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Reviews of Iwakuni Kokusai Kanko Hotel

3.5 out of 5
Iwakuni Kokusai Kanko Hotel
1-1-7 Iwakuni, Iwakuni, Yamaguchi-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 67 reviews" "
Rating 8 - Good. 28 out of 67 reviews" "
Rating 6 - Okay. 4 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

8.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jozeph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

tammy

Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING HOTEL, ONE OF THE BEST I'VE EVER STAYED IN IN MY ENTIRE LIFE, THE VIEWS ARE GORGEOUS AND BREATH TAKING!
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and big rooms, delicious meals, amazing onsen view!! Staff were friendly too, accommodating to our pick up requests from shin Iwakuni station. Highly recommended!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities
The staff was very friendly and helpful....they wanted to make your stay a happy one and the location is great.
Stayed 2 nights in Oct 2019

8/10 Good

Douglas

Traveled with group
Liked: Cleanliness, staff & service, room comfort
70s decor, 21st century amenities
This place is in tiny Iwakuni, and it’s seen better days. However, it’s location cannot be beat, right across from the bridge. It also has an awesome onsen. And we had a set dinner that was fantastic. If I came to this town again, I’d definitely stay here.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Reception staff were extremely helpful and going all the way to make our stay pleasant
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

JOE

Liked: Cleanliness, staff & service, room comfort
Great location
Older hotel in a great location. They were undergoing a major renovation when I was there. Extremely noisy ! Fortunately I was out most of the time.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is wonderful especially the front desk team. It was my second time staying there and they remembered me from my first trip couple of months ago (and if they didn’t, they did their research!).
Stayed 2 nights in Dec 2018

10/10 Excellent

Quanlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view from the room. Very near kintaikyo
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Courteous staff and great local food!
Stayed 1 night in Mar 2018

8/10 Good

jmori, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Can't get any closer to the famous Kintaibashi bridge or the very excellent sword museum or the nice Iwakuni jo. The service is excellent. It is an older style Japanese hotel so the beds are very hard In terms of American comfort...but very good for your back. They serve an excellent Japanese only breakfast.

4/10 Poor

Mike, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very very hard beds - very uncomfortable night.
Lots of good things about the hotel, but the main thing I want of a hotel is a good night's sleep. On this the Iwakuni Kokusai failed miserably. We had a very uncomfortable night indeed, because the beds were so hard. I wouldn't be surprised if the beds were acquired from the Chinese prison surplus store.

10/10 Excellent

IKUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
錦帯橋に近く観光し易く、バス停も近くにある為 とても良い。
Stayed 1 night in Nov 2023

10/10 Excellent

AKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古い建物ですがとても清潔です 錦帯橋の直ぐ側で錦帯橋の景色を朝晩楽しめます。 フロントの方に蓮根麺が食べたい何処かがありますかときいても分からずで、もう少し近くの飲食店を詳しく知り案内をしてくれると良かったです。 朝食会場のスタッフは皆親切で良かったです。 全体的にとても常に全てのスタッフが挨拶をしてくれて親切で良いホテルでした。
Stayed 1 night in Aug 2023

10/10 Excellent

Kazuhiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
露天風呂が素晴らしかった。朝食も。
Stayed 1 night in Jun 2023

10/10 Excellent

Ryoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Yoshiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Masateru

Stayed 1 night in Jul 2022

8/10 Good

kyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
適度にさりげなく良かった！
Stayed 1 night in Jun 2022

10/10 Excellent

TETSUYA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Nov 2021

10/10 Excellent

junko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度も利用しています。広島中心部から1時間とアクセスが良く、錦帯橋の目の前で、立地抜群です。お風呂は露天風呂で四季折々の風景が体感でき、ゆったりとくつろげます。お料理も鮎と、岩国の郷土料理を含めた懐石料理がとても美味しいです。コロナで一人旅の方が多く、静かでゆっくり過ごせました。また紅葉が深まった頃に利用したいです。
Stayed 1 night in Sep 2021

