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Reviews of Herb Art Hotel

3 out of 5
Herb Art Hotel
No.6, Yi 3rd Rd., Xinyi Dist., Keelung

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 145 reviews" "
Rating 8 - Good. 57 out of 145 reviews" "
Rating 6 - Okay. 25 out of 145 reviews" "
Rating 4 - Poor. 9 out of 145 reviews" "
Rating 2 - Terrible. 7 out of 145 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

LOK YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Richard A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
Location is great for access to train, bus, the port. Easy check-in. Quiet side street. Staff pleasant. Small rooms are very functional.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely designed hotel
Located within walking distance of many places of interest and transportation. Easy walking distance to the night market, shopping mall and local residential areas. It has all the basic amenities for a short stay in Keelung. Staff was pleasant and polite in receiving guests and apologizing for their mistake in providing the wrong room.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
everything was fine and the staff was very helpful and friendly.
Stayed 2 nights in Mar 2019

6/10 Okay

Linda

Disliked: Room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the interesting details of the arts being displayed all over the hotel. I also loved the location of the hotel in its proximity to the night market and downtown Keelung. I would stay there again.
Stayed 2 nights in Dec 2018

8/10 Good

sebastien, busan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

2/10 Terrible

Mike, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff and breakfast are good but the room condition is horrible
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service
Nice location and staffs but small room
Staffs are nice and helpful , but the room is small , it’s much suitable for single traveller
Stayed 3 nights in Sep 2018

10/10 Excellent

Kerstin, Country South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bicycle friendly
Although space seems to be limited at this quirky hotel in central Keelung, the hotel stored our wet and dirty bicycles in a safe place near the lobby. On departure we were handed extra free water bottles. Carbo loading at the nearby night market.
Stayed 1 night in Nov 2017

8/10 Good

Ann Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfy hotel
Overall the stay was good. Room is small but good enough. The front desk people were great and helpful. Breakfast was simple and almost the same for the 2 days i stay but food is not a problem. Plenty of cheap breakfast place around the hotel area. Keelung night market was also very near and keelung station is only 10 mins walk away.

8/10 Good

Bohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable Accommodation for Great Stay
First impression was great as the reception was welcoming and the exterior was classy. We felt safe and secure with reception assurance despite the location may located at slightly run-down area. The room might be small, but the bed was comfortable. The necessities were well-provided. Breakfast was simple. Location was convenient with public transport (local buses) to Night Markets (Miao Kou) and other further districts. Quite accessible. You would feel very local staying here. Personally did not like the bathroom as you would wet the floor easily (partly due to the small unit space), but if you don't mind wetting the floor then shouldn't be much of a problem. Overall, I do not mind staying here again as the room was very comfortable and price is affordable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lee Chan, Singapore

Liked: Cleanliness, staff & service
Lovely hotel but ambulance siren
Stayed for 2 nights because of the night market ☺️. Great services from the staffs . The only negative was the ambulance siren ,cos hospital nearby. Could not sleep if without my earpiece.

8/10 Good

Roger, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and Convienient
This hotel is cozy and convienient. A 10-15 minute walk from Keelung station to the hotel. About 5-10 minute walk to night market. It's Asia, so I expected the room to be small. It was small, but not horrible. Bedding was clean and comfortable. Staff is accommodating. The breakfast was Taiwan style. Not much for my Western palate.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service

8/10 Good

William , Hong Kong

Liked: Cleanliness, staff & service, room comfort
Friendly staff, good location
1. Staff are friendly, willing to answer question, with smiles 2. Location close to the Keelung Miaokow night market and town center 3. Just cost you NT$70 to Keelung station by Taxi

6/10 Okay

Chihhung

Business traveler
Disliked: Cleanliness
普通
浴缸及床上有毛髮未清理乾淨 房間較小
Stayed 1 night in Nov 2023

6/10 Okay

YU JEN

Traveled with group
浴室因為沒有對外窗所以一進房摸到寢具就感受到溼氣，詢問櫃台想借除濕機來改善卻沒有除濕機可以借用，基隆比較潮濕，建議飯店應該準備除濕機讓有需要的旅客可以使用來提昇住房品質。
Stayed 1 night in Oct 2023

