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Reviews of Jyoseikan

3.5 out of 5
Jyoseikan
2-5-34 Kamimachi, Kochi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 86 out of 134 reviews" "
Rating 8 - Good. 38 out of 134 reviews" "
Rating 6 - Okay. 6 out of 134 reviews" "
Rating 4 - Poor. 1 out of 134 reviews" "
Rating 2 - Terrible. 3 out of 134 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is everything a traveler is looking for from a truly friendly and courteous staff, a super clean room, excellent breakfast menu, and very fair price - thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member was sincerely friendly, conscientious, and professional.
Stayed 1 night in Mar 2024

10/10 Excellent

Tomofumi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A typical Japanese hotel. Very good service. We had a half board option, including breakfast and dinner. Breakfast is a buffet, combining Japanese, western food and local produce. Dinner is a typical Japanese Kaiseki meal. If you don't know Japanese food very well you may find it difficult, but if you know it, you can enjoy everything. If you like onsen style bathing (not natural onsen), you can enjoy at the top of the building. It also has a sauna and outside hot bath as well. I really enjoyed staying. It is a top quality hotel, with great food and real attention to detail.
Stayed 2 nights in Feb 2024

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Paul, New York

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

SUNJA

Stayed 2 nights in Sep 2023

10/10 Excellent

hua hung

Stayed 2 nights in May 2023

10/10 Excellent

Taylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire team was extremely accommodating, polite and attentive. They were patient and kind wuth us as we used a translation app to bridge our language barrier. The room was clean and well maintained. Our only wish was that the shikibuton were a little thicker and pillows a little softer.
Stayed 2 nights in Mar 2023

6/10 Okay

SAKI

Stayed 2 nights in Sep 2022

8/10 Good

Mayumi

Stayed 1 night in Jul 2022

8/10 Good

Teruaki

Stayed 1 night in Jun 2022

8/10 Good

SHINOBU

Stayed 1 night in May 2022

10/10 Excellent

TOMOYUKI

Stayed 1 night in Oct 2021

8/10 Good

Yoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お部屋も大浴場も綺麗に清掃されていて、気持ち良く過ごすことが出来ました。 お料理も美味しく、感染対策もしっかりされていましたし、スタッフの方々も感じが良かったです。 コロナ禍の為いろいろな場所が臨時休業中で、観光が出来ないのは残念でしたが、旅館は良かったです。
Stayed 1 night in Aug 2021

10/10 Excellent

KAYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
歴史ある建物だが、手入れが行き届き、居心地良く過ごせました。お料理も美味しく、お風呂もよかったです。また行きたいです。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

ren, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great traditional hotel
Our family of 4 stayed in a traditional tatami room with futons. It was a great experience. We enjoyed the public bath and the free massage chairs are a must every day! We had breakfast included which was good and made it easy in the mornings. Local tram stop just out the front and easy to get around. The only thing the hotel needs is the name in English out the front. We caught a taxi there from the station as we had luggage and was easier, so the taxi driver new where to go, but i think we may have missed it!

8/10 Good

Kai Chi

Liked: Cleanliness, property conditions & facilities, room comfort
Happy stay - will come back
Nice onsen, reasonable price.

2/10 Terrible

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Overpriced and not western-friendly
The room was incredibly overpriced for what it offered. I have stayed in many hotels & ryokans in Japan and even in the Kochi area, and all of them offered a much superior experience, with a larger room, better staff and meals for a lower price. My room was advertised as being for 4 people, but was tiny and located right outside the kitchen area on my floor--so I was often disturbed by loud dishes being banged outside my door, that were being prepped for delivery to other rooms.

10/10 Excellent

マユミ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tomonori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kiyoshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションが良かったです。 スタッフも応対が素晴らしかった。
Stayed 1 night in Mar 2024

10/10 Excellent

ヒロユキ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の接客台頭が非常に良い。高知城をじぶんの手でライトアップ出来る。景色が良い。
Stayed 1 night in Mar 2024

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Takayuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EV車の充電（200V）もスムーズにさせて頂き 翌日も安心して出発できました。
Stayed 1 night in Feb 2024

10/10 Excellent

KAORU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ta

Liked: Cleanliness, staff & service, property conditions & facilities
全般的に高級旅館で申し分なくまん
Stayed 1 night in Dec 2023

10/10 Excellent

ゆうじ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

あや

Stayed 1 night in Dec 2023

10/10 Excellent

るりこ

Stayed 1 night in Oct 2023

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
料理を美味しくいただきました。スタッフの皆さんも良かったです。
Stayed 1 night in Oct 2023

8/10 Good

チエ

Traveled with family
Liked: Cleanliness, staff & service
遅い時間に、お箸が欲しくてフロントに電話！すぐ届けけてくれて、とても助かりました。ジャグジーの露天風呂に癒やされました！車の移動もスムーズでした。よさこい祭りの日に宿泊、チェックアウトの朝、ホテル前で踊りも見れて良かったです！
Stayed 1 night in Aug 2023

8/10 Good

yoshimi

Liked: Cleanliness, staff & service
朝食バイキング時、高齢者向けの歩行器をお借りしたが 会場に段差があり危ない箇所がありました。ご配慮をお願いしたいです。
Stayed 1 night in Aug 2023

10/10 Excellent

MISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

hidenori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
妻の誕生日で利用しました。 中は綺麗で、落ち着いた雰囲気で、旅館の方も皆さん素晴らしい接客をしていただきました。 リノベーションした部屋もあるらしいので、次はその部屋も利用してみたいです。
Stayed 1 night in Jul 2023

10/10 Excellent

Ryuichi

Stayed 1 night in May 2023

10/10 Excellent

tatsuyuki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ゴールデンウイーク後に利用させて頂きましたが、スタッフ一同疲れの表情も見せず、最高の接客をされていました。 久しぶりに楽しい旅行が出来感謝しています。 有難うございました。
Stayed 1 night in May 2023

10/10 Excellent

Hiromi

Stayed 1 night in Apr 2023

10/10 Excellent

NARITSUKA

Stayed 1 night in Apr 2023

10/10 Excellent

tadasuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

hisami

Stayed 1 night in Mar 2023

10/10 Excellent

Kohta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よき！
Stayed 2 nights in Feb 2023

10/10 Excellent

tetsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯非常熱情，有特別派英文講解的服務，給予很多詳細資訊，飯店還提供借腳踏車服務。 剛好週邊算是高知熱鬧的地方，電車會在飯店門口停車。 房間可以遠眺高知城，衣櫃提供很多樣式的浴衣外衣，很喜歡。
Stayed 1 night in Jan 2023

8/10 Good

マサカズ

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
新人研修が不足していると感じた。接客態度が大切とおもいます。由緒ある城西館で働くことにプライドを持てるよう教育して下さい。
Stayed 1 night in Oct 2022

8/10 Good

Hidekazu

Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

ゆみ

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
思い出
高知の美味しい料理とゆったりと大浴場で疲れもとれ　お風呂上がりの柚子茶が 美味しかった　　従業員さんの優しい言葉遣いが嬉しかったです
Stayed 1 night in Mar 2022

8/10 Good

EIKO

Stayed 1 night in Mar 2022