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Compass Property Solutions

5.0 star property
Relaxation and adventure await at this golf-adjacent retreat with aromatherapy, tennis, and poolside lounging on 27 lush green holes.

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Compass Property Solutions, next to a golf course, offers activity and relaxation. Guests can book massages, play tennis, or explore trails. Rooms feature high-speed WiFi, and the outdoor pool and garden are perfect for unwinding.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
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About this property

Compass Property Solutions

  • Luxury hotel adjacent to a golf course, remodeled in 2019
  • Take advantage of a terrace, a garden, and laundry facilities at Compass Property Solutions. Indulge in a body treatment, a body scrub, and aromatherapy at Pezula Hotel, the onsite spa. Enjoy the gym, as well as activities like hiking/biking. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a hot tub.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Tennis courts, a roundtrip airport shuttle (surcharge), and access to a nearby indoor pool
    • Express check-out, express check-in, and massage treatment rooms
  • Room features
  • All guestrooms at Compass Property Solutions boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Designer toiletries, showers, and hair dryers
    • 39-inch flat-screen TVs with premium channels
    • Coffee/tea makers, heating, and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in fee: ZAR 350 for check-in between 5:30 PM and 10:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: ZAR 350
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: ZAR 5000 per stay
  • Cleaning fee: ZAR 950 per accommodation, per stay
  • Seasonally adjusted heating fee: ZAR 250 per accommodation, per stay
  • A damage deposit of ZAR 5000 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ZAR 750 per vehicle (one way)
  • Late check-in fee: ZAR 350 for check-in between 5:30 PM and 10:00 PM
  • Late check-out fee: ZAR 350 (subject to availability)
  • Housekeeping is available for an additional fee
  • Hot tub fee: ZAR 300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Property Registration Number 2018/237448/07

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Does Compass Property Solutions have a pool?

Yes, this property has an outdoor pool.

Is Compass Property Solutions pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Compass Property Solutions?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. Late check-in is available from 5:30 PM– 10:00 PM for a fee of ZAR 350.

What time is check-out at Compass Property Solutions?

Check-out is at 10:00 AM. Late check-out is available for ZAR 350 (subject to availability).

Does Compass Property Solutions provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ZAR 750 per vehicle applies.

Where is Compass Property Solutions located?

Situated in Knysna, this luxury hotel is steps from Cape Floral Region Protected Areas, and within 3 mi (5 km) of Fisherman's Path Sparrebosch Trail and Knysna Golf Club. Knysna Lagoon is 2.9 mi (4.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.0

Cleanliness

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

4/10 Poor

Sisanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022