Fairmont Kensington hotels

"Good service "

"Staff wasn’t "

"Breakfast was amazing and very friendly staff."

"Roaches found in bathroom, AC was not working. "

"One of the worst areas to stay in San Francisco. But the hotel was safe and staff were very friendly"

"The first time I’ve felt comfortable in a hotel in SF"

"Clean room. Considering the age of the hotel, it's in good condition. Staff EXTREMELY courteous, professional and helpful. I will stay again. "

"The hotel's location was very convenient. The hotel itself looked outdated. The bed in the room turned out to be small and not particularly comfortable. The television did not work. The carpeting in the room was old and dirty. The hotel staff was not very welcoming and showed absolutely no concern for the level of customer service."

"From the moment we walked in we were greeted by friendly staff who made sure we knew their names and the services and times available. Our room was spotless, with plenty of towels for 2 adults and 2 children. Breakfast was top notch. It was fresh, with a wide variety of healthy foods to choose from. It was well stocked and very clean! The price is right for a family going to the UCSF Children’s Hospital for appointments, or for baseball fans who want to stay the night close to the action! The first time we stayed was during the hight of Covid. We’ve tried to make the drive and appointments, then return home same day, but it isn’t worth the stress. We highly recommend this Hyatt location!"