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Reviews of Koh Ma Beach Resort

3.5 out of 5
Koh Ma Beach Resort
106/3 Moo.7, MaeHaad Beach, Ko Pha-ngan, Suratthani

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 61 reviews" "
Rating 8 - Good. 23 out of 61 reviews" "
Rating 6 - Okay. 5 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 3 out of 61 reviews" "

9.2/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Erik

Stayed 3 nights in Apr 2023

2/10 Terrible

Somay

Stayed 1 night in Feb 2023

8/10 Good

Jacqueline

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Lovely area, very comfortable and clean guest rooms. Staff could be more efficient and professional, some training is required.
Stayed 3 nights in Jan 2023

10/10 Excellent

Sukvinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Jan 2023

8/10 Good

Laura

Traveled with family and small children
Liked: Cleanliness, amenities
Unless you want to stay at the resort, there is not much to do around. The rooms are nice and spacious for families.

8/10 Good

Poppy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice location
Great location right on the beach, sunset view is amazing, room was really nice with super comfy beds and nice fresh linens and towels. Housekeeping was excellent. The downside of this hotel is the beach bar / pool area. The music is up so loud all day and just playing the same songs on repeat - can be heard even when snorkelling as it is so loud. The staff at the beach bar were not very polite and you must pay for umbrella and chairs even if you are a guest of the hotel which was disappointing compared to other hotels in the area.
Stayed 2 nights in Jun 2022

8/10 Good

michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was nice and my room was steps away from the beach. The front desk staff is great but the bar/waiter staff is horrible. The young man with the bun hair cut is the wrong person to be running a bar restaurant. Very rude and is toxic to the entire staff. If I owned a restaurant or bar on the beach where you pay a little more the he would not be the one I would would want representing my brand. The pool was like a sauna as well. With all this being said it os a great hotel. Nice rooms , cool air conditioning and safe. Great restaurants 10 mins away by scooter.
Stayed 5 nights in Apr 2022

10/10 Excellent

Cyndy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax and enjoy the beach
Stayed 9 nights in Feb 2022

2/10 Terrible

Banyong

Traveled with family and small children
Disliked: Cleanliness, staff & service
I found ATK test with positive result in sofabed:(
Stayed 2 nights in Feb 2022

10/10 Excellent

mattias

Stayed 1 night in Feb 2022

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good except the mattress
The place is great. It was during the confinement period so the hotel was empty. The pool is clean, the service at the restaurant was good. The cleaning ladies were efficient. The people at the front desk were very helpful. My only complain is about the mattress. It was too hard for me so I kept waking up. Some nights i even woke up up to 5 times. They offered help but they said they didn’t have other types of mattresses. This is the only reason I left the resort, otherwise I would have stayed one more week.
Stayed 3 nights in Apr 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2020

6/10 Okay

Petrus

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great beach location but terrible service
The hotel is perfectly located if you want to be away from the very busy parts of the island and want to enjoy the beach at Koh Ma. The rooms located on the beach is highly recommended. Unfortunately they still provide the service of a 3 and 3 star! Our transport they arranged was 40 minutes late and they show a very much no care attitude; No info in breakfast and no room service information. They actually inform you they provide free bottled water in your room; but no where do they state if you remove the bottle from your room they charge you 50 baht. And then they say to you yes the water is free but there is a cost to the bottle and it is ‘logic’ so they do not have to tell you. The hotel needs much better management!
Stayed 3 nights in Feb 2020

10/10 Excellent

Tomek, Polska

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel..przy samej plaży...nowoczesny...duży basen polecam
Stayed 3 nights in Jan 2020

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
+ Nice Beach, perfect for snorkeling, Location, Pool, Price - room quipment, stuff in restaurant
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is great most beautifull in ko phangan. The sunset amazing
Stayed 3 nights in Jan 2020

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New resort
The resort is located on a gorgeous beach. There are beautiful sunsets. The swimming pool is huge and very clean with lots of sun beds around the pool. You get a towel for the pool in your room each day. Check in was quick and efficient even though the hotel was very busy due to the Christmas and New Year period. We stayed in a garden view villa and it was beautiful. Huge room, huge bed, nice bathroom - all very clean. You only get one towel each in the bathroom - no hand towels. There was a lovely balcony to sit on outside the room. The resort was really quiet and peaceful considering how busy it was. Yes there are dogs on the beach but there are dogs everywhere on the island. The entrance to the hotel doesn’t look great from the outside and you arrive in a big car park but that really doesn’t matter once you get to your room and the swimming pool.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
We loved it so much here, we came back to stay another 4days, after traveling to other parts of the island as well as koh tao. Beach is wonderful, however careful of the rocks. You can see them when the water is clear, but not if it's murky. We stayed in a beach front bungalow 7031. It was off season, so we got an amazing price. Service in the restaurant is very slow, again off season. Food was very good and hot. Good peices too. We are definitely coming back !
Stayed 3 nights in Nov 2019
Response from Koh Ma Beach Resort on 2019/11/27
Hello Tracy, Thank you very much for your very kind review.. We are pleased to see you again next time.

