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Protea Hotel by Marriott Knysna Quays

3.5 star property
Travelers tee off at an 18-hole golf course with stunning natural views, then cool down at a serene swimming pool perfect for afternoon relaxation

Choose dates to view prices

Protea Hotel by Marriott Knysna Quays offers a peaceful escape in Knysna Central. Start your day with breakfast on the poolside patio, then lounge under umbrellas by the outdoor pool. Enjoy free in-room WiFi, easy access to an 18-hole golf course, and rooms with garden views.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
The current price is NT$3,343
NT$3,883 total
includes taxes & fees
Apr 15 - Apr 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View | Lake view

Family Room, 2 Double Beds, Lagoon View

9.2 out of 10
Wonderful
(11 reviews)
  • Lagoon view
  • 207 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View | In-room safe, desk, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Lagoon View

  • Garden view
  • 207 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Lagoon View (Poolside)

Room, 1 King Bed, Balcony, Lagoon View (Poolside) | Pool | Outdoor pool, pool umbrellas, sun loungers

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Room, 2 Twin Beds, City View | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located near a boardwalk/promenade, Protea Hotel by Marriott Knysna Quays is in Knysna Central, a neighborhood in Knysna. Knysna Quays and Featherbed Boat Cruises are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Knysna Waterfront and Friday Market. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and horse riding. Visit our Knysna travel guide
Map
Waterfront Drive, Knysna, Western Cape, 6570

What's nearby

  • Knysna Lagoon featuring general coastal views, boating and a beach
    Knysna Lagoon
    2 min walk - 0.2 km
  • Sunset at the waterfront in Knysna. The waterfront area is one of the best places to eat in Knysna, and our two favorite restaurants are Caffe Mario (Italian) and 34 South (little bit of everything and also great oysters!).
    Knysna Waterfront
    5 min walk - 0.4 km
  • Knysna Quays
    Knysna Quays
    5 min walk - 0.4 km
  • Pezula Championship Course
    3 min walk - 0.3 km
  • Featherbed Boat Cruises
    10 min walk - 0.8 km

Getting around

  • George (GRJ)
    65 min drive

Restaurants

  • Salt & Petal
    1 min walk
  • Seattle Coffee Company
    8 min walk
  • Chatters
    6 min walk
  • The Drydock Food Co
    8 min walk
  • 34 South
    7 min walk

About this property

Protea Hotel by Marriott Knysna Quays

Hotel located in Knysna Central
At Protea Hotel by Marriott Knysna Quays, you can look forward to free English breakfast, a free grocery shopping service, and a terrace. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a garden.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A water dispenser, barbecue grills, and a porter/bellhop
  • Meeting rooms, smoke-free premises, and a TV in the lobby
Room features
All 123 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hair dryers and soap
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, mini fridges, and free infant beds

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NT$5,046 total
includes taxes & fees
Apr 8 - Apr 9
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (ZAR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 17 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: ZAR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

Does Protea Hotel by Marriott Knysna Quays have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Protea Hotel by Marriott Knysna Quays?

As of 2026/3/26, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Knysna Quays on 2026/4/15 start from NT$3,343, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel by Marriott Knysna Quays pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for ZAR 30 per day.

What time is check-in at Protea Hotel by Marriott Knysna Quays?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Protea Hotel by Marriott Knysna Quays?

Check-out is at 11:00 AM.

Does Protea Hotel by Marriott Knysna Quays provide a shuttle to the airport?

Yes, there's an airport shuttle. A one-way fee applies.

Where is Protea Hotel by Marriott Knysna Quays located?

Located in Knysna Central, this hotel is within a 10-minute walk of Knysna Lagoon, Knysna Quays, and Knysna Waterfront. Cape Floral Region Protected Areas and Featherbed Boat Cruises are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Protea Hotel by Marriott Knysna Quays Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 162 out of 358 reviews
Rating 8 - Good. 135 out of 358 reviews
Rating 6 - Okay. 45 out of 358 reviews
Rating 4 - Poor. 12 out of 358 reviews
Rating 2 - Terrible. 4 out of 358 reviews

Reviews

Verified

10/10 Excellent

Florian

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer war sehr sauber, Personal sehr zuvorkommend, Frühstück war sehr gut.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly check in, pool area was lovely, apart from both lifts being out of order cannot fault this property and would recommend
Stayed 4 nights in Dec 2025
Verified

8/10 Good

MUKHTAR AHMED

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Manfred

Liked: Cleanliness, staff & service, amenities
das Zimmer war sehr schön und die Lage des Hotel war optimal.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

NATHALIE

Liked: Cleanliness, staff & service, amenities
Très bel hôtel et superbe vue sur la lagune et les bateaux. Endroit charmant tout en étant animé proche de tous services. Petit déjeuner complet et délicieux. Personnel accueillant et sympathique. Piscine chauffée tout à fait agréable !!!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Grant

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
1) No hot water for 2 days , had to inform staff 4 times before I was moved to another room 2) Battery of aircon dis not work , surely this is standard in checking a room before handing it over to a customer 3) Curtain rail did not work and had to be fixed 4) Matress was terrible you either rolled off to one side of the bed or to the other side
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima Localização!

