Front of house staff are really good, decent level of english and very helpful. Accommodating many requests to ensure a smooth stay. We were travelling with a baby and they were very understanding. Breakfast is a little high at 85 SAR pp, however many restaurant options within 10 minute walk of hotel. A very decent hotel. They should have maybe 1 hour allotted to ladies only.
Ubdullah
於 2025 年 4 月住了 2 晚
2/10 很糟糕
Eysa
親子旅遊
2025 年 4 月 3 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was bad experience, never ever I had like this before , starting from front desk staff since they nervous and anxious and nonprofessional, certainly I will not my choice in future. Disrespectful staff, dirty place and worsening year by year
This is my 1st time to write in this way , but I hope they will take my words seriously to improve the quality and facility of this place
Eysa
於 2025 年 3 月住了 5 晚
10/10 有夠讚
Salman
2025 年 3 月 14 日
Salman
於 2025 年 3 月住了 2 晚
4/10 不太好
moein
情侶出遊
2025 年 3 月 1 日
喜歡:員工素質
不喜歡:整潔度
The room was spacious and well furnished. Cleaning was conducted daily. However, there were negative issues such as the clearly visible old stains on the carpet and leak from the shower tray. The television channels kept cutting off spoiling the continuity of viewing. Contacting or leaving a message to the guest proved a futile and lengthy exercise requiring the use of a code when they determined wrongly that the guest was not answering. There was ample parking but the back of the hotel area is rundown. The hotel is in need of a complete refurbishment.
moein
於 2025 年 2 月住了 9 晚
10/10 有夠讚
MUHAMMAD ALI,lexington
2025 年 2 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
As expected, even better
MUHAMMAD ALI
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Abdessalam
情侶出遊, 家庭旅遊, 親子旅遊
2025 年 2 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was erg fijne hotel om tot rust te komen
Abdessalam
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Mazin
家庭旅遊
2025 年 1 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mazin
於 2025 年 1 月住了 3 晚
6/10 一般般
真實旅客
家庭旅遊
2025 年 1 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel mentions a shuttle and airport transfers as a service but when I enquired days before I never received a response. Once I booked in they gave several stories regarding having stopped the shuttle. One of the staff approached me afterwards asking if I need a taxi to the airport as he can get someone. False advertising to get you to pay extra to use their connections for transport. You pay a lot to stay at this hotel and then they try con you to use transport that they arrange to make a buck out of you. Not worth it, it’s on a busy main road, rather get a hotel that has amnesties around within walking distance and has a real shuttle service.
真實旅客
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Abdur
親子旅遊
2025 年 1 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a very comfortable stay at Novotel , the room was clean and they were considerate enough to accommodate oiur last minute booking , very conveniently located in the centre of city and also not very far from the airport. I would love to visit next time!
Abdur
於 2025 年 1 月住了 1 晚
6/10 一般般
Assim
家庭旅遊
2025 年 1 月 9 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Slow service but clean hotel with big rooms
Good location big rooms but service and check in was very slow and the cafe served cakes which seemed to be old
If the service and food improved it would be a good hotel to stay in
Assim
於 2025 年 1 月住了 1 晚
4/10 不太好
Magatte
家庭旅遊
2025 年 1 月 5 日
不喜歡:整潔度
Chambre pas bien nettoyé
Moquette entachée
Forte odeur de cigarette
Lit et oreillers inconfortable
Mais le petit déjeuner était bon
Magatte
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Tausif
家庭旅遊
2025 年 1 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Tausif
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Awelkhier
2025 年 1 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Awelkhier
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Ardon
2024 年 12 月 25 日
Ardon
於 2024 年 12 月住了 4 晚
10/10 有夠讚
Muhubo
家庭旅遊
2024 年 12 月 18 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Muhubo
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Ardon
商務旅客
2024 年 11 月 28 日
喜歡:員工素質、住宿環境和硬體和客房舒適度
The 9th floor once you get out of the elevator, the smell is so bad.
TV is not working