10/10 Excellent

tracy

Stayed 1 night in Oct 2019

8/10 Good

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but few little things to make better
Nice renovate hotel right on the beach in a descent price... I will defiantly recommend it but few things to make it better : 1. The entrance is kind if a sandy road. 2. No hand towels at the room... 3.The chairs and shade at the beach cost money - which is weird for a beach resort! 4.The food is not great so we ate outside most of the meals.
Stayed 1 night in Oct 2019

2/10 Terrible

Benjamin

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Apr 2024

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities
Preis-Leistungsverhältnis passt. Wir waren 3 Tage im Anfang November dort. Da noch Nebensaison war, war es sehr ruhig und leer - was Fluch und Segen zugleich ist. Einige Restaurants/Bars in der Umgebung hatten geschlossen. Das Personal ist freundlich, die Lage des Resorts traumhaft - alles in allem empfehlenswert.
Stayed 4 nights in Oct 2023

6/10 Okay

Andreas

Stayed 4 nights in Sep 2023

4/10 Poor

Toshihisa

Traveled with pets
Disliked: Staff & service
スタッフの笑顔、挨拶が無い レストランでの支払いが部屋付けに出来ない 幹線道路からホテルまでの道路が舗装部分と未舗装で 悪路になっている。雨季はバイクだと危険 夜間、無意味に浜辺の灯りがついていて星空観察の邪魔
Stayed 1 night in May 2023

8/10 Good

Pertti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iso huone.Osittainen meri näköala.Kiva terassi ja siellä kuivaus teline.Huoneessa todella omaperäinen vessan ovi ratkaisu.Liukuovi toimi samalla tosi isona peilinä.Iso uima-allas melkein rannassa.Altaalla hyvin tilaa aurinko pedeille.Paljon vihreää.
Stayed 2 nights in Feb 2023

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

Werner

Liked: Property conditions & facilities, room comfort
Im großen Ganzen ok
Im gesamten Hotel lagen überall Plastikteile, z. B. Flaschen, Tüten, einzelne Schuhe usw. Die Zimmer wurden auch nicht gut geputzt. Freundlich war die junge Frau an der Rezeption, die auf unsere Wünsche eingegangen ist. Das Personal im Restaurant ist freundlich, aber bringt viel falsch. Ansonsten liegt das Hotel an einem super schönen Strand. Der hotelstrand war sauber und der Pool war auch sehr schön.
Stayed 11 nights in Jan 2023

8/10 Good

nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel recent’ très propre , les chambres sont spacieuses et confortables (double deluxe), literie parfaite. Personnel de service agréable souriant et efficace. L accueil à la réception est un peu froid… Attention pas de petit déjeuner inclus
Stayed 3 nights in Jan 2023

10/10 Excellent

Jean luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle situation belle plage belle chambre Parfait
Stayed 7 nights in Dec 2022

8/10 Good

Bengt

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Finns potential att bli riktigt bra.
Ett mycket fint hotell med fantastisk omgivning. Dock saknades den rätta känslan på hotellet. Renoveringar, byggmaterial och skräp överallt. Ett stort plus till restaurangen Big-O i närheten av hotellet, fantastiskt mat och överlägsen service.
Stayed 4 nights in Nov 2022

6/10 Okay

Brice

Stayed 4 nights in Aug 2022

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil hasardeux
J'ai réservé la navette du port à l'hôtel 2 jours avant notre séjour par WhatsApp, à notre arrivée pas de navette, elle est arrivée 3/4 d'heures plus tard... arrivée à l'hôtel on nous donne une chambre dans le bâtiment de la réception où sont les chambres standard avec vue montagne alors-que j'avais réservé une chambre"de luxe" vue jardin, si je n'avais pas connu cet hôtel, cela passait, mais c'était notre troisième séjour....a part cela l'hôtel est toujours super bien placé,le personnel du restaurant très agréable et très serviable
Stayed 4 nights in Mar 2022

10/10 Excellent

Hannelore

Stayed 1 night in Mar 2022

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koh ma
Todo muy bien y bello el lugar
Stayed 3 nights in Feb 2022

8/10 Good

BANTREIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour très agréable
seul petit problème, la réception n'avait pas tenu compte de la modification de ma réservation faite sur le site hotel.com sinon très bel hôtel, personnel très aimaible
Stayed 14 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Die Villen direkt am Strand sind super. Man kann von der Terrasse direkt ins Meer. Tolle Aussicht.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superbe hôtel très bien placé , il ne manque q'un séchoir sur la terrasse pour faire sécher maillots de bain et serviettes
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Вилла с видом на пляж
Лучшее место в северной части острова ! Еда,обслуживание,комфорт на приличном уровне!
Stayed 13 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Der Strand und die Deluxe Zimmer sind sehr schön. Das Personal und der Service sind mehr als mangelhaft. Man fühlt sich abgezockt und nicht als Gast eines Hotels behandelt. Wer ein paar ruhige Tage am Strand verbringen möchte, ohne Einbezug des Hotels (weder Essen noch sonst. Services) kann hier zu einem günstigen Preis eine gute Zeit haben.
Stayed 4 nights in Jan 2020

10/10 Excellent

andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
хороший отель
Stayed 7 nights in Jan 2020

10/10 Excellent

pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort pé na areia
Resort incrível pé na areia, vista magnífica para o mar, casa toda rústica em madeira como muito confortável, ar condicionado ótimo. Voltaremos com certeza super recomendo.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes günstiges Hotel. War alles sauber und gut. Die Zimmer sind sehr ringhörig. Es wird auch sehr warm in den Zimmern. Klimaanlage jedoch vorhanden.
Stayed 3 nights in Jan 2020

10/10 Excellent

sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

6/10 Okay

Lorenz, München

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unser Zimmer direkt am Strand war sehr schoen. Das Personal war recht unfreundlich und hinsichtlich der Kosten fuer den Transfer zum Hauptort waren die preise mal so und mal anders. Hierdurch fuehlten wir uns teilweise uebers ohr gehauen. Die Bungalows sind enorm hellhoerig.
Stayed 10 nights in Jan 2020