8/10 Good

Brandon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

CHENG WEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

hsinyu

Stayed 1 night in Jul 2023

10/10 Excellent

CHUN hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

YAO-MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

YUAN PO

Stayed 1 night in Jun 2023

10/10 Excellent

SZU CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

靜玫

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
隔音效果不是很好
Stayed 1 night in Apr 2023

8/10 Good

li chun

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

靚評

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

CHUNG YUAN

Stayed 1 night in Jan 2023

10/10 Excellent

YiShiuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很棒
整體都很好不像評論所說的，可能是我們比較幸運，隔音不太好是真的，但這對我們來說不是太大的問題。 唯一的問題是關燈後電視上的那台亮著藍燈超級刺眼，不確定是否可以關掉，對了對面的滷味真的很好吃。
Stayed 1 night in Dec 2022

10/10 Excellent

I JEN

Stayed 1 night in Dec 2022

4/10 Poor

HSUN WEI

Stayed 1 night in Nov 2022

6/10 Okay

HSUN YUNG

Traveled with family
Liked: Cleanliness, staff & service
三思
洗臉、盥洗台在浴廁外，易造成房間濕滑；報到先進，採自助式報到，但，還是會要服務員協助，且櫃台無法查詢浪費進住時間；隔音不佳，鄰房嬉笑聲超大
Stayed 2 nights in Oct 2022

8/10 Good

CHIEN TE

Stayed 1 night in Sep 2022

8/10 Good

HSIN-YI

Traveled with family
Liked: Staff & service
對於開車族來說, 旅店給的8PM-8AM停車場優惠很貼心. 旅店位置很好, 離配合停車場不遠 也離很多知名餐廳小吃很近. 因靠近基隆醫院, 加上旅店隔音緣故, 若很介意噪音的旅客不太合適. 旅館內除了開門關門聲響較大, 其他聲音倒是還好(但隔音確實是不好的). 洗澡的熱水來的很快, 水壓也很穩定. 但是廁所沒有乾濕分離. 床鋪跟枕頭適中, 房間不會霉味很濕很重這點很加分. 建議廁所捲筒衛生紙可以多給一卷, 因本身一卷數量很少. 房卡只有一張, 一抽離整間房間的電源會切掉. 夏天情況來說, 一進房間悶熱感很重. 冷氣涼的速度尚可接受. 建議可以提供兩張房卡, 因一位旅伴需休息另一位需外出時挺不方便的. 此次入住606房, 冰箱打開有很濃厚的榴槤味導致入住期間無法使用冰箱. 希望打掃的人員可以多加強注意清潔.
Stayed 1 night in Jun 2022

10/10 Excellent

Chih-Chieh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Jing Jia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
離廟口還略近 房型比圖片看到還小 只是睡覺用是沒差 但隔音不太好 在房間一直聽到別間的電視聲 剛好睡電梯旁有人進出都知道
Stayed 1 night in Jan 2022

2/10 Terrible

Chia Feng

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
房間太小 廁所更小 超級迷你 還沒有附早餐
Stayed 1 night in Dec 2021

8/10 Good

YingChen

Business traveler
Liked: Cleanliness, staff & service
服務人員很客氣，房間偏小，有煙味，床算好睡
Stayed 1 night in Nov 2021

8/10 Good

HUNG YUEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

cheng hang

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
沒有3星的體驗
雖然說3星，但大概只有門口的人員有此水準。硬體設備老舊且不知是芳香劑或過往的各種陳年味道，總之是複雜且不好聞的味道，我們利用柚子皮與開窗才能消除大量異味。 門片的隔音非常差，走過別人房間時能聽見激情的叫聲，只能說體力真好。另外 疫情期間不提供早餐也是到現場才告知，網站上卻沒有任何註明，也是非常不好的體驗。更別說馬桶的水流不停、崁燈剛好在枕頭上方、床墊類似椰纖板的軟硬度等等問題了。
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021