Thank you so much for your 5 star review. We are so glad that you enjoyed your stay with us and hope to have you stay again soon.

Hi Larry,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.Safe travels,

We appreciate your feedback and are sorry to hear about the noise you experienced during your stay. We hope to have the opportunity to serve you again.

Dear Vinod,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional rating.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

Thank you so much for your 5 star review. We are so glad that you enjoyed your stay with us and hope to have you stay with us again soon.

We appreciate your feedback and are sorry to hear you had difficulty charging your electronics during your stay. Rest assured we will inform the concerned department. We hope to have the opportunity to serve you again.

Hi Luke,Thank you for sharing your feedback with us. We're sorry to hear about your disappointment and want to address your concerns. We assure you that we strive for transparency in our pricing and apologize if there was any confusion. Just to clarify, it was communicated to you that the price for mini golf is 8 per club and for the bowling alley it is 10. Regarding the amenities, we want to clarify that we do not advertise a hot tub or sauna. If you have any further questions or concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to make things right.

Thank you so much for your 4 star review. I am so glad that you enjoyed your stay and found the staff to be excellent. I will ensure to pass along your kind words to our team

Hi Alain,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

Hi Evelyn,Thank you for your feedback and for choosing Crowne Plaza Kitchener- Waterloo. Every member of our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.

Hi Karen,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon

Dear Russel,We sincerely apologize for the inconvenience you experienced with our hotel's accessibility. We understand your concerns and are actively working to improve our facilities to better accommodate all guests. Your feedback is invaluable to us, and we will take your comments into serious consideration for future enhancements.

Dear Bojan,Thank you for your 5star review. We look forward to welcoming you back.

Dear Ken,We're thrilled to hear that you had such a wonderful experience with us! It's fantastic to know that our front desk staff exceeded your expectations by quickly accommodating your requests. We're delighted that you enjoyed our breakfast buffet and that our presentation, wait staff, and food all met your satisfaction. We look forward to welcoming you back in near future.

Dear Dennis,We're delighted to hear about your positive experience! Providing courteous service and promptly addressing complaints are top priorities for us. Additionally, we're thrilled that you enjoyed our rich breakfast options. Your satisfaction is important to us, and we look forward to welcoming you back again soon!

Hi Tracy,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.Safe travels,

Thank you so much for your 4 star review. It was a pleasure to have you stay with us and we hope to have you stay with us again soon.

Dear Alexandru,It appears during your most recent stay the service you experienced is not up to our normal standard of excellence. I would appreciate an opportunity to speak to you further about these issues so that I may have the opportunity to gain back your trust and business.

Dear Deepika,It appears during your most recent stay the service you experienced is not up to our normal standard of excellence. I would appreciate an opportunity to speak to you further about these issues so that I may have the opportunity to gain back your trust and business.

Dear Lara,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

Hi Richard,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

Thank you for your 5 star review. We are so glad to hear that you found the staff to be great and very helpful during your stay. I will ensure to pass along your kind words to our team.

Dear Ems,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.Safe travels,

Hi Chelan,Thank you for your review. We look forward to welcoming you back.

Dear Linda,We're pleased to hear that our hotel's location made it convenient for you to attend events at the Centre in the Square.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

Dear Sheila,Thank you for your feedback. We're delighted to hear that you found our staff to be fantastic. However, we apologize for any disappointment regarding the condition of the furniture and the issues with the shower pressure and cleanliness. Your comments are important to us, and we will address these areas to ensure a more enjoyable experience for our guests in the future. If there's anything else we can do to improve your stay, please don't hesitate to let us know.

Hi Abraham,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

Dear Shelley,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

Dear Katelynne,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

Thank you for your 5 star review. We are so glad to hear that you found the hotel to be in a great location. We hope to have you stay with us again soon.

Thank you so much for your 5 star review. We are so glad you had a great experience with our super friendly staff and found the lobby to be so welcoming. We hope to have the opportunity to serve you again.

Thank you so much for your 5 star review. We are so glad to hear that you enjoyed your stay with us and the fabulous breakfast buffet. We hope to have you stay with us again soon.

Hi Amanda,We're glad to hear that you had a pleasant one-night stay with us! Thank you for your feedback regarding the buffet breakfast—we'll certainly take it into consideration for improvement. It's great to know that everything else about your experience was enjoyable. We hope to welcome you back for another great stay in the future!

Dear Nancy,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

Dear Brian,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

Dear Christopher,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

Thank you so much for your 5 star review. I am so glad to hear that our front desk team was able to resolve the issue you had with the breakfast coupons. We hope to have you stay with us again soon.

Thank you so much for your 5 star review. We are so glad to hear that you enjoyed your stay with us and hope to have you stay with us again soon.

Dear Mario,Thank you for your 5star review. We look forward to welcoming you back.

Dear Cheryl,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

Thank you so much for your 5 star review. We hope to have you stay with us again soon.

First and foremost I would like to take this opportunity to sincerely apologize for the issues you encountered!It's our priority to exceed each guest’s expectations with overall quality and service and we are very sorry that we fell short on your most recent stay. I personally would like to take this opportunity to apologize for your experience we are taking this opportunity to review your comments and look into additional service opportunities to better serve our guests. Again, I am very sorry again for any inconvenience this has caused you with your recent stay and hope you will give us another opportunity in the future.

Thank you so much for your 5 star review. we hope to have the opportunity to serve you again

Thank you so much for your 4 star review. we hope to have you stay with us again soon

Thank you so much for your 5 star review. We are so glad that you enjoyed your stay with us and hope to have you stay with us again soon.

Thank you for your 4 star review. We are so glad to hear that you enjoyed your stay with us. We hope to have you stay with us again soon.

Dear Tina,It appears during your most recent stay the service you experienced is not up to our normal standard of excellence. I would appreciate an opportunity to speak to you further about these issues so that I may have the opportunity to gain back your trust and business.

Dear Carolyn,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.