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小鷹市奧特班克斯智選假日飯店 - IHG 旗下飯店的評分

2.5 out of 5
小鷹市奧特班克斯智選假日飯店 - IHG 旗下飯店
3915 N Croatan Hwy, Kitty Hawk, NC

評論

7.2

不錯哦

10 分，有夠讚；1000 則評論中有 232 則" "
8 分，不錯哦；1000 則評論中有 352 則" "
6 分，一般般；1000 則評論中有 195 則" "
4 分，不太好；1000 則評論中有 128 則" "
2 分，很糟糕；1000 則評論中有 93 則" "

7.2/10

整潔度

8.0/10

員工素質

6.2/10

設施服務

6.6/10

住宿環境和硬體

6.8/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Anita，Show Low

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great breakfast!
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Martha S

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff, amenities. Wonderful Mothers Day experience.
於 2024 年 5 月住了 1 晚
Mandy P 於 2024年5月13日回覆
Martha! We are so very happy to have given you a great experience to celebrate Mother's Day! Please come back and see us soon!

10/10 有夠讚

Amy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and quiet. The staff was very polite and accomodating. Would definitely stay again.
於 2024 年 5 月住了 2 晚
Dorothy A. 於 2024年5月12日回覆
"Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our hotel exceptionally clean. Maintaining a high standard of cleanliness is priority one for us, and it's always rewarding to know at our efforts are appreciated by our guests. We look forward to welcoming you back on your next visit!"

10/10 有夠讚

Diane，Alexandria

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Mandy P 於 2024年5月8日回覆
Thank you Diane! We hope to see you again soon!

10/10 有夠讚

Laura，Shrewsbury

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nicely updated and appointed. Great room, modern and well decorated and with nice personal hygiene products. Wonderful breakfast and nicely decorated common areas. would definitely stay again!
於 2024 年 4 月住了 2 晚
Dorothy A. 於 2024年4月25日回覆
"Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you enjoyed your stay with us. Providing exceptional service and ensuring our guests have a memorable experience is always our top priority. We look forward to welcoming you back again soon!"

10/10 有夠讚

Olivia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the area
於 2024 年 4 月住了 1 晚
Mandy P 於 2024年4月15日回覆
Well we hope you come back to visit again soon Olivia!

10/10 有夠讚

Deborah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Mandy P 於 2024年4月15日回覆
Thank you Deborah! We hope to see you again!

8/10 不錯哦

Peter

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
How close it was to the beach.
於 2024 年 3 月住了 1 晚
Dorothy A. 於 2024年4月2日回覆
Thank you Peter, we appreciate your business and your kind review.

10/10 有夠讚

Larry

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice locations very clean
於 2024 年 2 月住了 2 晚
Mandy P 於 2024年2月27日回覆
Thanks Larry! We hope to see you again on your next visit to the Outer Banks!

10/10 有夠讚

Marquita

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean,quiet and peaceful. Will stay again.
於 2024 年 2 月住了 1 晚
Mandy P 於 2024年2月5日回覆
Thank you Marquita! We look forward to seeing you on your next visit to the Outer Banks,

6/10 一般般

Stephen

情侶出遊
They cleaned the room. Didn’t make the bed. Difficult to manage room temperature. Remodeled but left the old dirty bathroom. Wasn’t worth the money. The breakfast was adequate.
於 2024 年 2 月住了 2 晚
Mandy P 於 2024年2月5日回覆
Hi Stephen, I apologize that you did not enjoy your stay with us more. We hope to have the opportunity to host you again.

10/10 有夠讚

James

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely fantastic room. Clean and well appointed. Breakfast in the morn I ng. All for a low price. I will be back.
於 2023 年 12 月住了 1 晚
Dorothy A. 於 2023年12月20日回覆
We're so glad you enjoyed your stay James! Please keep us in mind for all your travel needs.

8/10 不錯哦

JESSICA

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
於 2023 年 12 月住了 1 晚
Dorothy A. 於 2023年12月20日回覆
Thank you Jessica! Come see us again soon!!

4/10 不太好

Connor

團體旅遊
不喜歡：員工素質
No privacy
Stay was fine but check was 11am and housekeeping knocked on the door, didn’t wait for an answer and just walked in. Bad form especially since I was getting dressed
於 2023 年 11 月住了 1 晚
Mandy P 於 2023年11月22日回覆
So sorry Connor, we will address this with our housekeeping staff.

10/10 有夠讚

Tim

情侶出遊, 家庭旅遊
喜歡：設施服務
Nice, clean property
於 2023 年 11 月住了 1 晚
Dorothy A. 於 2023年11月15日回覆
Thank you Tim, we're glad you enjoyed your stay. Please keep us in mind for all your future travel needs!

10/10 有夠讚

Christina

喜歡：整潔度、員工素質和住宿環境和硬體
Wir blieben 2 Nächte im Holiday Inn Express. Sehr netter Empfang. Zimmer waren renoviert und sauber, allerdings etwas hellhörig. Frühstück war gut.
於 2023 年 10 月住了 2 晚
Kei 於 2023年11月2日回覆
Thank you for the review, we are happy to hear you enjoyed your stay. Please make sure to come back!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Dorothy A. 於 2023年10月16日回覆
Thank you so much for your kind review. We really appreciate it!!

10/10 有夠讚

Ruth

喜歡：整潔度、員工素質和住宿環境和硬體
Very clean. Early check in. Very friendly and helpful. Comfy beds. The elevator was oddly all the way at the end of the 2nd floor hallway, and we were at the opposite end. Long walk for senior citizens.
於 2023 年 10 月住了 1 晚
Dorothy A. 於 2023年10月16日回覆
Thank you for your kind words Ruth. We appreciate you and look forward to seeing you on your next visit to the Outer Banks!

6/10 一般般

Lawrence

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
TV issues - had to move rooms so TV would work Housekeeping service didn't clean room on third day Shower water was not hot, barely warm on two days We have stayed in Holiday Inn Express facilities many times but were a little disappointed with some things in this one.
於 2023 年 10 月住了 5 晚
Mandy P 於 2023年10月14日回覆
We apologize. Spectrum is having issues from NC to Tennesse, we are sorry this interrupted your stay.

10/10 有夠讚

Cynthia

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The breakfast was delicious and the staff were very helpful and pleasant.
於 2023 年 10 月住了 1 晚
Dorothy A. 於 2023年10月8日回覆
Good Morning Cynthia and thank you for taking the time to post this review. We're glad you enjoyed your stay. Please come see us whenever you're in town!

10/10 有夠讚

pam

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pamcat
Wonderful location
於 2023 年 9 月住了 3 晚
Dorothy A. 於 2023年10月6日回覆
Thank you Pam, we're so happy you were pleased with your stay and hope to see you again soon!!

6/10 一般般

William

於 2023 年 9 月住了 1 晚
Mandy P 於 2023年10月20日回覆
Thanks for the feedback.

10/10 有夠讚

Crystal

於 2023 年 9 月住了 1 晚
Mandy P 於 2023年10月14日回覆
Thanks for the great review!

10/10 有夠讚

Cathy，Ormond Beach

喜歡：整潔度、員工素質和住宿環境和硬體
Nice clean place to stay. 👍
於 2023 年 9 月住了 2 晚
Mandy P 於 2023年9月22日回覆
Thank you Cathy! We hope to see you again soon!

10/10 有夠讚

Kim

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to the beach, walking distance. Close to Wright Brothers Memorial. Nicely renovated hotel. Good hot breakfast. Friendly staff.
於 2023 年 9 月住了 3 晚
Mandy P 於 2023年9月21日回覆
Thank you Kim! We hope to be your hotel of choice every time you visit the OBX!

8/10 不錯哦

yvonne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Call convenience
於 2023 年 9 月住了 3 晚
Dorothy A. 於 2023年9月18日回覆
Thank you for your feedback. We look forward to your return!

10/10 有夠讚

James

於 2023 年 9 月住了 2 晚
Dorothy A. 於 2023年9月23日回覆
Thank you for your kind words. We're delighted that you enjoyed your stay. Come back whenever you're on the OBX!

10/10 有夠讚

Marco

於 2023 年 8 月住了 1 晚
Mandy P 於 2023年9月19日回覆
Thank you for the 5/5 stars! We hope to serve your hospitality needs every time you come visit the Outer Banks.

10/10 有夠讚

Oretha

喜歡：整潔度、員工素質和住宿環境和硬體
Check in was easy and simple! Also, we arrived 2 hours early before check in and since our room was ready, we were able to relax and unwind immediately! The staff was amazing!
於 2023 年 8 月住了 1 晚
Dorothy A. 於 2023年8月20日回覆
Thank you. We're glad you had a great time!!!

10/10 有夠讚

Laura

於 2023 年 8 月住了 1 晚
Dorothy A. 於 2023年8月29日回覆
So glad you enjoyed your stay! Thank you for sharing your review.

