Apartment, 1 Bedroom | Living room | LCD TV
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Reviews of Marina Travellers Suite at Riverson Soho

3.5 out of 5
Marina Travellers Suite at Riverson Soho
Block B1, Lorong Riverson at Sembulan, Kota Kinabalu, Sabah

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 5 out of 22 reviews" "
Rating 4 - Poor. 4 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Yee Kang

Traveled with group
Liked: Cleanliness, room comfort
Nice place to getaway for short weekend
It was a great stay for us. We would stay there again next time.
Stayed 2 nights in Dec 2021

10/10 Excellent

MOHD

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

ELENE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for Family
The place look clean and new. A lot of shop and restaurant in downstairs. A huge shopping mall near as well (5min walk). Great places for family to stay. You can use the pool and gym too.
Stayed 2 nights in Dec 2019
Response from Sandra , Reservation Dept. on 2019/12/20
Dear Guest. Thank you for giving us a perfect rating and for recommending our apartment to other travelers. I'm so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Looking forward to seeing you again soon.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Biasa saja
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Amenities
Disliked: Cleanliness
Cleanliness of the property does not meet my expectation, it is dusty.
Stayed 1 night in May 2019
Response from Ms Tina Martin on 2019/6/3
Thank you for your feedback. We will improve it. Sorry for the inconvenient.

8/10 Good

Tween, Miri, malaysia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was cleaned and well maintained. However 1 unit has a faulty washing machine, while the other has a faulty oven. However we dont mind as we are not using them. Overall the place is quiet and sound prove with great accessibility to nearby malls and airport.
Stayed 2 nights in Mar 2019
Response from EN on 2019/4/10
Thank you for your feedback

8/10 Good

SHI TYING

Acceptable
Pros: Comfy beds and pillows. Lots of TV channels. Very near to IMAGO shopping mall. Cons : Washing machine broke down. No mineral water provided. Cleanliness can be improve. Noisy at nice as near to airport
Stayed 2 nights in Mar 2019
Response from Tina Martin on 2019/4/4
Thank you for your feedback. We will improve our service. Once again thank you for staying with us. Hope to hear from you in future.

8/10 Good

Verified traveler

Stayed 7 nights in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

JACKIE, Bintulu Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
The place so spacious, totally recommended for family. Unit also feels like home with all equipment prepared. Don't worry to bring wet cloth, you get washing machine and dryer. For traveller highly recommended, there no worry about wet/unwashed cloths. One more thing, even there no reception, but the person that replying all my msj were there, so don't worry. You willget used to it . 5 star from my Family
Stayed 2 nights in Apr 2018
Response from Ms Tina Martin on 2018/5/3
Hi, Good day to you! We are so glad to hear that from you. Thank you so much for staying with us. Hope to hear you again in future. Have a wonderful day!

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
It's not a hotel
There is no reception and it's not 24 hours. The key will be thrown in a mailbox only after you authorize them to have you rm200 deposit. One more of the worst things, they gave me the wrong passcode of the mailbox for collecting the room key...
Stayed 2 nights in Apr 2018
Response from MTS on 2018/4/26
Thank you for your feedback. We will continue to work hard to ensure a smoother check in upon arrival.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Place is nice and neat. Getting keys to the room isn’t the easiest but hotel did provide instructions.
Stayed 2 nights in Mar 2018
Response from MTS on 2018/3/22
Thank you for your feedback

6/10 Okay

Man tsit

Traveled with partner
房子的位置很好，靠近海边（当然看不到景）旁边就是商场也有海鲜食街。房间还算大，但沙发有好大的污迹我根本不敢坐，应该铺个沙发巾既美观又好打理。厕所很大但灯泡不够亮感觉有点阴森。所以整体评价是3星，不太推荐。
Stayed 2 nights in Nov 2023

6/10 Okay

Takashi

Traveled with family
設備が疲れてて、清掃も行き届いていない部分がある
Stayed 6 nights in Mar 2023

6/10 Okay

hui keat

Liked: Cleanliness
值得推薦的短期住宿..
kk新區,環境不錯，主臥空調不冷，其餘還不錯..
Stayed 2 nights in Aug 2019
Response from Ms Tina on 2019/9/14
Thank you for staying with us. Will do some improvement and sorry for the inconvenience caused. Have a nice day!

8/10 Good

Chi hang

Liked: Cleanliness, property conditions & facilities, room comfort
70分
都幾好~ 夠大夠平 最衰係花灑有問題, 沖涼液比較HEI...毛巾唔太干淨, 無牙刷.... 最好自備...
Stayed 3 nights in Jan 2019

8/10 Good

YU-MIN

Liked: Property conditions & facilities, room comfort
有完整的廚房設備， 還有洗脫乾衣機，非常方便，價錢也很便宜。 缺點是打掃比較不確實沒有任何備品，毛巾不太乾淨，不過我們用洗衣機自己洗乾淨也還可以，checkin and checkout 要特別聯絡服務人員才會過來處理，趕飛機時很緊張。
Stayed 3 nights in Jan 2019

10/10 Excellent

William, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便
近Imego 大型商場, 有游泳池，地方相當方便，有24小時便利店，有二十四小時保安，有二十四小時外賣店
Stayed 4 nights in Jul 2018
Response from Ms Tina on 2018/7/26
Thank you for your feedback! We so glad you happy staying with us :) Hope to hear you in future!

10/10 Excellent

Becky, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我選了兩房一廳兩日 ，主人房很大，可以不只住2人， 酒店有洗衣機、雪櫃、爐具 ， 有家庭感覺 。酒店位置雖 步行市區有段距離 ，但附近有大型商場， 有情有大型商場同好多shopping ，有好大好靚泳池，另外車場雖然要付費，但 因住宿是周末，所以車費比較平。 唯一缺點， 床單有漬
Stayed 2 nights in May 2018