Indoor pool

Reviews of Hotel Victoria Kaprun

4 out of 5
Hotel Victoria Kaprun
Krapfstraße 6, Kaprun, Salzburg

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent good value mid range hotel.
Excellent all round alpine hotel. Very good value. Pleasant staff. Nice pool area would stay again.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zur Zwischenübernachtung hier und haben uns sehr wohl gefühlt, das Hotel hat schöne saubere Zimmer, das Personal war zuvorkommend und höflich, das Frühstück und Abendessen sehr vielfältig und sehr gut, da kommen wir gerne mal wieder, wenn wir mit dem Motorrad über den Großglockner fahren wollen.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Aufenthalt zum Ski fahren. Zimmer sauber und gepflegt und kurz vor der Auffahrt zum Kitzsteinhörn gelegen.
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Bad experience.
We were prettey disapointed and wont come back to this hotel. The door between our room and next room did not have a lock at all and we had to secure it with a chair, we adressed this to the reception, no reaction. They could not provide the bathrobes in 3 days we have stayed there (wellness hotel?), there was no drinking watter in the wellness area in all the times we have been there. The watter in our shower was freezing cold between 16:30 and 18:30 every day. We would not open the window for fresh are most of the time due to smoke from people smoking outside entrance. No near a 4 star hotel.
Stayed 3 nights in Dec 2018