Otima localização, bom café da manhā !
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located and clean, room were lacking some maintenance.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

MARCOS F

Liked: Staff & service

Não valeu a pena.

Estávamos em família e fechamos 2 quartos com vista para o lago em uma viagem de 20 dias pela África do Sul. Meu quarto tinha um problema na jalena que não fechava totalmente em um frio lascado...por isso o quarto ficava sempre frio. No quarto do meu filho uma barata apareceu. No segundo dia a água ficou marrom. Disseram que era um problema na cidade. Em resumo: fechei para ficar 3 noites e na segunda noite fizemos check out e fomos embora. Não voltaria e não recomendo. Uma pena. Ficamos do Protea de Johanesburgo e foi uma ótima experiência.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Sarah

Liked: Cleanliness, room comfort

Well positioned hotel

The positioning of this hotel is great; it’s right by the Waterfront. Parking is available at an additional charge. The reception staff were extremely friendly and welcoming, the room required a little maintenance – silly things like the fridge door screeched on opening, and the aircon remote wasn’t working but the shower was awesome. I don’t like a combined bodywash/conditioning shampoo which was provided, but that is a personal quirk. The Wi-Fi password (which didn’t require a separate password, linked to your room, once you had logged in), was hidden on a blue slip of paper in the keycard holder, not sure why as it was on the board, right by reception! Breakfast on Sunday was a disaster, the hotel was full (it was the oyster festival) and there weren’t enough tables, or when you found a table, it hadn’t had the cutlery replaced, coffee took for-ever to arrive (in a cup with no teaspoon….). The next day the hotel was a lot quieter, but service at breakfast was no better! The food, however, was standard breakfast food, enough variety to keep me happy (and I love breakfast!)
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Naiara

Liked: Cleanliness, staff & service
Razoável
Stayed 1 night in Jun 2025
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado no píer da cidade, próximo à boas opções de comércio e restaurantes. Recepção muito atenciosa, fácil estacionamento, apartamento confortável, cama e banho muito bons. Café da manhã diversificado e saboroso. Atendimento sempre profissional e atencioso por todos que trabalham no hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Luani Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amamos!!!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom custo beneficio, ótima localização!

Localização ótima, bem do lado do pier com lojinhas e restaurantes. O hotel no geral é super bom, quartos um pouco mais antigos, mas tamanho ótimo e banheiro muito bom também. A localização dele foi o ponto forte. Knysna é uma cidade muito fofa e acolhedora, vale a pena passar por lá para conhecer.
Stayed 1 night in Mar 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
We stayed for two nights in a room with a view over the harbour. The room felt a bit dated and the walls quite thin (so much so we got a call from reception asking us to turn our tv volume down as next door found it too loud - this was before 10pm). Reasonable breakfast options. We ate dinner at two local restaurants, as the hotel restaurant is only for breakfast, but getting a table could be a challenge on busy days.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, 5 big stars. Everything was perfect we couldn’t have asked for anything more, lovely friendly staff. Lovely restaurants nearby, safe to walk to. Excellent, thank you.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

return visit

nice return visit--well worth it--staff very good
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Donald

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Gine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For staying in Knysna it is a perfect location: we had a room with a view over the lagoon, they offer breakfast, parking (which will cost 30ZAR extra per day). The staff was super friendly and helpful. you have a nice pool area. And you are right at the waterfront which is beautiful to walk around - or you can go for dining, boat tours.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideale Lage

Das Hotel ist ideal an der Waterfront gelegen mit vielen Einkaufsmöglichkeiten und Restaurants in unmittelbarer Nähe
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Convenient location.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, very clean

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Torbjørn

Liked: Cleanliness, staff & service, property conditions & facilities

Flott hotel, sentrumsnært

Veldig fint opphold, rent rom, veldig hyggelig ansatte over alt på hotellet. God sikkerhet, nær waterfront i Knysna (2-3 minutter å gå) med mange gode resturanter. Trygg parkering på hotellets eiendom.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Paul

Liked: Staff & service, amenities, property conditions & facilities
Ww
Stayed 1 night in Nov 2024