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Reviews of YOTELAIR Istanbul Airport AIRSIDE

YOTELAIR Istanbul Airport AIRSIDE
Tayakadin Mah. Terminal Cad. No.1, Arnavutkoy, Arnavutkoy, Istanbul

Reviews

8.0

Very Good

Rating 10 - Excellent. 413 out of 879 reviews" "
Rating 8 - Good. 246 out of 879 reviews" "
Rating 6 - Okay. 95 out of 879 reviews" "
Rating 4 - Poor. 53 out of 879 reviews" "
Rating 2 - Terrible. 72 out of 879 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kari

Liked: Amenities
It was a great overnight spot
Stayed 1 night in Apr 2024

4/10 Poor

Luis

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge per hours which is inconvenient. Staff take 25 mins with each person at reception. dirty toilets. Noisy. The key stopped working so it would not open the toilets, then I had to go to the reception to re-activate. Not value for money. the light would not switch off unless the room key is take off the control. then all electricity including plugs stop so you are unable to charge your phone/laptop. A mess.
Stayed 1 night in Apr 2024
Response from Mission Control Team on 2024/4/28
Dear Luis,Thank you for your accommodation and your feedbacks.Your feedbacks will be shared with the relevant department.We look forward to welcoming you again.Kind Regards

10/10 Excellent

Steve, SPANISH FORT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mission Control Team on 2024/4/27
Dear Steve,Thank you for your accommodation and your high grading.We look forward to seeing you again.Kind Regards

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sleep really well, and took a shower after a long flight.
Stayed 1 night in Apr 2024
Response from Mission Control Team on 2024/4/27
Dear Elizabeth,Thank you for your accommodation and your kind words.We look forward to your next visit.Kind Regards

2/10 Terrible

Scott

Disliked: Staff & service, amenities, property conditions & facilities
Staff unresponsive. Given the cost its bare bones hotel
Stayed 1 night in Apr 2024
Response from Mission Control Team on 2024/4/28
Dear Scott,Thank you for your accommodation and your valuable feedbacks.We apologise to you for the inconvenience.The necessary actions will be taken accordingly.We look forward to your next visitKind Regards

4/10 Poor

Diwakar, Dublin

Disliked: Cleanliness, property conditions & facilities
The room wasn't cleaned properly, hair strands on the bed, coke stain on the desk, the bathroom wasn't clean.
Stayed 1 night in Apr 2024
Response from Mission Control Team on 2024/4/27
Dear Diwakaer,Thank you for your accommodation and your feedbacksYour valuable comments about the cleanliness will be shared with the relevant department.We look forward to welcoming you again.Kind Regards

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very concenient with an excellent location in the airport.
Stayed 1 night in Apr 2024
Response from Mission Control Team on 2024/4/8
Dear Christine,Thank you for your valuable time to write your feedbacks.We look forward to your next visit.Kind Regards

10/10 Excellent

Thomas, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mission Control Team on 2024/4/8
Dear Thomas,Thank you for your valuable time to vote us.We look forward to your next visit.Kind Regards

10/10 Excellent

Lindsey, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities
If you find yourself with a long layover at Istanbul Airport then I highly recommend treating yourself to absolute peace and quiet. My room had the most comfortable bed I have ever slept in at a hotel, a small office area where I took a work call on the strong Wifi, and a shower with shampoo and body wash supplied for me. The Yotel is centrally located near lounges, shopping, and the nexus of all the terminals. The staff checked me in quickly and in my room I couldn't hear any of the hustle and bustle of the airport.
Stayed 1 night in Apr 2024
Response from Mission Control Team on 2024/4/8
Dear Lindsey,Thank you for your valuable time to express your nice feedbacks.We are so happy to read your nice comments.We look forward to your next visit.Kind Regards

10/10 Excellent

Vladimir, Bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mission Control Team on 2024/4/8
Dear Vladimir,Thank you for your valuable time to vote us.We look forward to your next visit.Kind Regards

2/10 Terrible

Roman

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Insanely overpriced tiny 💩 hole without windows.
Stayed 1 night in Mar 2024
Response from Mission Control Team on 2024/3/30
Dear Roman,Thank you for four valuable time to write your feedbacks.Because we are an airport hotel the rates are a bit high also we have some rooms with windows but the windows can not be opened.We would be glad to hear your other valuable feedbacks will help us to increase our satisfaction scores.We look forward to welcoming you again.Kind Regards

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024
Response from Mission Control Team on 2024/3/30
Dear Lars,Thank you for four valauable time to to mark us.Every guest leaves satisfied this is our aim.We look forward to welcoming you again.Kind Regards

10/10 Excellent

Kandace, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to stay in the airport. Clean, comfortable and easy. Dining options available. Helpful staff.
Stayed 1 night in Mar 2024
Response from Mission Control Team on 2024/3/30
Dear Kandace-,Thank you for four valauable time to write your feedbacks.We are very pleased to hear your nice compliments.We look forward to welcoming you again.Kind Regards

10/10 Excellent

Mark

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mission Control Team on 2024/3/17
Dear Mark,Thank you for your valauable time to vote us.It is much appreciated.We look forward to your next visit.Kind Regards

4/10 Poor

ROY, MIAMI

Traveled with group, Traveled with family
Liked: Cleanliness
Excelent choice for flight stopover … very expensive for what you get! And my first time they charge me extra $80 or $20 per hour for regular 4pm arrival … they do not warn you neither Expedia about the ridiculous 8pm “standard?? Checkin”. Bad surprise when you arrive and want your room quickly to relax and sleep… which is the sole purpose of the stop
Stayed 1 night in Feb 2024
Response from Mission Control Team on 2024/3/2
Dear ROY,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your feedbacks.Regarding the check in&check out times we would like to inform you that they are all written in your confirmation letter.We look forward to your next visit.Kind Regards

