游泳池

美洲最優價值套房飯店 - 克拉馬斯瀑布的評分

2 out of 5

評論

7.4

不錯哦

10 分,有夠讚;735 則評論中有 166 則" "
8 分,不錯哦;735 則評論中有 294 則" "
6 分,一般般;735 則評論中有 155 則" "
4 分,不太好;735 則評論中有 85 則" "
2 分,很糟糕;735 則評論中有 35 則" "

8.2/10

整潔度

7.8/10

員工素質

6.4/10

設施服務

7.2/10

住宿環境和硬體

6.8/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good location
This is the best place to stay if you go to the Crater Lake. Only 45mins drive and you can reach the lake. But cheaper than to stay in the lodge and have many good restaurants.

6/10 一般般

Hon Sun

4/10 不太好

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Sheng,Plano

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Have not spent the night yet, but appears to be clean, convenient, quiet and comfortable, staff is friendly. What else could you ask more for a motel? - Follow-up review, the facet drain rod came off and couldn't control the drain because of that. Anyway, I should have talked to them about it.
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Kimberly

寵物同遊, 商務旅客, 團體旅遊
No continental breakfast, or coffee at all. Although it was advertised there would be. Pet fee is ridiculous, had three dogs for a dog show in Klamath Falls pet fee was $25 per dog per night. The pet fee ended up being $75 per night which was more or almost as much as the motel rental itself. When I canceled the reservation for the other four days they still charge my card or the very next day what night is that motel cost me $356.
於 2024 年 5 月住了 4 晚
General Manager 於 2024年5月17日回覆
Dear Kimberly,We're sorry to hear about any disappointment in our pet fee during your visit. Our team always strives to be as transparent as possible regarding this matter by listing it online for our guest's convenience before booking. Your feedback is gratefully received and will be kept in mind for the future. Despite this, we hope you will consider coming back to join us again soon; we're confident that we can change your perceptions.

8/10 不錯哦

Qi

喜歡:整潔度和員工素質
The Good: very nice owners/reception/housekeeper. Good wifi. Quiet despite being right by US 97 (although you do hear the trucks and sometimes feel the vibration). Very clean. Reasonable price. Perfect location (away from the busy downtown yet so easy to get to everywhere). The Bad: poor insulation (the heater has to come on frequently), gaps both above and below the blackout curtain (so the room is not truly dark even with all lights off). Only a sheet and a flimsy bedspread (although I did get a blanket after I requested one). I wish there were electrical outlets by the bed. Extremely thin (almost no loft) pillows. Beddings smelled of strong detergent fragrance. Despite all the issues mentioned, I think this is very good for the money and one of the best budget motels I have stayed at. If all you need is a clean and quiet room with good wifi in a safe and convenient area without the extraneous stuff you may never use, like breakfast and fitness room, this is the spot!
於 2024 年 5 月住了 2 晚

4/10 不太好

Susan

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
there was no contintal breakfast..got back the second day and our keys din not work ...they didn't clean the room.....no new towels didn't empty the trash
於 2024 年 4 月住了 2 晚
Guest Relations 於 2024年5月7日回覆
Dear Susan,It appears that your recent visit did not meet all of your expectations. We apologize if our housekeeping policy did not suit your needs, and please know that any additional amenities or service to your room can be requested at our front desk. Nonetheless, we hope you rested well, and we hope to show you a more seamless experience in the future. Come back soon.

4/10 不太好

Royce

親子旅遊
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
Advertised free breakfast, not provided. Room was in the 30’s when we entered it……. Not a great location either.
於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年4月4日回覆
Dear Royce,Thank you so much for the feedback. We're sorry to hear about any disappointment regarding our accommodations and amenities during your visit. Our team is dedicated to making improvements for the future, so we'll be sure to discuss your comments internally and make changes where necessary. Please consider giving us another chance soon; we're confident that we can impress you.

6/10 一般般

Lisa

情侶出遊
喜歡:整潔度和員工素質
If you want a place to lay your head that is very affordable, please come here. It was cleanall appliances worked and there was hot running water. Nothing fancy but very affordable and clean.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Susan

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Quiet and made for older adults like myself with modiste pricing.
於 2024 年 1 月住了 7 晚

10/10 有夠讚

Nina

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

4/10 不太好

真實旅客

家庭旅遊
喜歡:整潔度
NOT a best value at all
Certainly NOT the best value at all. No breakfast, no laundry, no pool, no nothing. Not even your own coffee or tea. For a few dollars less, you can stay anywhere else and have all of them above at a number of locations.
於 2024 年 1 月住了 1 晚
Guest Relations 於 2024年1月14日回覆
Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and improve in the areas that matter most to you, especially regarding our value and amenities. We wish you well and hope you'll consider giving us another try someday.

