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Reviews of Recreation Inn & Suites

2 out of 5
Recreation Inn & Suites
1891 Parkinson Way, Kelowna, BC

Reviews

7.6

Good

Rating 10 - Excellent. 303 out of 1002 reviews" "
Rating 8 - Good. 337 out of 1002 reviews" "
Rating 6 - Okay. 204 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 68 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Nicole on 2024/5/15
Hi Darcy,Thank you for leaving a review!We look forward to having you stay with us again soon!- Front Desk Team

10/10 Excellent

allen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy to get to and out of
Stayed 3 nights in May 2024
Response from Nicole on 2024/5/13
Hi Allen,Thank you for leaving a review!We look forward to seeing you again soon.- Front Desk Team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Room is a bit dated, but beds and pillows are super comfy. Air conditioner also dated , but it worked well , and was loud enough to block out any room noise ! Would return :)
Stayed 2 nights in May 2024
Response from Nicole on 2024/5/13
Hi Jennifer,Thank you for leaving a review for us!We look forward to having you stay with us again soon!- Front Desk Team

8/10 Good

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place , nice staff
Stayed 1 night in May 2024
Response from Nicole on 2024/5/12
Hi Suzie,Thank you for leaving a kind review!We look forward to having you stay with us again soon!- Front Desk Team

10/10 Excellent

Ralph Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Pretty decent breakfast too, will definitely go back!
Stayed 1 night in May 2024
Response from Nicole on 2024/5/11
Hi Ralph,Thank you for your kind review!We look forward to having you stay with us again!- Front Desk Team

8/10 Good

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Games available and complimentary breakfast was good.
Stayed 4 nights in May 2024
Response from Nicole on 2024/5/11
Hi Tina,Thank you for your review!We look forward to seeing you again soon.- Front Desk Team

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service
We just finished Playing in the BC Provincial Masters at Kelowna Badminton Club and we stayed in Recreation Inn & Suites. For the value that we paid it is worth the money. Don't expect 1st class rooms or amenities. But is you are out for most of the day and just need a place to sleep then it's OK!
Stayed 2 nights in May 2024
Response from Recreation INN on 2024/5/6
We are glad our hotel met your needs! thank you for the kind review! hope to see you again soon :)

8/10 Good

Christine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Staff were very friendly
Stayed 4 nights in May 2024
Response from Recreation INN on 2024/5/6
Thank you for the Review! Glad to hear you had a good interaction with our staff :)We hope to see you again!

6/10 Okay

Connie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building itself is quite run down, in need of a face lift. The rooms are as clean as can be with what they have to work with. I think a coat of paint inside and out would go a long way. The breakfast was average. However, quite sufficient. Price is quite reasonable. Was very quiet , which was nice. Parking was very tight, and lacking a spot for every room.
Stayed 2 nights in Apr 2024
Response from Recreation INN on 2024/5/7
Thank you for your review. We appreciate your feedback and apologize for any inconvenience caused by the condition of our building and parking limitations. We're glad you found your room clean, enjoyed the quiet atmosphere, and found our pricing reasonable. Your comments will help us improve. We hope to welcome you back in the future!

10/10 Excellent

Tejinder

Liked: Cleanliness, property conditions & facilities
Good, clean and safe
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/29
Hello Tejinder,Thank you for leaving a review!We appreciate you staying with us and look forward to seeing you again soon!- Front Desk Team

8/10 Good

Gavin

Liked: Staff & service, property conditions & facilities
Was clean and service was excellent. Property is a little dated and breakfast could be improved.
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/28
Hi Gavin,Thank you kindly for leaving a review!We appreciate you choosing to stay with us and look forward to seeing you again in the future!- Front Desk Team

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/28
Hi Debbie,Thank you for your kind review!We appreciate you staying with us and look forward to seeing you again soon!- Front Desk Team

4/10 Poor

kelsey

Business traveler
Exhaust from outside vehicle entered the room thru the ac in the wall and woke me at 6am
Stayed 2 nights in Apr 2024
Response from Recreation INN on 2024/5/7
We're sorry to hear about your experience. Our team will look into the issue with the sound coming through to prevent any future disturbances. We appreciate your feedback and hope to welcome you back for a better stay.

10/10 Excellent

Joe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, it would have been nice if they'd let us know what the pool would be closed before we arrived.
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/27
Hi Joe,Thank you for leaving a review.We look forward to having you stay with us again soon.- Front Desk Team

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Juan on 2024/4/23
Hello,Thank you for choosing Recreation Inn & Suites for your visit to Kelowna! Thank you so much for this wonderful feedback! We are so glad to hear that you enjoyed your time with us. We look forward to your next visit!The Recreation Inn

6/10 Okay

Cole M

Disliked: Cleanliness
Rated cleanliness down not because it was dirty so much as too agressively cleaned. In breakfast area both mornings of my stay staff was spraying everything and cleaning during service time. They were cleaning table I was sitting at while I was eating, sanitizing the service utensils and spots that were in contact with food, etc. I am sure that we were getting chemicals in our food as a result. Also although the breakfast was "free" eggs were like hockey pucks, only white bread available, and nothing fresh.
Stayed 2 nights in Apr 2024
Response from Juan on 2024/4/23
Thank you for choosing Recreation Inn & Suites for your stay, we appreciate you taking the time to send us your feedback.We kindly apologize for the inconvenience you experienced; we would like you to give us another opportunity to provide you with the great service you deserve.We hope you will visit us again soon; we look forward to welcoming you back.Recreation Inn & suites

