Find Hotel with a Concierge in Kansas City, KS

"Great!"

"Do not stay here. The room we booked was suddenly unavailable so they “upgraded” us to a “better” room. The room we originally booked was a king, they gave us a queen spa suite. Which was newly renovated, but it was tiny and the jetted tub for two was definitely not for two adults. It was also in the middle of the room, and since the room was so small, you got the bed wet any time you used it. That jetted tub is also the only shower / bath in the room at all. Very weird. The bar was “unexpectedly” closed which was another reason we booked here, so disappointed again. Our room was near the bar, which was fully under construction, so not quite unexpected at all. We ordered from their room service menu - the charcuterie board looked like an airplane snack and the fries and chicken strips were Tyson, straight from the air fryer. There was no coffee in the room, you can to call and order it. I also tried to order a cinnamon roll the morning of check out and was told since I didn’t put my menu out the night before that I could not get it bc they take 3 hrs to prepare …. I know damn well it doesn’t take three hours for their nasty food. Last, but most importantly, we had read several reviews (after we checked in) about how they will enter your room without permission or even call the cops on you. I went to lock the interior lock before bed and realized the room wasn’t even equipped with a personal safety lock. Unreal. Save your money!! Go to the new margaritaville, I wish we had. "