10/10 Excellent

hironobu

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯が本当に美味しく、スタッフ全員のサービスが素晴らしかったです。
Stayed 1 night in Jul 2021

10/10 Excellent

shinichiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
錦帯橋横の温泉旅館
錦帯橋横の旅館でした。5階フロアーは改装したそうでキレイでした。 露天風呂から錦帯橋も岩国城もみれいい感じです。　 朝食も美味しかったです。
Stayed 1 night in May 2021

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
惜しい
ツインなのでルームキーが2個あれば最高だった。これ以外は全て素晴らしかった
Stayed 1 night in May 2021

8/10 Good

SHINGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また機会が有れば泊まりたい
建物は歴史を感じさせる感じですが 中はとても綺麗 部屋もツインに１人だったのでとても広くて綺麗でした。 お風呂も露天風呂からライトアップされた岩国城が見えて大満足 朝食も品数も多くて美味しかったです。
Stayed 1 night in Mar 2021

10/10 Excellent

Tomoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足
四川飯店、美味しかったし、サービスも最高てました。温泉も満喫。リニューアル後の部屋はとても綺麗でした。またぜひ行きたいです。
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2020

10/10 Excellent

MASAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
少し古いこともあってか所々汚れている場所はあったが、特に気にはならないと思います。 ご飯も美味しかったです。
Stayed 1 night in Aug 2020

8/10 Good

なべお, 神奈川

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
遅めのチェックインでしたが、 快く受付をして頂きました。
Stayed 1 night in Jul 2020

8/10 Good

ETSUO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出張で使用しました。
部屋の窓からは錦帯橋が綺麗に見え、絶好のロケーションでしたが、階数によっては見えないようです。シングルの部屋は観光ホテルにしてはチープでしたが、露天風呂はなかなか良かったです。
Stayed 1 night in Mar 2020

8/10 Good

MAKITO

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

KIYOHITO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

mitsuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Man Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務細心，早晚餐有特色，地點方便
酒店職員好有禮貌，服務細心 早晚餐有地道特色，食材新鮮 酒店鄰近錦帶橋及岩國城，步行可達，非常方便 房間是和洋式很大間，非常寬敞，唯部分設備比較舊
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂からの景色がよかった
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
プロのおもてなし
ホテルに足を踏み入れた時から明るい挨拶と丁寧な応対をして頂き、気持ちよく過ごすことができました。宿泊客が少なかったこともあり、シングルルームを予約していたがツインの広い部屋にして頂け気遣いが嬉しかったです。部屋には寒さ対策のために毛布も用意してあり、少し肌寒い日でしたので大変助かりました。 スタッフの皆さんひとりひとりが本当に感じが良かったのですが、ひとつだけ残念だったのは部屋に灰皿を持ってきて頂いた方だけがドアをノックしたあとにいきなり外からドアを開けようとしたことと、手渡される時の対応が少し雑だったことです。 夕食は落ち着いた部屋でゆっくり楽しむことができましたし、料理も全てとても美味しかったです。朝食も手が込んでいて十分堪能しました。 錦帯橋はほぼ目の前という好立地で最寄りのバス停も近いです。 温泉風呂が７階にあり、外の休憩場所から錦帯橋が望めます。夜ならライトアップした橋を見ることができます。 建物は古いですが私は気になりませんでした。現在改装工事をしているそうです。全体的にとても良かったので次回また旅行する機会があれば必ず利用したいです。
Stayed 1 night in Apr 2019

10/10 Excellent

Yuan-Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
感覺的出來是非常老的飯店,也有整修過,離錦帶橋超近,白天或晚上開個窗就可以看到,露天溫泉邊看夜景邊泡湯也很舒服,缺點的話,大概就是舊大樓特有的味道吧!
Stayed 1 night in Feb 2019

8/10 Good

Wenpin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
週遭像是在日本的鄉下，早晚安安靜靜的，跟城市有截然不同的感覺。 雖然好像有點單調無聊，整體來說，好舒服的。 讚！值得再來。
Stayed 1 night in Feb 2019

10/10 Excellent

PINGHSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2018