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Reviews of Casa

3 out of 5
Casa
487-489 Nathan Road, Yau Ma Tei, Kowloon

Reviews

6.8
Rating 10 - Excellent. 35 out of 220 reviews" "
Rating 8 - Good. 83 out of 220 reviews" "
Rating 6 - Okay. 54 out of 220 reviews" "
Rating 4 - Poor. 28 out of 220 reviews" "
Rating 2 - Terrible. 20 out of 220 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Ting Hong Hadley

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Smokey interior and small toilet. Ok if you do not intend to spend much time in the room.
Stayed 5 nights in Apr 2024

8/10 Good

Xuhao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy isolation not good. Elevators are separated
Stayed 6 nights in Feb 2024

4/10 Poor

Jason

Disliked: Amenities, property conditions & facilities
Property quite dated. My room was a standard double which was quite tight. Next to no natural light as there was only a very small window. The toilet/shower is all one tiny 1sqm unit so you have to think about when to shower as the water sprays all over the whole cubicle so everything inside gets wet which means you have to wipe the toilet down after the shower to use the toilet. As the water is all over the cubicle your feet get wet when entering the cubicle to use the toilet. This room is probably typical of a low budget hotel in HK as space is a premium.
Stayed 2 nights in Feb 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

Leng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Twin bed room was very small, especially the toilet. Toilet and shower together, super small. I have to pee sitting side way. Just imagine.
Stayed 1 night in Jan 2024

8/10 Good

Yew Hong

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Kok Song

Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2023

8/10 Good

Yam Hui

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

MOON LING

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfort Clean & Convenient.
Stayed 6 nights in Nov 2023

10/10 Excellent

Henry

Stayed 1 night in Nov 2023

4/10 Poor

Pei pei

At least clean and ventilation not fresh enough
Stayed 2 nights in Nov 2023

2/10 Terrible

king man

Disliked: Cleanliness, staff & service, property conditions & facilities
improve all what I told you better.
Stayed 1 night in Nov 2023

8/10 Good

ZIQIANG, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
convenient, clean and save
Stayed 1 night in Nov 2023

10/10 Excellent

Melody

Stayed 1 night in Oct 2023

8/10 Good

Joseph

Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Booked for my parents for their 4 day stay in Hong Kong. They’re usually easily pleased but not this time. Rooms were extremely small, bathroom was basically a shower head next to the toilet and only had a kettle with 2 cups, not even free tea bags
Stayed 4 nights in Sep 2023

8/10 Good

On Loi Debbie, Milan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
訂了1晚單人房，可能踏入9月份冇咁忙，酒店upgrade 咗大房比我，前枱2位小姐都有禮貌嘅！感覺唔錯，比想像中好。 酒店位置十分好，周圍好多嘢食，對面“紅茶”茶餐廳嘅菠蘿油好正。成日都有人排隊。 來往機場好方便，附近就有A21巴士搭。下次都會考慮再入住。
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Aug 2023

4/10 Poor

Hoi, new canaan

Disliked: Cleanliness, property conditions & facilities
Room was extremely tiny, filthy, old, smelly, bed bugs with noisy and weak air conditioning. People smoking everywhere. This hotel needs major renovation. Other than the location, there is no point in choosing this hotel.

8/10 Good

May

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is just a few steps away from Yau Ma Tei station exit C. Walking distance from airport bus A21 bus stop. The bath room is small and not suitable for big size people. Need to climb a few steps to the lift. Many food options at the area.
Stayed 2 nights in Apr 2023

