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Reviews of AAM Hotel

3 out of 5
AAM Hotel
Jalan KK 5/4, Kota Bharu, Kelantan

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 62 reviews" "
Rating 8 - Good. 18 out of 62 reviews" "
Rating 6 - Okay. 8 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 6 out of 62 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Soo Kiew, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service
Overall the hotel is clean and tidy. Is just the shower water heater is out. The hotel is near to housing so is quiet and relax. Hotel provided local breakfast 'nasi lemak' which is delicious we enjoyed the breakfast at open area next to the hotel. Great stay.
Stayed 1 night in Oct 2023

8/10 Good

Guan Chwee

Liked: Cleanliness, staff & service
there are parking area inside the hotel compound, which is actually terrace house, to park my bicycle. Hotel staff very friendly and helpful. Property condition need maintenance, the room i stay in shower holder broken, cabinet door broken / damage etc. But overall it was ok and manageble for one night stay.
Stayed 1 night in Aug 2023
Response from fj on 2023/10/23
thanks for the feedback. hope to see you again.

4/10 Poor

Wei Jee

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Instagram-able home stay, basically is a room inside the terrace house... Bed sheet is so dirty, rusty furniture everywhere, Ran down shared bathroom, broken toilet doors.so much dirt came out from the tiles gaps, broken showers/plumbing, no water pressure, taking bath is a nightmare. No TV. One plug point only. No hooks for hanging clothes, find small pin or screw on wall on your own.
Stayed 2 nights in Jul 2023
Response from fj on 2023/7/12
Hi Guest, Thank you very much for making time to give us feedback. We're really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again

4/10 Poor

Ling

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A bad condition of room & toilet
Stayed 1 night in Jul 2023
Response from fj on 2023/7/12
Hi Guest, Thank you very much for making time to give us feedback. We're really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again

8/10 Good

Adeline

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The sound proof is poor as you can listening to next room conversation clearly. The breakfast provide quite yummy as it suite my tastes
Stayed 2 nights in Sep 2022
Response from fj on 2022/10/3
thanks for the feedback, we appreciated a lot!!

2/10 Terrible

Amirah

Stayed 1 night in Jun 2022
Response from fj on 2022/6/16
We are truly sorry for the discomfort during your stay. We will make sure to improve in the near future. Thanks for the feedbacks and your interest to stay in our hotel.

10/10 Excellent

NURUL AZLEEN MOHD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

2/10 Terrible

George David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place i have stayed in my entire life.
Its not an hotel but its a 2 story house. Room thst i got is too small and not clean and worst the bathroom was terribly dirty and no water pressure. Not worth staying in this place.
Stayed 1 night in May 2021

4/10 Poor

NUR SHAMSIAH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and toilet dirty.
Stayed 2 nights in Apr 2021

10/10 Excellent

Liyana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbaloi
Stayed 1 night in Feb 2021

8/10 Good

Noor

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2021
Response from fj on 2021/1/9
Thanks for the feedbacks, we hope you enjoy the stay.

2/10 Terrible

Awis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel
Horrible. We saw cockroach when we open the door. Water pressure very low and water heater not functioning. Blanket full of stains. The bed was supported with bricks, my kids kicked the brick few times.
Stayed 1 night in Dec 2020
Response from fj on 2021/1/9
We are truly sorry for the bad experience. We will improve in the future. Thanks for the feedbacks.

10/10 Excellent

Zalila binti mohd tahir

Stayed 1 night in Oct 2020
Response from fj on 2020/11/7
thanks for feedbacks.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from fj on 2020/10/7
thanks for the feedbacks. hope you enjoy the stay.

8/10 Good

MUHAMMAD NURDIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was okay. Need to improve on the breakfast menu. Sometimes its delicious sometimes just okay lah
Stayed 5 nights in Sep 2020
Response from FJ on 2020/10/3
Thanks for the feedbacks.

10/10 Excellent

Ezzat, Kelantan

Liked: Cleanliness, staff & service, property conditions & facilities
nice view and nice room 👍service tip top and have a breakfast at the morning ☺️
Stayed 1 night in Sep 2020
Response from FJ on 2020/9/22
Thanks for the feedbacks. Hope to see you again

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from fj on 2020/9/5
Thanks for the feedbacks. Hope you enjoy the stay.

6/10 Okay

CHAI WHATT

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A thematic hotel is filled with decorative flowers especially catered for wedding groups. Price of rooms are cheap and include a filling breakfast. The breakfast was generous as there were nasi lemak, fried bee hoon, spaghetti, sandwiches, various local cakes and drinks such as packet coffee or Milo. Our family of four stayed in two rooms. Living rooms and rooms including bathrooms are clean. The hotel is spread out over 5 units of double storey houses (3 units together while the other two are 100 metres away further down the row). The cons are water for one of the sink was weak, slightly stained blanket, no towels or ammenities provided except for a complimentary toothbrush and toothpaste in each room and guests are expected to wash their own plates and cups after breakfast. Overall it was a good stay for the price that we paid.
Stayed 1 night in Aug 2020
Response from fj on 2020/9/1
Thanks for the feedbacks. Hope you enjoy the stay.

8/10 Good

Norul khatijah

Stayed 1 night in Aug 2020
Response from fj on 2020/9/1
Thanks for the feedbacks. Hope you enjoy the stay.

8/10 Good

Mohd Adenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from FJ on 2020/4/3
Thanks for the feedbacks. Hope you enjoy the stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from FJ on 2020/4/3
Thanks for the feedbacks. Hope you enjoy the stay.

