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Reviews of Onsen Residence

3 out of 5
Onsen Residence
No 40, Xinyi Rd., Jiaoxi, Yilan County

Reviews

6.2
Rating 10 - Excellent. 1 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 4 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Alain, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste time on this place
Not a place for onsen. Photos is deceiving. Poor environment and facilities for onsen relaxation. There ar better places for such a hotel price.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

志仁

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
..............
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Spa溫泉，只有假日才有，網站沒寫，易生誤解，有被騙的感覺！
Stayed 1 night in May 2019
Response from milashca on 2019/6/30
謝謝您的告知，是我們的疏忽!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
此為山那邊社區套房。浴缸很大。早餐不錯選擇算多。
Stayed 1 night in Apr 2019
Response from yofan on 2019/6/13
謝謝您，歡迎下次再度光臨！

6/10 Okay

HUANG

Disliked: Room comfort
沒有車位，房間太小了，很像住套房
Stayed 1 night in Apr 2019
Response from 柯小姐 on 2019/5/9
您好，我們每間溫泉會館都有免費提供停車場喔!

4/10 Poor

cyong yu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
櫃檯人員服務態度不錯，房間很像日租套房，假日4人房4500覺得花的不值得
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
冷氣噪音的日租套房還能一晚四千多，誇張
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service
房間跟照片上的有點差異，似service apartment 多點，沒有住温泉旅館的感覺，而且比較舊，窗户關不上，水喉亦有點生鏽了。 Overall, 價錢不便宜但物非所值。
Stayed 2 nights in Jul 2017

2/10 Terrible

Yukihiko, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
つくりが貧相でフロントの対応も非常に悪いホテル
1ヶ月前に予約して当日の夕方訪れたが、部屋がまだできていないと言うので30分以上待たされた。30分後に行くと部屋はすでに満室で、高い部屋なら空きがあるが差額を払うよう言われた。そんな、あほなと押し問答の挙句、追加料金なしで泊れることになったが信じられないことだ。その部屋も天井が非常に低く、隣室の物音が筒ぬけなど、実につくりが簡単で貧相である。規模のわりにフロントやレストランも面積が最小限で、朝食も遅く行くと席が無いなど最悪。2度と泊らない。

8/10 Good

Chenhan, 台中市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物超所值
整體都感覺不錯，物超所值

6/10 Okay

Siu kuen, 香港

Disliked: Cleanliness, staff & service, property conditions & facilities
地方大，但配套不足
我之前曾寄電子郵件給此酒店，問怎樣乘交通工具去酒店，但是沒有收到回覆。 酒店提供的早餐有待改善，食物只是溫暖，我們7am 食，都好似很早已放在枱上，不熱。如可以，食物的品質提高點比較好。 室外的溫泉湯池比較小時間開放，好失望。 地方大和交通方便，适合一家人住

6/10 Okay

Vampire

還好吧
還好吧

4/10 Poor

Hao Wei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hsiu-chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort