Poor

Man Ho

Stayed 1 night in May 2022

2/10 Terrible

Pui Ting

Stayed 1 night in Feb 2022

6/10 Okay

Ng

Stayed 1 night in Sep 2021

6/10 Okay

Elizabeth

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

8/10 Good

Allan t w

Liked: Staff & service
Disliked: Property conditions & facilities
If location is the your priority
At day time:(Lights enter through the gaps of the conics made your sleeping uncomfortable. At night time:(Sound prove is so bad that you can hear your neighbours’ talking... The cleaning lady is good, rooms are clean, you have your free water, no coffee and tea let your room more clean. Water is hot enough to give you a day’s relax after work.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great value for money. Room though not spacious but big enough for short trips / staycation. No soap provided during these times of pandemic. The sound insulation is quite poor. We could literally hear the sound of TV from others while standing in the corridor.
Stayed 1 night in May 2021

2/10 Terrible

WANG FUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
terrible stay with bad services and dirty condition
Stayed 1 night in Dec 2020

2/10 Terrible

Hin Ching

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Wing Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful exp
worth of money, clean and comfy, good location, will stay again!! If the lighting of the lift changed will be perfect.
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
The bed is comfortable, bathroom and terrace are excellent. Location is incredible.But the corridor ,lift lobby is terrible.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big TV for movie. Bad taste of the light Colour in escalator.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Surprisingly bad service and room condition
1. After book the hotel, i arrived and the front desk person said my stay has not shown in their system. He said there is nothing he could do as i am not booking directly to their official website. I stood there for 15 mins and his service attitude was bad. 2. The shower water temperature fluctuated badly. One second was very hot and next second cold. 3. The ventilation fan from ceiling was grinding the whole time and i hardly able to sleep
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2019

6/10 Okay

Siu ling

Disliked: Cleanliness, property conditions & facilities
Mattress wasn't clean. It's not only dusted and had a obvious large stains
Stayed 1 night in Dec 2019

6/10 Okay

Esmond

Stayed 1 night in Dec 2019

8/10 Good

Pui Ying Camy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value of money , clean and cozy room , friendly staff . Except for the location , it’s too faraway from subway . May not consider it next time even with the great price .
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel quality and standard. Basic provisions. Isolated location
Stayed 1 night in Oct 2019

10/10 Excellent

GloriaL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated hotel, spacious room with all amenities and clean, highly recommended.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time stayed in this hotel, very good experience with reasonable price.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good GoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGood
Stayed 1 night in Aug 2019

8/10 Good

Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat, but the floor is wet when the humidity is high, need to deal with it!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very good, reasonable price and size I Hong Kong. Just one little thing, their lift is a little bit slow, I stayed at 18 level, took me a bit time to up and down.
Stayed 4 nights in Jul 2019

10/10 Excellent

KY, Taipei & Tokyo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and facilities, friendly staff, cost performance..., everything is fine.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room condition is good, clean & comfortable, compare with other hotel in this price range in Kwun Tong.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location for short stay
A quick weekend getaway. Quiet location but with buses right outside the hotel connecting to the MTR. Walkable to waterside for morning jogs or general walk arounds. Food is available within walking distance. Direct bus from Airport.
Stayed 2 nights in Jul 2019

6/10 Okay

Nigel

Liked: Cleanliness
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Gaurang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Nice place
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 3 nights in May 2019

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from EW on 2019/5/13
Hi Betty, we appreciate you staying with us and taking your time for the valuable feedback. We hope to see you again