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Mercure Urabandai Resort & Spa

4.0 star property
Travelers soak in the indoor mineral hot spring at this lakeside retreat, where they can play table tennis, explore nearby art, and dine at Shiki restaurant

Choose dates to view prices

Mercure Urabandai Resort & Spa near Goshikinuma Lake offers a peaceful getaway with on-site shopping. Guests relax in indoor mineral hot springs, play table tennis, connect to WiFi, and enjoy meals at Shiki restaurant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is NT$2,237
NT$2,767 total
Jun 5 - Jun 6
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for JPY 3630 per day

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3025 for adults and JPY 2178 for children
  • Rollaway bed fee: JPY 3630 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mercure Urabandai Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Urabandai Resort & Spa?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Mercure Urabandai Resort & Spa on 2026/6/5 start from NT$2,237, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Urabandai Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Mercure Urabandai Resort & Spa?

Check-out is at 10:00 AM.

Are there all-inclusive benefits at Mercure Urabandai Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Mercure Urabandai Resort & Spa located?

Situated on the boardwalk/promenade, this spa hotel is within a 15-minute walk of Goshikinuma Lake and Morohashi Museum of Modern Art. Gran Deco Snow Resort and Urabandai Nekoma Ski Area are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

7.8

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 101 out of 270 reviews
Rating 8 - Good. 99 out of 270 reviews
Rating 6 - Okay. 50 out of 270 reviews
Rating 4 - Poor. 13 out of 270 reviews
Rating 2 - Terrible. 7 out of 270 reviews

Reviews

Verified

6/10 Okay

Amber

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and professional! The hired personnel really makes this place! The rooms are a little dated but it just adds to the charm of the experience. I enjoyed staying here and would recommend! The women onsen was also great and super relaxing!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service
Hotel is clean but decor outdated. Onsen bath is excellent. Walking distance to scenic attraction
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Kate

Disliked: Property conditions & facilities
Great location, friendly staff. Enjoyed daily welcome drinks. However the hotel needs a good refresh. Carpet in the hallways were worn and stained. Shower curtain in our room was very mouldy.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotspring was very nice. I didnt stay due to the skiing aspect. But they are well equipped for it. Great quality of food for their breakfast and supper buffets. The staff were very kind even though i dont speak a lot of japanese.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service
Amazing buffet for dinner and breakfast. We hadn’t ordered the half board in advance, but paid for the dinner buffet on site and it was well worth it. One of the best buffets we’ve seen in Japan so far, and it included a great selection of alcoholic drinks!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sudhanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and lots of kind foods !
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Staff & service
I have stayed at many places like this in Japan. The concept is this: innovative operator takes over aging property and invests in upgrading the three key touchpoints - reception/lounge area + dining area + public bath. The rest is maintained at a bare minimum. I don't come to a place like this wandering the halls and stairwells looking for stained carpet or cracks in the walls. I want to eat well, soak in the hot springs, and relax in stylish surroundings. This place delivers. The bath is big and well designed. The lounge is nice, and the complementary drinks and snacks are well appreciated. The dining / breakfast area excellent, and I was quite surprised with the breakfast buffet - far surpassed my expectations. I will return next time to do more trekking, so this will be where I stay.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort hotel with Onsen… Restaurant not much choice and food was delicious 😋 Carpark is next building of the hotel
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Kazuhiko

Liked: Cleanliness, property conditions & facilities
Nice area of hotel and huge property. But Breakfast is so busy which I don't like.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Josh

Disliked: Property conditions & facilities, room comfort

An OK place to stay, safe and clean but dated

Overall the stay was ok. They had free hot tea which was great when it was so cold out, but the room was very dated. Also, (just FYI) the hotel staff doesn't speak much English and you need a dinner reservation if you want to eat at the hotel- becides a little restaurant near the back of the hotel (which was good!)
Verified

2/10 Terrible

Kensho

Disliked: Cleanliness, staff & service, amenities
施設は清潔で、食事も美味しく、バリエーションも多彩でした。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sunao

Liked: Cleanliness, amenities, property conditions & facilities
食事はメニューが豊富で良かった。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kaoru

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方がとにかく一生懸命でした。混んでいる中、希望の席を探して下さったりテーブルのアルコール消毒も徹底されていて安心してお食事を頂けました。残念だったのが3泊したのですが朝夕食ともにメニューが一緒だったことです。目玉の一品だけでも違ったメニューだと良いのではないかと思います。
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Akemi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
食事する所が施設の規模と合ってない。食事が予約制とか事前に知らなかったら、数十組待ちとなり、子供がお腹を空かせるはめになる。朝食も、ゲレンデまでのバスの時間があるのに、予約時間見誤ると、大急ぎで食べないといけない。それがストレス過ぎた
Stayed 1 night in Jan 2026
Verified

6/10 Okay

takashi

Liked: Cleanliness, staff & service
部屋が暖房入れてない
Stayed 1 night in Nov 2025
Verified

8/10 Good

Michiyo

Liked: Property conditions & facilities
対応はとても丁寧でした。 お部屋の設備は、無駄なものはなかったが、飲み物やちょっとしたお菓子のサービスがほしかったです。 夜の食事代に飲み物も含まれていたので、満足です。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Noriaki

Liked: Cleanliness, amenities, property conditions & facilities
きれいに清掃されていでよかった
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Chuen Ho

Liked: Cleanliness, staff & service, amenities
大型酒店，環境舒適，房間整潔，巴士直達，早餐豐富，晚餐略為遜色，但飲品免費，甚至包括酒類。室外露天溫泉一流，值得推薦。
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Tsunoda

客室は古かったが、ウエルカムドリンクと夕食後のラウンジでお酒が飲めるサービスはよかった
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Takumi

裏磐梯

朝食、夕食ともに現地の名産品を取り揃えたもので大変満足しました。スタッフも親切で良い裏磐梯の旅となりました。五色沼へのアクセスも最高でした。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Soichiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良い意味で、外資系と日系のハイブリッドなリゾートホテルだと感じました。 日系とは明らかに違う設計で、1Fロビーも客室の廊下も、客室の中も、広々しています。1Fラウンジではコーヒーやドリンクが無料で提供されてくつろげます。夕食バイキングは食べ放題なだけでなく、アルコールも飲み放題。 いっぽうで温泉の大浴場と露天風呂もあり、館内はレストラン含めて浴衣とスリッパでOK。このあたりの日系っぽさも捨てがたい。 部屋にあるテレビの型式からして、築15年以上経っているのでしょうが、メンテナンスはよいと思います。 そして何より、圧倒的に（私にとって）好感度が上がったのは... サイクリング旅行で利用したので自転車を持っていたのですが、どこか人の目の届くところに駐輪したいと相談したら、「それなら部屋に持っていって構いません」と言ってくれたこと。さすが外資系！まあ部屋も廊下も広々しているからこそ、とも言えますが、嬉しかったです(^^)
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

たか

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯は美味しかった。部屋からの眺めが壁に遮られており、ほぼ見えず残念でした。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service
料理はほぼ美味しかったです。 自分で作るラーメンの茹で時間30秒とありましたが、ちょっと茹で過ぎだと思います。20秒くらいでも、良いかも。 チェックアウト時刻が11時なのは、ゆっくり出来てめちゃ良かったです。 もう少し遊びの施設があれば尚良いかと思います。（ビリヤードやダーツ）
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kiichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビュッフェの種類は多くて良いが味を向上してほしい。
Stayed 1 night in Sep 2025