「The time for checking in and checking out took too long. There was no specific passage for waiting in line. Although there are two to three receptionists, I had waited in one line while the other three hotel guests had checked in right next me. Same thing happened when I checked out the room.」
「we where not able tk stay/ use our reservation because the room that we booked is not available when we got there. we where not refunded and we did not have a room. worst experience from expedia.」
「I have read ads about Excelsior a while back but I felt it was too expensive considering its location. This time their price was reduced to a reasonable price so I booked. Other than the fact than parking is separated and there is no walkway to the hotel, all were excellent from well appointed rooms and beddings and very courteous staff.」