10/10 Excellent

Verified traveler

Stayed 6 nights in Jan 2020
Response from FJ on 2020/2/2
Thanks for the feedbacks. Hope you enjoy the stay.

8/10 Good

Mohd

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly, cleanliness also very good.
Stayed 1 night in Jan 2020
Response from FJ on 2020/2/2
Thanks for the feedbacks. Hope you enjoy the stay.

10/10 Excellent

NAFISAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from FJ on 2020/1/14
Thanks for the feedback. Hope you enjoy the stay

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all very friendly and helpful. The room very clean and feel like staying home more than hotel. Will come again
Stayed 1 night in Oct 2019
Response from FJ on 2019/11/8
Thanks for the feedbacks. Hope you enjoy the stay.

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and value for money
Stayed 1 night in Oct 2019
Response from FJ on 2019/11/8
Thanks for the feedbacks. Hope you enjoy the stay.

6/10 Okay

Zheng Hao

Liked: Staff & service
Stayed 13 nights in Sep 2019
Response from FJ on 2019/11/8
Thanks for the feedbacks. Hope you enjoy the stay.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from FJ on 2019/10/3
Thanks for the feedback. Hope you enjoy the stay.

10/10 Excellent

Gurney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AAM Hotel....for a friendly and warm reception.
Nice and quiet neighbourhood. Warmest and friendliest people and staff in Malaysia!! Immaculately kept. Food variety was amazing. Value for money 💵 cannot be bettered. I will be back!!😊
Stayed 3 nights in Sep 2019
Response from FJ on 2019/10/3
Thanks for the feedback. Hope you enjoy the stay.

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2019
Response from FJ on 2019/8/14
Thanks for the feedbacks. Hope you enjoy the stay.

6/10 Okay

Verified traveler

Room gadgets
Room not properly given with toiletries when check in, we have to ask for it
Stayed 2 nights in Jul 2019
Response from FJ on 2019/8/14
Thanks for the feedbacks. We’ll try to fix in the future. Hope you enjoy the rest of the stay.

6/10 Okay

mohd kamil bin

Stayed 1 night in Jul 2019
Response from FJ on 2019/8/1
Thanks for the feedbacks. Hope you enjoy the stay here.

8/10 Good

Syiko

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Houses are use as a hotel
Stayed 1 night in Jul 2019
Response from FJ on 2019/7/15
Thanks for the great feedback. Hope you enjoy the stay.

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jun 2019
Response from FJ on 2019/6/26
Thanks for the feedback. Hope you enjoy the stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019
Response from FJ on 2019/5/28
Thanks for the feedbacks. Hope you enjoy the stay.

8/10 Good

Muhamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place to stay with modern design. Feeling like home. Staff was friendly.
Stayed 3 nights in Apr 2019
Response from FJ on 2019/4/26
Thanks for the feedbacks. Hope you enjoy the stay.

2/10 Terrible

Atir, KB

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No water during i stayed. Toilet door not safe.
Stayed 1 night in Apr 2019
Response from FJ on 2019/4/15
Thanks for the feedbacks. We are so sorry for the inconveniece. We will improve it in the future.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 2 nights in Mar 2019
Response from FJ on 2019/4/15
Thanks for the feedbacks. We hope you enjoy the stay.

8/10 Good

Nordahlela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok but
all god ..but sadly u have to wash ur own dishes for breakfast...other ok
Stayed 2 nights in Mar 2019
Response from FJ on 2019/3/31
Thanks for the feedbacks. Hope you enjoy the stay.

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019
Response from FJ on 2019/4/4
Thanks for the feedback. Hope you enjoy the stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy!
Stayed 1 night in Mar 2019
Response from FJ on 2019/3/27
Thanks for having an interest with our Hotel. Hope you enjoy the stay. Thank you.

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019
Response from FJ on 2019/4/4
Thanks for the feedback. Hope you enjoy the stay.

10/10 Excellent

TEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from FJ on 2019/2/16
Thanks for the feedbacks. Hope you enjoy your the stay here. Thank you and hope to see you again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Everything was good except for the sharing bathroom n no tv
Stayed 2 nights in Dec 2018
Response from FJ on 2019/1/8
Thanks for the feedback. Hope you enjoy the stay. See you again!

10/10 Excellent

nor azira binti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
affordable friendly staff tasty breakfast amazing deco nice smell
Stayed 1 night in Dec 2018
Response from FJ on 2019/1/2
Thanks for the feedbacks. We appreciate it. Hope to see you again.

10/10 Excellent

Misssyahirah, kuantan

Liked: Cleanliness, property conditions & facilities, room comfort
worth it with all the services
Stayed 2 nights in Dec 2018
Response from FJ on 2018/12/24
Thank you for the feedbacks. We hope to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel,staff pun friendly.
Stayed 1 night in Dec 2018
Response from FJ on 2018/12/24
Thank you for the feedbacks. We hope to see you again.

8/10 Good

Shamsul Akmal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Nov 2018
Response from FJ on 2018/12/5
Thanks for the feedbacks. We hope to see you again.

10/10 Excellent

Fikri, Kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Nov 2018
Response from FJ on 2018/11/20
Thank you for your feedback. Hope you really enjoy your stay and see you again.

8/10 Good

mohd kamil bin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from FJ on 2018/11/18
Thank you. Hope to see you again.