Located in Ranau, Sutera Sanctuary Lodges at Poring Hot Springs is in a rural area and in the mountains. Mount Kinabalu National Park and Kokob Rafflesia Conservation Garden reflect the area's natural beauty and area attractions include Viviane Rafflesia Garden and Arnab Village. Spend some time exploring the area's activities, including golfing.
Kokob Rafflesia Conservation Garden - 27 min drive
Mount Kinabalu Golf Club - 46 min drive
Desa Cattle Dairy Farm - 58 min drive
Restaurants
Rainforest Restaurant – Serves breakfast, lunch, and dinner.
About this property
Sutera Sanctuary Lodges at Poring Hot Springs
3-star guesthouse with restaurant and outdoor pool
This smoke-free guesthouse features a restaurant, an outdoor pool, and a children's pool. Additionally, a 24-hour front desk, a garden, and a picnic area are onsite. All 4 rooms provide conveniences like living rooms and dining areas, plus room service and flat-screen TVs with satellite channels. Other amenities available to guests include rainfall showerheads, ceiling fans, and showers.
Sutera Sanctuary Lodges at Poring Hot Springs offers 4 accommodations with slippers and complimentary toiletries. Accommodations offer separate living rooms. 20-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Property is also known as
Hot Poring
Hot Spring Poring
Poring Hot
Sutera Sanctuary Lodges Poring Hot Springs Ranau
Poring Hot Spring House Ranau
Poring Hot Spring Ranau
Poring Spring
Sutera Sanctuary Lodges Poring Hot Springs
Sutera Sanctuary Poring Hot Springs Ranau
Sutera Sanctuary Poring Hot Springs
Sutera ctuary Poring Hot Spri
Sutera Sanctuary Lodges at Poring Hot Springs Ranau
Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse
Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse Ranau
Frequently asked questions
Yes, Sutera Sanctuary Lodges at Poring Hot Springs offers free cancellation on select room rates, because flexibility matters! Please refer to Sutera Sanctuary Lodges at Poring Hot Springs cancellation policy on our site for more details about any exclusions or requirements.
Yes, this property has an outdoor pool and a children's pool.
No, pets are not allowed at this property.
This guest house doesn't offer parking.
Check-in is from 2 PM - 8 PM.
Check-out is at noon.
Situated in the mountains, this guesthouse is steps from Mount Kinabalu National Park and Poring Hot Spring. Viviane Rafflesia Garden is 0.8 mi (1.2 km) away.
Overall score and ratings
4.4
Excellent
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
Absolutely amazing!! We stayed in river lodge and everything is perfectly fine as photo shown on the apps. The large spacious glass dining area are so remarkable! The eco-friendly and tropical forest surrounding is really good for travellers who look for wellness and quietness. Inside the park provides you easy trail to waterfall and hanging wooden bridge so you don’t need to plan so much. I will definitely stay in river lodge again among all the other chalets choices
Stayed 1 night in Jan 2020
3/5 Okay
Francis J
2020/1/31
Liked: Cleanliness, room comfort
Nice accommodation; restaurant disappointing.
We stayed for 3 nights recently. We were very happy with the room (though it was extremely close to the entrance to the park, so noisy). The restaurant was a let-down - many of the menu items were unavailable, and the cleanliness of the plates, cutlery and tables left a lot to be desired. Considering the prices in the restaurant, this was a real disappointment. n option worth considering is to eat in one of the many local restaurants just outside the gates.
Stayed 3 nights in Jan 2020
2/5 Poor
Verified traveler
Traveled with family
2019/12/22
Disliked: Room comfort
Room not fullfill as per request
Online confirm bed type provide in bunk bed but end up with 2 single bed. Then the hotel personnel tell you their system did not know about the bunk bed requirements. I was, huh??? It’s hotel.com problem that what show was not able to communicate to hotel operators???
And, the room illustration please reflect the truth. The photo is MISLEADING! The room and bed look spacious and ok but in actual, it’s quite limited space. Pls be remember that the hotel location vs the price, it shld have being a spacious one with this kind of price.
Stayed 1 night in Dec 2019
5/5 Excellent
Verified traveler
Traveled with family and small children, Traveled with partner
The price is reasonable, the Palm Villas are amazing. The staff were very helpful and efficient.
The location at Poring Hot springs is absolutely spectacular