10/10 Excellent

JOHANNA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and helpful. The rooms and dining for breakfast were clean. We will recommend it to friends.
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/22
Hi Johanna,We appreciate you leaving a kind review!Thank you for choosing to stay with us, we look forward to seeing you again soon!- Front Desk Team

10/10 Excellent

RogerIII, Lillooet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here quite a few times now and love it plus our recent stay we were able to upgrade our room very easily
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/17
Thank you for your kind review.We are glad to hear that you've had such positive experiences staying with us!We look forward to having you stay with us again soon!- Front Desk Team

8/10 Good

Verified traveler

Traveled with partner, Traveled with pets
Disliked: Cleanliness
The floors were dirty, the building is old , damage to trim and walls , staff , girl in office was nice.
Stayed 2 nights in Apr 2024
Response from Nicole on 2024/4/22
Good Afternoon,Thank you for choosing to stay with us.- Front Desk Team

8/10 Good

Ahmad

Stayed 1 night in Apr 2024
Response from Recreation INN on 2024/5/6
Thank you for your feedback!

10/10 Excellent

Divyanshu

Stayed 1 night in Mar 2024
Response from Nicole on 2024/4/22
Hi Divyanshu,Thank you for staying with us, we look forward to having you again soon!- Front Desk Team

10/10 Excellent

Simone

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that is there during the day is so friendly. The continental breakfast in the morning was excellent.
Stayed 2 nights in Mar 2024
Response from Front Desk on 2024/3/31
Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback. We hope you will visit us again soon and give us a chance to welcome you again. Recreation Inn

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager Mike Kopp on 2024/3/28
Dear Guest,We appreciate you choosing Recreation Inn & Suites for your stay in Kelowna. Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that your experience with us was enjoyable.By sharing your review, you are helping other travellers make informed decisions when choosing a hotel.We hope to have the pleasure of welcoming you back soon.Best regards,The Recreation Inn

2/10 Terrible

Ruy

Business traveler
Disliked: Cleanliness, staff & service, amenities
Terrible they would not do an email authorization for a credit card to pay for the deposit in the room .
Stayed 1 night in Mar 2024
Response from ~ Mike, General Manager on 2024/3/26
I am sorry that you felt it necessary to post a negative review online about a policy that we messaged you about prior to you arrival. Yet, even though the reservation was non-refundable, we still refunded your money because we are good people.

10/10 Excellent

Moyosore T

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a peaceful place
Stayed 3 nights in Mar 2024
Response from Nicole on 2024/3/25
Hi Moyosore,We enjoyed having you stay with us!Thank you for your kind review.We look forward to seeing you again soon!Front Desk Team- Nicole

10/10 Excellent

RogerIII, Lillooet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, beds were comfy plus staff were really friendly
Stayed 1 night in Mar 2024
Response from The Recreation Inn on 2024/3/23
Thank you for choosing Recreation Inn & Suites for your visit to Kelowna! Thank you so much for this wonderful feedback! We are so glad to hear that you enjoyed your time with us. We look forward to your next visit!

8/10 Good

Gordon

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from The Recreation Inn on 2024/3/23
Thank you for choosing Recreation Inn & Suites for your visit to Kelowna! Thank you so much for this wonderful feedback! We are so glad to hear that you enjoyed your time with us. We look forward to your next visit!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room….nice property and friendly staff!
Stayed 3 nights in Mar 2024
Response from Mike General Manager on 2024/3/11
Dear Joanne,Thank you for choosing Recreation Inn & Suites for your visit to Kelowna! Thank you so much for this wonderful feedback! We are so glad to hear that you enjoyed your time with us. We look forward to your next visit!The Recreation Inn

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Hospital Close
Stayed 2 nights in Mar 2024
Response from Mike General Manager on 2024/3/11
Dear Richard ,Thank you for choosing Recreation Inn & Suites for your visit to Kelowna! Thank you so much for this wonderful feedback! We are so glad to hear that you enjoyed your time with us. We look forward to your next visit!The Recreation Inn

10/10 Excellent

RogerIII, Lillooet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a couple times but rooms were clean and beds were comfy only thing is not a whole lot of parking especially if you want to park in front of your room
Stayed 1 night in Feb 2024
Response from Front desk on 2024/2/23
Thank you for taking the time to let us know about your stay. I am glad that overall you had a good experience. We always encourage our guests to park close to their rooms but it gets difficult for the guest staying on the second floor to do so. That is why, it gets hard sometimes for the guests on the ground floor to park in front of their rooms. Thank you fro understanding. Hope to see you again.