2/10 很糟糕

Stephen

寵物同遊
不喜歡:整潔度、員工素質和住宿環境和硬體
They said $25 for a cat on the phone and charged $35 when i arrived
於 2023 年 12 月住了 1 晚
Guest Relations 於 2024年1月12日回覆
Dear Stephen,Please accept our apologies for the miscommunication regarding our pet fee. We understand your frustration and will speak with our team to ensure a similar situation doesn't occur again. Thank you for allowing us to host you, and we hope your future travels are pleasant.

8/10 不錯哦

Luyam

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They’re really good for the price. Very quiet and they had hair caps for showering which I like
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Heather

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
We really like this place. It is older and the rooms are dated, BUT, it’s always comfortable, clean and the employees are attentive.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Colleen

喜歡:整潔度、員工素質和住宿環境和硬體
Friendly and very clean
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Carlos

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體

8/10 不錯哦

Chris

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
You get what you pay for, but honestly it's not bad at all.
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Juan

喜歡:整潔度
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Hugo

團體旅遊
喜歡:員工素質
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Hernandez

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean..friendly staff
於 2023 年 12 月住了 1 晚

10/10 有夠讚

DAVE

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay!
One of the lowest price in town. My room was very clean and quiet, well equipped with what you need. Above all it wasn't dated needing repairs or remodeling. Minimal truck noise for being close to highway and truck stop, didn't bother me at all. Pilot truck stop next door was convenient for gassing up, morning coffee and grab n go breakfast food. Tv had good selection of channels (others I've stayed at didn't). Will be booking at this one in the future when I go through Klamath Falls. In the past was staying at more spendy places that really didn't offer anything more to justify the cost
於 2023 年 11 月住了 1 晚

2/10 很糟糕

chelsie

不喜歡:整潔度、員工素質和住宿環境和硬體
Not pet friendly. No breakfast (or coffee). It’s next to a truck stop, you’re better off sleeping in your car and saving the money.
於 2023 年 11 月住了 1 晚
Guest Relations 於 2023年12月8日回覆
Dear Chelsie,It is regrettable that you did not enjoy your visit. We apologize for any way in which we failed to meet your needs, and we will use your feedback to improve the guest experience. As your travels continue, we wish you well.

6/10 一般般

Marisa

不喜歡:設施服務
Very average motel. When I booked, hotel site showed sold out and sites like Expedia showed limited availability but there were only two other guests there the night I stayed. There is no breakfast, not even coffee. It was lightly snowing and the only thing on the bed was a thin bedspread and a sheet. The cable was out. The tub was very slippery. The office smelled of food. There was a marajuna dispensary to one side of the motel.
於 2023 年 11 月住了 1 晚

4/10 不太好

Dustin

情侶出遊
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
Broken TV, bedlamp without lightbulb, toilet wouldnt flush, sink had anemic level flow.
於 2023 年 11 月住了 1 晚
Guest Relations 於 2023年11月17日回覆
Dear Dustin,We're sorry to hear about any disappointment in our amenities during your visit. Our team is dedicated to making improvements, so we'll be sure to have our maintenance team look into your comments further. Thank you, and we hope you will give us another chance soon.

8/10 不錯哦

Amber

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is right off the highway, so it was easy to find. Area was clean and well kept. The inside of the room is a little outdated, but still very clean. The shower had very good pressure, so much so it sprayed into the floor even with the shower curtain inside the tub. Beds and pillows were soft and comfortable. We would definitely stay again and recommend.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Angela

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

6/10 一般般

Lydia

不喜歡:住宿環境和硬體
於 2023 年 10 月住了 1 晚

4/10 不太好

Lori

不喜歡:整潔度、員工素質和住宿環境和硬體
Not so good
The clerk barely knew how to work the computer. Room had cracks in the wallsand paint missing
於 2023 年 10 月住了 1 晚
Guest Relations 於 2023年10月28日回覆
Dear Lori,Thank you for taking the time to share your thoughts with us. We are disappointed that we were unable to meet all of your expectations. We will be sure to share your review with our team as feedback for improvement. Please book another stay with us in the future so we can show you a much better experience.

8/10 不錯哦

Amy

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Basic and clean
We were staying overnight for a softball game and got the room last minute. Front office gal was great! Room and hotel is dated but very clean. No frills just basic but we slept great.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Robert H.

