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Very friendly staff! Comfy and clean rooms. My girls and I loved the game room. It was well stocked with board games and table top games. Check out was a breeze. We will definitely stay there again if we’re in the area! Highly recommend!

past customer, no bad experiences here, decent breakfast, clean

I liked the cleanliness and maintenance of property. I did not like that the gift shop was "woke" with predominately lgbt and "pride" merchandise. Foreknowledge of this would have influenced our decision.

This was one of the nicest hotels I’ve stayed in a while. Very clean, almost pristine in fact.. I would stay here again anytime and I would recommend it 110%

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I tore my dress I was going to wear to a wedding, and I needed a needle and thread to repair it. My husband went down to the front desk, but the person did not have it. She called the hotel next door, and went over to get a little sewing kit. My husband offered to give her a few dollars, but she did not accept it, saying it was part of her job. We believe it was a service beyond the call of duty. Also, the breakfast was tasty, and the premises and room were spotless. Thank you.

Great stay. Friendly staff. Very nice facilities.

Great hotel, located on the restaurant/shopping strip in Wilmington. The Holiday Inn Robert's Center is where we stay for our annual trip to Wilmington, but was booked to a dog show this year. This H.I. Express was a excellent substitute. It was clean, modern and had good amenities. It was also convenient to our event. Staff was very nice and helpful, including fixing my H.I. reward account which has been messed up for years. Free breakfast was nice and had a good variety to cover most...

Central to all I wanted to see.

The young man who checked us in was very helpful and polite. The gentleman helping with breakfast was also very sweet and helpful. The room was very clean and just as described!

Horrible debacle on check-in. After driving 8 hours, took 45 minutes to straighten out Orbitz/Expedia payment problem. I won't use Orbitz again.

We loved staying at the General Denver! The building is beautiful with a unique charm to it. The staff is incredibly friendly! We unintentionally booked a room too small for three people (the website described the room I booked as a Deluxe so I assumed it had a bed and pull out couch.) when it was determined we were actually in the smallest room in the entire hotel, the manager upgraded us to a two bedroom suite at no extra cost. The food at the hotel was also pretty good! In walking distance,...

Amazing experience. Friendly and helpful staff. They went above and beyond. The hotel and room were clean. After driving 5 hours, I wanted a good night sleep which I did have. I stayed at this hotel before. All great experiences.

I was very impressed with the access and ease for the handicaped. My mother had absolutly no troubles with her mobility chair and the room was very easy for her to get around in.

The tables by the breakfast was uneven and falling apart