This hotel, in a manner which I think is common across the Kindness chain, provides very thorough and helpful service and excellent amenities for a 3 star hotel. The staff are extremely helpful, and although they do not speak perfect English you will not have any issues as a non-Chinese speaker. The breakfast options are varied enough, although not comparable to a big buffet breakfast - the difference is that the quality of the food that is provided is very good indeed! The free dinner snacks are also perfectly suitable as an alternative to having a meal elsewhere if you are pressed for time. The internet speeds are excellent if you use the wired connection (LAN cables are available at the front desk). Rooms are spacious, and I was impressed to find that my bathroom had a bathtub. The location of the site is very convenient. There is an on-site laundrette with free detergent and fabric softener provided. Those arriving from the airport will fint that the Central Park MRT exit is closer than the Sanduo Shopping Center exit. I highly recommend staying at this hotel, or another in the Kindness Hotel chain. I have rarely, if ever, felt so welcome at a hotel!