Deluxe Twin Room | Iron/ironing board, free WiFi, bed sheets
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Reviews of OYO 89625 Bilton Inn

2 out of 5
OYO 89625 Bilton Inn
1, 2, 3 Floor, No 23, Jalan Tugu, Kampung Air, Kota Kinabalu, Sabah

Reviews

3.4
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

2.0/10

Cleanliness

3.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is disgusting. Seriously DONT STAY HERE. Room photos are completely fake. This room is small, dilapidated, and smells gross. When you leave, you will want to shower that stench off you immediately. Entire hotel requires carrying baggage up 3 stories in a tiny staircase. Rooms are higher up than that. Hard to get suitcases up.
Stayed 3 nights in Sep 2022
Response from Lisa on 2022/11/2
Hi, Evan! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2020
Response from Cheshta on 2020/7/1
We are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Jane

2/10 Terrible

JAE JEONG

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 비극적이다
정말 돈 없는 사람만이 사용하는곳입니다. 수건걸이. 문걸이 모든 시설이 망가졌습니다. 잠을 잘수가 없어요
Stayed 1 night in Jan 2023
Response from Ammy on 2023/1/26
Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.