10/10 有夠讚

Mark

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was worried about the hotel being dirty and outdated. But it was super clean and updated. The outside seating area was so nice to relax and hang out with family and friends
於 2023 年 8 月住了 2 晚
Mandy P 於 2023年8月8日回覆
Thank you Mark, we are very pleased you enjoyed your stay and we hope to see you again soon.

10/10 有夠讚

Michael

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
One night stay everything we needed and nothing we didn’t Especially appreciated the gym with a roller and stretching cord
於 2023 年 8 月住了 1 晚
Mandy P 於 2023年8月7日回覆
Thank you Michael! We appreciate your feedback!

10/10 有夠讚

Samantha

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Family vacation
Staff was friendly. Breakfast was good. Pool was a bit small. Recently remodeled and up to date. We thoroughly enjoyed our trip.
於 2023 年 7 月住了 3 晚
Mandy P 於 2023年8月6日回覆
Thank you so much Samantha! We truly appreciate your feedback!

8/10 不錯哦

AMIR

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Decent and fully renovated but a little pricey
Hotel was not cheap due to the fact of being there for high season. It is fully renovated and very clean.Breakfast was good. Friendly staff and walking distance to public beach.the inky issue was the noise at night in the piping system in the ceiling at keast 2 nights out of 4 nights stay.
於 2023 年 7 月住了 4 晚
Mandy P 於 2023年8月1日回覆
Thanks for the feedback. We appreciate you choosing to stay with us.

10/10 有夠讚

Kevin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 3 晚
Mandy P 於 2023年9月4日回覆
Thank you Kevin! We appreciate the great review and hope to see you again!

8/10 不錯哦

Richard

於 2023 年 7 月住了 2 晚
Dorothy A. 於 2023年8月20日回覆
Thank you for your kind review. Please come see us next time you're here!

10/10 有夠讚

Tamara

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Mandy P 於 2023年7月25日回覆
Tamara! Thank you so much for the great review!

8/10 不錯哦

DAVID

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice stay, a bit noisy at times due to the amount of kids on site.
於 2023 年 7 月住了 2 晚
Mandy P 於 2023年7月25日回覆
Thank you David! We do hope to see you again on your next visit to the OBX!

10/10 有夠讚

Casey

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Mandy P 於 2023年7月25日回覆
Thank you so much Casey! We truly appreciate your feedback and hope to see you again soon.

8/10 不錯哦

Joanne

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This hotel was within a short walk to the beach, however the back property had trash you had to step over on the edge of the property. Would just take a little cleanup to capture things blowing out of garbage bins. Overall the hotel was nice but our shower floor was not clean, needs a little scrubbing. The breakfast was great and had something for everyone. Convenient location to go either way on the island!
於 2023 年 7 月住了 3 晚
Mandy P 於 2023年7月15日回覆
Thanks for the feedback.

10/10 有夠讚

Cheryl

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Mandy P 於 2023年7月14日回覆
Thank you, Cheryl! We hope to see you again soon!

10/10 有夠讚

April

於 2023 年 7 月住了 1 晚
Mandy P 於 2023年7月14日回覆
Thank you April! We hope to see you again!

8/10 不錯哦

Brad

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Mandy P 於 2023年7月14日回覆
Thanks Brad! We appreciate your review!

8/10 不錯哦

Darin

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff was excellent. The hotel was clean. The only reason we didn’t give 5 stars was due to pool bugs and the sink being separate from the bathroom. Easily could be 5 stars. Overall enjoyed our stay and would come back.
於 2023 年 7 月住了 3 晚
Mandy P 於 2023年7月12日回覆
Thank you, Darin! We appreciate your feedback.

2/10 很糟糕

Maria

於 2023 年 7 月住了 2 晚
Mandy P 於 2023年8月1日回覆
Maria, please let us know how we could do better. We always strive to give everyone a great stay.

10/10 有夠讚

Erik

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very clean, friendly staff and convenient location to dining and entertainment.
於 2023 年 7 月住了 1 晚
Mandy P 於 2023年7月11日回覆
Thanks for a great review! We hope to see you again soon!

10/10 有夠讚

Levison

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Looks newly renovated. Little noisy with youngsters running up and down the hall upstairs.
於 2023 年 6 月住了 2 晚
Mandy P 於 2023年6月26日回覆
Thank you Levison! We appreciate the great feedback!

10/10 有夠讚

Andy

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very very clean and updated!!
於 2023 年 6 月住了 1 晚
Mandy P 於 2023年6月23日回覆
Thank you Andy! We really appreciate it and hope to see you again soon!

10/10 有夠讚

steven

於 2023 年 6 月住了 1 晚
Mandy P 於 2023年7月11日回覆
Thank you for the great score Steven!