Find Shopping Hotels in Kilmarnock, VA

"The room was never cleaned. There was fecal matter on the toilet. And live and dead roaches on the floor, shower and refrigerator. I went immediately to office to complain and ask for another room. Per A Richard Patel ( female ) she told me they were booked and she can come and clean the room later. I told her if that is your way of cleaning no thanks, so she gave me a bunch of cleaning products and I cleaned myself. Slept with lights on because of the roaches and left the next morning. Got in touch with Expedia and complained. But I was not granted a refund. "