2/10 Terrible

Agnes, Vancouver

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is my last minute booking of this hotel on a busy week in Hong Kong with exhibition fair so I have pay $190 Canadian dollar for 1 night stay. My deluxe twin bed room is on the 12 floor facing Nathan Road, it's on a high floor so there are no issue with noise, the room is no way consider as a hotel standard. The bathroom is the size of a north America size bathtub 3 ft by 5 or 6 ft. That include a toilet , mini size sink, and a shower , you can't even sit properly in the toilet as your knee will hit the bathroom wall and door. You need to close the door if you want to take a shower and the water will cover the whole washroom, (I didn't take a shower). The bathroom door is 1 1/2 ft from the bed, we didn't close the bathroom door at all as you will feel suffocated inside. Only provide 2 toothbrush and toothpaste, one tub of shampoo and conditioner, no bath soap, no handwash soap. Only 1 ceiling light, no wall lamp or bedside lamp. Air condition is working. Bed linen is old but clean. The whole experience is horrible. I guess if I pay $50 Canadian dollar I may not be so upset as I believe "What you pay is What you get", the room in my mind is worth this amount but I have pay $190 cad. But I will not stay in this hotel even it is free.
Stayed 1 night in Apr 2023

4/10 Poor

Joek Nam Nic

Liked: Staff & service
1st room was smell of cigarette then got moved to 2nd room which the door cannot lock then had moved to the 3rd room. Really regret to booked this place! You get what you paid for.
Stayed 2 nights in Apr 2023

2/10 Terrible

Justyna

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
location
Stayed 2 nights in Mar 2023

10/10 Excellent

LOLITA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY EXCELLENT 10 STAR FOR ME!! AWESOME🎉🎉🎉🎉
over all SULIT CHEAP PRICE BUT QUALITY AND CLEAN VERY AFFORDABLE PROMISEE.. VERY HUMBLE STAFF AMAZING AND AWESOME
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Ka Ling

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is just few steps from Youmatei MTR Station and walking distance to the bus stop that is accessible to every part of Hong Kong including airport express to airport. The hotel room is a bit run down and tiny, the bed is consider comfortable. The staff is friendly and informative. It is a present journey with the location that is so convenient and many good food are found nearby.

8/10 Good

Rini S

Stayed 2 nights in Jul 2022

10/10 Excellent

Heny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Heny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 3 nights in Feb 2021

10/10 Excellent

Heny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
smoke smell at room
When I got into the room, there is a smoke smell all over the room. There is little hair on bed, but okay. I didn’t stay overnight. Check in and check our process are fast.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and tidy, the staffs are very polite.
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Liked: Staff & service
It’s okay, convenient location
Stayed 1 night in Feb 2021

10/10 Excellent

YIU MAN RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

6/10 Okay

Tat Yuen

Stayed 1 night in Aug 2020

8/10 Good

Machhindra kumar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
bad experience
really convenient location, but the hot water leaking from drainage pipe during shower will cause burning incident , management should inspect such defect .
Stayed 10 nights in May 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Come if you are on a budget
Good: 1. Very cheap, HKD200 for one night 2. Location is perfect 3. Encrypted WiFi Bad: 1. The toilet is super small and it makes the toilet bowl and toilet paper completely wet after a shower 2. Walls are not noiseproofing, so it is easy to hear neighbors and elevators 3. Bear in mind it is basically a guesthouse (with its license shown on the room door), not a hotel at all
Stayed 1 night in Apr 2020

10/10 Excellent

Leung

Stayed 10 nights in Feb 2020

2/10 Terrible

ORANUCH

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

HARUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Mar 2024

10/10 Excellent

MISATO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
窓を閉めれば喧騒ともさようなら、冷蔵庫もついてるしよきき
Stayed 3 nights in Feb 2024

8/10 Good

HIDEKI

Liked: Cleanliness, staff & service, amenities
2度目の利用でした。メトロ出口でてすぐの立地は便利です。シャワーは確かに狭いのが難点ですが部屋は綺麗でした。コスパもよいので香港に行くときはまた利用したいです。今回対応してくれた女性スタッフもいい人でした。
Stayed 1 night in Feb 2024

6/10 Okay

roy

Stayed 1 night in Jan 2024

8/10 Good

Hung Leung

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MTR station is very close. Many restaurants around. Room was okay. So far so good.

8/10 Good

ahyuen

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2024

6/10 Okay

nobuyuki

Liked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

shunichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

4/10 Poor

Ching Cheung Jackson

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023