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West Plaza Hotel Downtown

2.5 star property
Motel in Koror with spa services and a 24-hour front desk

Choose dates to view prices

West Plaza Hotel Downtown sits at the heart of the city center, offering a genuine urban escape. Guests appreciate the spa services, reliable WiFi connection, practical dry cleaning/laundry options, and the convenience of free self parking that saves both time and money.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is NT$2,826
NT$3,419 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, individually furnished, desk

Standard Room

Highlights

Separate sitting area
Individually furnished
Air conditioning
Refrigerator
TV
Down duvet
Hair dryer
Private bathroom
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds
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About the neighborhood

Map
Koror, Koror, Koror Island, 96940

What's nearby

  • WCTC Shopping Center - 2 min walk - 0.2 km
  • Asahi Stadium - 7 min walk - 0.6 km
  • National Stadium - 7 min walk - 0.6 km
  • Etpison Museum - 10 min walk - 0.9 km
  • Nikko Bay - 1 min drive - 0.8 km

Getting around

  • Koror (ROR-Palau Intl.) - 19 min drive

Restaurants

  • ‪Canoe House - ‬6 min walk
  • ‪The Taj - ‬3 min walk
  • ‪Rock Island Cafe - ‬11 min walk
  • ‪Coffee Berry - ‬2 min walk
  • ‪Suriyothai - ‬2 min walk

About this property

West Plaza Hotel Downtown

Motel in the city center
West Plaza Hotel Downtown provides dry cleaning/laundry services and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and beach towels
  • A 24-hour front desk and a front-desk safe
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 24-inch TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Similar properties

Property grounds
Palau Hotel
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 300 reviews
The price is NT$7,271
NT$8,798 total
includes taxes & fees
Nov 23 - Nov 24
Palau Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 22 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

West Plaza Downtown
West Plaza Downtown Koror
West Plaza Hotel Downtown
West Plaza Hotel Downtown Koror
West Plaza Downtown Palau, South Pacific
West Plaza Downtown Koror
West Plaza Hotel Downtown Motel
West Plaza Hotel Downtown Koror
West Plaza Hotel Downtown Motel Koror

Frequently asked questions

Is West Plaza Hotel Downtown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at West Plaza Hotel Downtown?

As of 2025/11/22, prices found for a 1-night stay for 2 adults at West Plaza Hotel Downtown on 2025/11/25 start from NT$2,826, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at West Plaza Hotel Downtown?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at West Plaza Hotel Downtown?

Check-out is at noon.

Does West Plaza Hotel Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 22 per person applies.

Where is West Plaza Hotel Downtown located?

Located in the heart of Koror, this motel is within a 10-minute walk of WCTC Shopping Center, Asahi Stadium, and Nikko Bay. National Stadium and Etpison Museum are also within 15 minutes.

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West Plaza Hotel Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 50 reviews
Rating 8 - Good. 21 out of 50 reviews
Rating 6 - Okay. 14 out of 50 reviews
Rating 4 - Poor. 6 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of Koror and is a nice hotel with a great location for shopping and dining.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jenelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 7 nights in Feb 2024

10/10 Excellent

Schuyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in downtown
Stayed 10 nights in Aug 2024

10/10 Excellent

Aiti

Liked: Staff & service, amenities, property conditions & facilities
I REALLY LIKE THE SERVICES THEY GIVEN TO US.
Stayed 10 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s location is exceptionally excellent 5 stars for that. It is literally walking distance to cafes stores and restaurants. Within the heart of town. The staff was absolutely 5 stars. Professional, knowledgeable, courteous and helpful. Ms. Belle Ruby Ann and Kate went beyond excellence when it came to customer service. Thank you for making my stay a very enjoyable and memorable experience Will most definitely come back to this hotel. The price too played such a great part in picking this hotel. The rooms and front desk area were super clean. Very grateful for that. There was a convience store that closes at midnight right next to the hotel. Airport transfer pickup service was excellent. Overall I give this hotel 5 stars and will most definitely come back to it.
Stayed 4 nights in Aug 2025

6/10 Okay

Eva

Liked: Cleanliness

Customer service

Was good
Stayed 3 nights in Jun 2024

8/10 Good

shigeaki

Liked: Cleanliness, staff & service
good
Stayed 4 nights in Dec 2024

8/10 Good

TATSUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不満というか不便なのはティッシュボックスが無いくらいです！ 周辺にレストラン、モール、コンビニもあるので、流しのタクシーがいないパラオでも、ここなら徒歩圏内ですべてオッケーです！ たぶん、ダイビングで来られる方が多いと思うので、室内に物を干すためのハンガーがもうちょいほしいですね！
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ダウンタウンの中心にあり買い物や外食にとても便利でした。またホテルスタッフさんが気さくで色々な場所の予約をしてくれたりで大変助かりました。
Stayed 4 nights in Dec 2019

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service

Ok for the price

Good location but definite 2 star ... cold a/c , cheap mattress
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
満足した点 フライトまでの数時間のみの滞在であることを考慮し、フロントに近い部屋にしてくれた 電子レンジ、ポットが常備されていたので便利だった 不満な点 特になし
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
レストランも近いし、マーケットも近いし良かったです ホテルの従業員も丁寧でよかった また行きます

10/10 Excellent

Sei, Kyoto Japan

Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed was very wide and enough room. The hotel was close to WCTC which is the center of the city. So it's very convenient for shopping and also eating.