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Keith

團體旅遊
喜歡:員工素質和住宿環境和硬體
Very clean, old property but b room redone in nice tile, beds In decent condition nice table nook with fridge and micro. This is a great value clean and comfortable. No permanent or long term residence I will definitely stay again if in the area.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Lyle

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Exactly as a economy place should be
For a economy place exactly as needed and expected. Clean, safe, maintained, well run and good price
於 2023 年 10 月住了 1 晚

4/10 不太好

真實旅客

商務旅客
喜歡:員工素質
不喜歡:住宿環境和硬體
Best does not mean good.
Sink faucet is a trickle, ran water for 10 minutes before it got up to temperature. Sink leaked at valve, I tried closing but it did not help, leak continued. It's an older hotel, needs some upgrading and soon a roof!!
於 2023 年 10 月住了 3 晚
Guest Relations 於 2023年10月24日回覆
Thank you for taking the time to share your thoughts after a recent stay with us. We are disheartened that we were unable to meet all of your expectations. However, we hope that you were able to reach out to our front desk for assistance with your concerns. We will be sure to share your feedback with our team for immediate improvement. Please consider visiting us in the future so we can show you a much better experience.

6/10 一般般

TERRENCE

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務
No coffee available, either at the desk or in the room. No breakfast option. Parking area is poorly designed. Staff was cheerful and friendly!
於 2023 年 10 月住了 1 晚

4/10 不太好

James

情侶出遊, 寵物同遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Very old and outdated. Toilet seat coming off. Pets are allowed but their grass says no pets. On a highway??
於 2023 年 10 月住了 1 晚
Guest Relations 於 2023年10月18日回覆
Dear James,We appreciate you reaching out to share your feedback. It is disappointing to see that the condition of our property and some aspects of your stay fell short of meeting your expectations. Your concerns will be addressed right away. It is our hope that you will come back to see how we have improved. Until then, safe travels.

4/10 不太好

Tabatha

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Blood on wall, sheets had hair in them
於 2023 年 10 月住了 1 晚
Guest Relations 於 2023年10月18日回覆
Dear Tabatha,Your concerns have been heard, and we will be sure to work closely with our housekeeping team to ensure our high standards for cleanliness are upheld when preparing rooms. It was a pleasure to have you as our guest, and we apologize that this was your impression. The next time you are in Klamath Falls, we would be grateful for another opportunity to show you a better stay we know we can provide.

8/10 不錯哦

michele

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service from front desk. Unfortunately, I had reserved my room for the wrong day. Thank goodness the lady at the front desk was able to switch my days and had a room available.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Suzanne

團體旅遊
不喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Jerry

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay was fine. BUT….there is NO coffee in the rooms or at the front office & there is NO continental breakfast! This is the ONLY reason I choose hotels….free breakfast & COFFEE!
於 2023 年 10 月住了 1 晚

6/10 一般般

william

團體旅遊
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
Dated building. No coffee or breakfast as promised in listing.
於 2023 年 10 月住了 1 晚

6/10 一般般

真實旅客

不喜歡:住宿環境和硬體
The place is old and very tired.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Joseph

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable.
The hotel was fine for a single male with no real needs. Other for a hot shower and a place to settle after work. Only recommendation I have for the hotel is to change from shower heads to shower wands.
於 2023 年 9 月住了 2 晚

8/10 不錯哦

William,Riverton

喜歡:整潔度和員工素質
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Rudy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

4/10 不太好

larry

於 2023 年 9 月住了 1 晚

8/10 不錯哦

David

喜歡:整潔度和員工素質
Very good value for $.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Bradshaw

寵物同遊, 商務旅客, 親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When I booked this room, I intended to get a place somewhere close to the hospital. Where it is safe, dog friendly, breakfast included, washer and dryer available, and has a pool. Instead, we arrived to a horribly Kept hotel near a truck stop with lot lizzards. The pool wasnt open, even though it is summer and drout free, and Then I asked what time breakfas I was informed they no longer serve breakfast. So we looked for a vending machine and sure enough not even a vending machine. Nor a washer and dryer as advertised. The property was supposed to be pet friendly and the only patch of grass within a mile is directly in front of the hotel where a big sign is planted in the middle of it, saying keep pets off grass. there was nothing pet friendly about this place. it was falsely advertised and they have none of the amenities they advertise online. Dont rent here.. keep looking
於 2023 年 9 月住了 2 晚
Guest Relations 於 2023年9月16日回覆
Dear Bradshaw,We apologize that your stay with us fell short of your expectations, as we want all our guests to have a perfect experience. Your feedback is essential and will help us to improve areas of our hotel that matter most to our valued guests. Thank you for taking the time to write your review, and we hope you have safe travels.

4/10 不太好

Ailin

不喜歡:整潔度、員工素質和住宿環境和硬體
The room looks like a scene out of David Lynch movie.
於 2023 年 9 月住了 1 晚
Guest Relations 於 2023年9月8日回覆
Dear Ailin,Thank you for taking the time to share your thoughts with us. Our team makes sure to provide our guests with the highest quality standards of stay. Please feel free to share suggestions on how we could have improved your stay. We hope to welcome you back so we can show you a five-star experience.

10/10 有夠讚

Mark

於 2023 年 8 月住了 1 晚