Deluxe Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews of Baymont by Wyndham Joliet

2.5 out of 5
Baymont by Wyndham Joliet
1730 MCDONOUGH STREET, Joliet, IL

Reviews

6.8
Rating 10 - Excellent. 57 out of 199 reviews" "
Rating 8 - Good. 48 out of 199 reviews" "
Rating 6 - Okay. 39 out of 199 reviews" "
Rating 4 - Poor. 19 out of 199 reviews" "
Rating 2 - Terrible. 36 out of 199 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

helen

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very noisy. Could hear other tv and people wLking around.
Stayed 2 nights in Apr 2024

2/10 Terrible

Cloey

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Sandra

Stayed 1 night in Mar 2024

10/10 Excellent

Tangela

Liked: Cleanliness, staff & service, property conditions & facilities
Really love the atmosphere quiet clean great staff
Stayed 2 nights in Mar 2024

2/10 Terrible

Jeremy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo, precio rasonable y limpio
Stayed 1 night in Dec 2023

8/10 Good

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sherry, Dolton

Stayed 2 nights in Oct 2023

2/10 Terrible

Ariahn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent
Stayed 1 night in Nov 2023

8/10 Good

Jana

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Decent basic hotel
Overall, the hotel is fine for a short stay and the staff was pleasant. It is a basic hotel. It does not have an elevator so anyone with mobility issues needs a first-floor room. The outside parking lot was not kept up well. It was a bit dark and there were fast food bags left around by other patrons. It was also pretty obvious that people were smoking in their rooms as it permeated the hallways.
Stayed 1 night in Oct 2023

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black mold in bathroom
When I arrived I was put into a room that had stains all over the sheets. Looked as if someone had peed the bed. I asked for a different room and was granted one. After checking the sheets I agreed to stay in that room. When I went to go to bed I noticed the latch had been broken off the door. I was not able to sleep well that night. Since I did not have the money to get a different room at a different location I had to suck it up. Well come morning in the shower I noticed black mold all over the ceiling. Was told they would not have another room available. Overall a terrible experience.
Stayed 2 nights in Sep 2023

6/10 Okay

Karen, Thornton

Stayed 1 night in Sep 2023

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We had a wonderful 2 night stay. This is the 3rd time we’ve stayed at this hotel. Each time our room has been very clean and comfortable. Front desk workers are always quick with check in and helpful if we need anything during our stay.
Stayed 2 nights in Sep 2023

6/10 Okay

Rudolf

Traveled with family
Disliked: Property conditions & facilities
No elevator to 2nd floor. Tv had minimums channels and no guide. Shower curtain did not close. Ceiling damage in the shower
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Carol

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Walked into hotel and it smelled like weed. Also smelled smokey and moldy in the room. No elevator or assistance getting up stairs with luggage. Only wires hanging out from where smoke detector should have been. Bath had a constant stream of water. Unable to turn off. Chips in bathtub and on drywall above the shower. Terrible coffee in room. Broken ironing board. The bed was comfortable enough though. Overall, We would rate it 1/2 of a star
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Colin

Stayed 1 night in Jul 2023

8/10 Good

Julissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The smell of smoke in the facility is very prominent
Stayed 1 night in Jul 2023

2/10 Terrible

Andre

Stayed 1 night in Jul 2023

6/10 Okay

Roy, Meridian

Traveled with family
Liked: Cleanliness, staff & service
Shower handle loose and hard to turn off, light burned out in bathroom when we got there, overall just needs some TLC
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Humidity in room , roaches in room , stains on towels and couch
Stayed 1 night in Jul 2023

8/10 Good

Michael

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

8/10 Good

Freddie

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets were stained & had cigarette burns on them. When we arrived the staff was not helpful & slightly rude. People on staff the next day were nice.
Stayed 1 night in May 2023

2/10 Terrible

Molly

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed for 3 days total and there was cockroaches everywhere in my room. Front desk was always empty, people outside fighting and screaming in the middle of the night, I went to use the coffee maker and it was dirty, breakfast was disappointing with very limited options, we never had any of maids come and bring us fresh towels or anything, we weren’t provided with shampoo or conditioner. Overall it was just a bad experience and I couldn’t wait to leave, consider a motel because it’s cheaper and probably cleaner.
Stayed 2 nights in May 2023
Response from A on 2023/6/7
Hi Molly, I am sorry that we did not meet your expectations. I see that you stayed for two nights. I was never made aware that there were any issues during your stay while you were here or we would have definitely taken care of anything that you may have needed. Thank you for staying with us

10/10 Excellent

Kimberly

Stayed 3 nights in May 2023

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Tina

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2023

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Grubby
A grubby little place with absolutely nothing to recommend it.
Stayed 1 night in May 2023

6/10 Okay

Cindy

Traveled with family
Liked: Cleanliness
Stayed 1 night in Apr 2023

8/10 Good

Kwame

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Larry

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities
decent access! the staff was great! Alot of local rif raf and homeless outside all hours of the night but never had any issues with any of them. The hotel owner helps them out, which is cool I guess.
Stayed 4 nights in Apr 2023

10/10 Excellent

Chris

Liked: Staff & service, amenities, property conditions & facilities
Lot of loitering and noise
Stayed 1 night in Mar 2023
Response from Sam on 2023/4/1
Thank you for the positive score we really appreciate it. We are also working on the issues mentioned in your review. We look forward to being of service to you in the future.

6/10 Okay

Cheryl, Aurora

Liked: Staff & service
Staff were nice. The ice machine area was filthy. Walls were thin and I could hear everything happening in the next guest room.
Stayed 1 night in Mar 2023

4/10 Poor

Matthew

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, darkly lit, absent staff. Place was major Skid Row, avoid if possible.
Stayed 1 night in Mar 2023

6/10 Okay

Jacqueline

Traveled with group
Disliked: Cleanliness
The check in & out clerks were real nice. The room itself was not very clean at all. A couple of our pillows had some black mold on them. The bathroom hadnt been swept or mopped in along time.
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveler

Traveled with group, Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Find something else! Dont book
No smoke detector in our rooms, doors look like they had been jimmed/ broken into, bath tub had seeler to patch cracks, smelled bad- someone was smoking, door handles not working correctly. Hotels.com isnt letting upload photos
Stayed 1 night in Jan 2023

6/10 Okay

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility and staff are wonderful..big problem with noise and loitering..if they continue to not enforce policy, I see the place going downhill fast
Stayed 2 nights in Jan 2023

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People very nice, friendly and professional

6/10 Okay

Gary

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel stay!!!
Front desk staff was wonderful. He even upgraded our room at check in because we were return customers. The breakfast isn’t anything special but the restaurant Louie’s is in walking distance which has amazing breakfast!!! Our room and bathroom was very clean. We did notice our comforter had burn holes in it. I’m sure they would have given us a new one but we just moved that part to the bottom of the bed. The bed is super comfy and wonderful pillows!!! Overall an excellent choice. Pictures on website look exactly like room you will be in.
Stayed 3 nights in Oct 2022

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Would not recommend.
Hallway smelled strongly like marijuana. I could smell it in the room all night. People were talking in the hall throughout the night. I was suspicious of activity going on there. This was not a cheap motel, either.
Stayed 1 night in Sep 2022

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Dianna

Stayed 1 night in Aug 2022

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ice machine broken some juice dispensers broken everything else was fantastic
Stayed 1 night in Aug 2022