8/10 Good

Shinichi

街中の普通のホテル

それなりのコンディションだったこととダイビングのためほとんど部屋にいなかったことから普通に過ごせました。パラオ自体初めてなので値段などの比較のしようがありませんが、夏のプーケットであれば20-30ドル程度の部屋に相当すると思います。 ホテルには10ドルで空港送迎サービスがあります。予約すると案内メールが送られてきて、2-3日後に返信（申し込み）しましたがレスポンスはありませんでした。渡航前にもメールしましたがやはり返信はなく、案の定、迎えはいませんでした。問題はこの空恋右派タクシーが常駐しておらず、タクシーの配車カウンターもありません。気のいいいおじさんに頼んで呼んでもらいましたが25ドルでした。気を付けてください。帰りは時間通りに送ってもらいました。

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
スタッフがとてもフレンドリーで親切 部屋は古いがシンプルで清潔 バスルームの喚起が悪いので、ドアを開けておくと湿度がすごくなる。 エアコンは温度調整しかできず、部屋の場所によって体感温度が異なる気がした。

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a reservation at West Plaza Downtown and they took me to a totally different hotel - West Plaza Desekel. It's the same chain but not the same hotel. I arrived with a group and was not able to stay in the same hotel as everyone else. Desekel was a dump and off the main street that I was supposed to be on. Don't stay here.

8/10 Good

ari, tokyo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

メイン通りに近くとっても便利！

店員さんに笑顔がすてきな方がいて癒されました。 英語のみですが、 挨拶などたくさんしてくれました。 部屋も清潔で快適です。ただ一つの難点は、冷蔵庫？かなにかのモーター音みたいなのが数十分置きにあり、とても大きくうるさいです。

6/10 Okay

JUNKO

Liked: Cleanliness, staff & service

利用用途で価値あるホテル

ダイビングでただ寝る為の利用でしたが、ウエストプラザ系の中で一番便利、清潔、スタッフの対応も良かったです。ロビーに電子レンジも有り助かりました。 シャワーの出が悪くバスタブも無かったのですが、熱いお湯が出たので冷え切った身体には良かったです。ベランダが無い為、干せず部屋の中で乾かしましたが、こちらの方がむしろ乾く事に気付きました。パラオは朝露など夜中のスコールも有り湿っぽいので毎年苦戦しました。 日本のNHKが見れなかったので退屈でしたが、同じ階に有るマッサージも安く良かったです。 コスパで考えると十分と思うので、次回も利用したいです。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good choice

great location; friendly, helpful staff

4/10 Poor

TR1776, Boston USA

Disliked: Property conditions & facilities, room comfort

Hotel Ad Is misleading

Ad says satellite TV** But in the standard room you get only 3 channels which are not English, this should be mention in there ad. For much more money and In the deluxe suite you get cable with lots of channels. With no TV and no in room internet service you can find better hotels

8/10 Good

Diver, Fukuoka

Liked: Cleanliness, staff & service, room comfort

町の中心に位置するホテル

町の中心に位置し、何をするにも便利なホテルです。お部屋にはバスタブ、ドライヤー、冷蔵庫などが完備され、快適に過ごせます。ただし、外に面した部屋が少なく、ほとんどのお部屋の窓は廊下に面しているため、部屋の中からは外の天気がわからなかったのが残念です。その分、静かなのかもしれません。 スタッフの対応もとてもよく、快適に過ごせました。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good hotel for divers

Hotel is located in a good access to all kind of restaurant. Staff are all kind and helpful.

6/10 Okay

Verified traveler

街中にありリーズナブル

終日ダイビングをするので、街中にありリーズナブルなホテルということで選びました。建物自体は古いですが室内の清潔さは保たれているので、寝に帰るだけの私には十分でした。個人的にはまた利用しようと思いますが、リゾートホテルの快適さや雰囲気を求める方はがっかりすると思います。

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
夕方に入っていたメッセージを忘れられていて、夜寝ている時に電話で起こされ、部屋にメッセージを持ってこられ迷惑だった。

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋が広く、掃除もきちんとされてます。裸足で部屋を歩いていても足の裏が汚れないくらい綺麗です。 断水時期でしたが、規定の時間にはちゃんと水もお湯も出ました。 バルコニーがないので、洗濯物やダイビングの器材などが干せなかったのが残念です。あと冷蔵庫の効きがとても弱かったことくらい（これは部屋にもよるかと思いますが）。 スタッフさんの対応がとても素晴らしいです。皆さん笑顔でどんなことにも優しく対応して下さいます。 また近くにコンビニ？や飲食店等も色々あるので便利。料金等を考えると、普通に泊まる分には全然問題ないかと思います。