6/10 Okay

Sharon

Staff at front desk were friendly enough but housekeeping was terrible
Stayed 4 nights in Feb 2024
Response from Dj (Front Desk Agent) on 2024/2/24
Thank you for taking the time to let us know about your stay. We apologize for the unhappy interaction with our housekeeping team. We will try to improve that in the future. Hope to see you again. With kind regards.

10/10 Excellent

Anneka

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, lovely stay
Stayed 1 night in Feb 2024
Response from Mike General Manager on 2024/2/17
Dear Anneka,We would like to thank you for choosing Recreation Inn and Suites for your stay in Kelowna.We greatly appreciate your insightful review. We are delighted that you enjoyed your stay with us.We look forward to your next visit!Recreation Inn & Suites

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people
Stayed 1 night in Feb 2024
Response from Front Desk Agent on 2024/2/8
Hi Shelley, Thank you for taking the time to let us know how wonderful our staff is. Please continue to enjoy your stay with us at Recreation Inn.

8/10 Good

James, Okotoks

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Kitchen suite had everything we needed and location is close to everything we wanted.
Stayed 3 nights in Jan 2024
Response from Front Desk on 2024/1/27
Thank you so much for this wonderful feedback! We are so glad to hear that you enjoyed your time with us. We look forward to your next visit!

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people good service best bang for my buck
Stayed 1 night in Jan 2024
Response from Recreation Inn. on 2024/1/14
Thank you for choosing Recreation Inn for your stay Lee, we appreciate you taking the time to send us your feedback. We hope you will visit us again soon; we look forward to welcoming you.

10/10 Excellent

Diane

Traveled with pets, Traveled with family
Stayed 1 night in Dec 2023
Response from Melissa, Recreation Inn Front Desk on 2024/1/4
Thank you for this lovely feedback! We're so glad you enjoyed your stay!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable. We really appreciated the three seperate beds, the clean rooms and the friendly service.
Stayed 3 nights in Dec 2023
Response from Melissa, Recreation Inn Front Desk on 2024/1/4
Hi Lisa! Thank you so much for this wonderful feedback! We are so glad to hear that you enjoyed your time with us. We look forward to your next visit!

6/10 Okay

Geraldine

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Melissa, Recreation Inn Front Desk on 2024/1/4
Thank you for taking the time to leave us a review! We hope to see you again soon.

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Melissa, Recreation Inn Front Desk on 2024/1/4
Thank you so much for taking the time to leave us this wonderful review! We are so happy your stay was enjoyable. We will see you again soon!

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Front Desk Agent on 2024/2/8
Hi Krystal,Thank you for taking the time to provide feedback on your experience with us. We look forward to seeing you when next you visit.

10/10 Excellent

Conrad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
All good, great place to stay.
Stayed 2 nights in Dec 2023
Response from The Recreation Inn on 2023/12/19
Thank you for this wonderful feedback! We look forward to seeing you again.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ~ Mike, General Manager on 2023/12/16
Thank you so much for your amazing review! We truly appreciate your support and thank you for choosing our hotel. We look forward to the opportunity to welcome you back for another fantastic stay. :))

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H housekeepers did not leave my Bah towels in the room
Stayed 1 night in Dec 2023
Response from ~ Mike, General Manager on 2023/12/16
Thank you for taking the time to leave your review, and we are happy to hear that you had a generally positive experience with us. We would like to sincerely apologize for the inconvenience you experienced with the missing bath towel in your room. We understand the importance of having all necessary amenities readily available for our guests, and we regret that we fell short in this aspect during your stay. We hope to get another opportunity to host you and ensure an even better stay.

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay as per usual
Stayed 3 nights in Dec 2023
Response from The Recreation Inn on 2023/12/12
Thank you so much for this marvelous feedback! We are so glad you enjoy staying with us. We are excited to see you back soon!

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2023
Response from The Recreation Inn on 2023/12/12
Thank you for taking the time to leave a review! We are so glad you enjoyed your stay. We look forward to seeing you again!

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Recreation Inn on 2023/12/7
We are so glad you enjoyed your stay with us!! Thank you for taking the time to leave us a review. We look forward to welcoming you back soon!

10/10 Excellent

Supriya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love the cleaniliness and the friendliness of the JJ. He instructed well about everything and gave us excellent service😍
Stayed 1 night in Nov 2023
Response from JJ on 2023/12/4
Hello,Thank you for choosing Recreation Inn & Suites for your visit to Kelowna!, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation Inn

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ten out of ten
Great hotel. Good breakfast and great staff. This is my go to hotel when I stay at Kelowna. Great price also.
Stayed 1 night in Nov 2023
Response from JJ on 2023/11/28
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation Inn

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, neat and tidy room , good sleep 😴
Stayed 1 night in Nov 2023
Response from mike on 2023/11/28
Hello,Thank you for choosing Recreation Inn for your stay, we appreciate you taking the time to send us your feedback.We hope you will visit us again soon; we look forward to welcoming you.The Recreation Inn

8/10 Good

Barb

Stayed 2 nights in Nov 2023
Response from The Recreation Inn on 2023/12/13
Thank you for taking the time to leave a review! We are thrilled that you enjoyed your stay. We look forward to welcoming you back very soon!