2/10 很糟糕
Shamso
家庭旅遊, 親子旅遊
2025 年 9 月 8 日
喜歡：整潔度和住宿環境和硬體
I had the worst customer service experience with Mbaat. I booked a property in mid-July and paid in full upfront through Expedia. On check-in day, we were left waiting a long time with my kids while the staff claimed no payment was made. Even after I sent proof via WhatsApp, I received no response for a while, then was told the payment was “not complete.” I had to call Expedia to resolve the issue. Because of this experience, I will never return to Mbaat or recommend them to family and friends.
Shamso
於 2025 年 8 月住了 23 晚