4/10 Poor

Jacob

It was not clear that you can’t get in the hotel after certain hours, since you have to go through passport control and it’s closed, you are not able to access hotel. We were accommodated in outter hotel but not what paid for.
Stayed 1 night in Feb 2024
Response from Mission Control Team on 2024/3/2
Dear Jacob,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your feedbacks.As you mention above we have certain check in&check out hours but of course we will share your valuable feedbacks with the management team.We look forward to your next visit.Kind Regards

10/10 Excellent

IRINA

Stayed 2 nights in Jan 2024
Response from Mission Control Team on 2024/3/30
Dear Irina,Thank you for four valauable time to vote us.It is always nice to get good marks from our guests.We look forward to welcoming you again.Kind Regards

4/10 Poor

Mehdi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff exhibited unfriendliness and informed me that, due to booking through Expedia, the check-in time was set for 8 PM. However, my intention was to reserve the hotel from 8 am to 2 pm, as we were in transit from the airport. Unfortunately, I was billed for an entire night instead of the intended 6 hours. This resulted in a negative experience.
Stayed 1 night in Jan 2024
Response from Mission Control Team on 2024/2/11
Dear Mehdi,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your acommodation and your feedbacks.We would like to inform you that for early check in an amount is supposed to be charged as according to the rules but we kindly advice you to make your bookings according the hours you would like to stay and you can inform your agency accordingly.We look forward to welcoming you again.Kind Regards

10/10 Excellent

Carol

Stayed 1 night in Jan 2024
Response from Mission Control Team on 2024/1/21
Dear Carol,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your choosing Yotel and your high rating.We look forward to your next visit.Kind Regards

10/10 Excellent

Nina

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024
Response from Mission Control Team on 2024/1/18
Dear Nina,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your nice comments about out staff.We look forward to welcoming you again.Kind Regards

4/10 Poor

Ulrich

Stayed 1 night in Jan 2024
Response from Mission Control Team on 2024/1/18
Dear Ulrich,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation.We would like to gather valauble information from you about our services so that we can increase our guest satisfaction.We look forward to welcoming you again.Kind Regards

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mission Control Team on 2023/12/30
Dear Angelika,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for prefering Yotel and your rating.We look forward to welcoming you again.Kind Regards

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Misison Control Team on 2023/12/30
Dear Ahmed,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for prefering Yotel and your rating.We look forward to welcoming you again.Kind Regards

10/10 Excellent

Luis A

Stayed 1 night in Dec 2023
Response from Mission Control Team on 2024/1/18
Dear Luis A,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your rating.We look forward to welcoming you again.Kind Regards

10/10 Excellent

nadya

Stayed 1 night in Dec 2023
Response from Mission Control Team on 2024/1/7
Dear Nadya,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your rating.We look forward to your next visit.Kind Regards

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying on the airside of Istanbul airport before an early international flight was so smart. This hotel made it so easy. Room is clean and is designed as if IKEA designed a hotel room. All the amenities you need...bedside USB plugs, shampoo/conditioner/body wash.
Stayed 1 night in Dec 2023
Response from Mission Control Team on 2023/12/9
Dear Alison,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your feedbacks.We look forward to your next visit.Kind Regards

4/10 Poor

ALEKSANDR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
shower door was broken
Stayed 1 night in Nov 2023
Response from Mission Control Team on 2023/12/9
Dear ALEKSANDR,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your feedbacks.Regarding the shower doıor problem we apologise to you for the inconvenience also we would like to hear your comments which will help us to increase our guest satisfaction.We look forward to your next visit.Kind Regards

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for transfer passengers!
Stayed 1 night in Dec 2023
Response from Mission Control Team on 2023/12/9
Dear Ramona,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your feedbacks.We look forward to your next visit.Kind Regards

10/10 Excellent

Sheila

Stayed 1 night in Nov 2023
Response from Mission Control Team on 2023/11/24
Deer Sheila,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your rating.We look forward to your next visit.Kind Regards

10/10 Excellent

Phil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for AIRSIDE stay
We were stuck in the airport terminal with a delayed flight and decided to stay overnight here. It was expensive, but we are so glad we did. The beds were comfortable, the shades kept the room dark and quiet, and having the privacy and showers was worth it. I don't expect to be stuck in Istanbul again, but if I came across the need to stay in another Yotel property, I wouldn't hesitiate.
Stayed 1 night in Nov 2023
Response from Mission Control Team on 2023/11/24
Deer Phil,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your comments.We look forward to your next visit.Kind Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for an overnight stay in Istanbul Airport. Staff is friendly and helpful. Rooms are small for a couple but acceptable for one night during transit.
Stayed 1 night in Nov 2023
Response from Mission Control Team on 2023/11/24
Deer Krisin,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your nice comments.We look forward to your next visit.Kind Regards

10/10 Excellent

Nikolay, Ocean Pines

Liked: Cleanliness, staff & service, property conditions & facilities
It took time to find the hotel at the airport, but the facility is very clean and neat and safe
Stayed 1 night in Oct 2023
Response from Mission Control Team on 2023/11/5
Dear Nikolay,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for choosing Yotel and your comments.Regarding the directions to the hotel we would like to inform you that you can always contact us and we can gladly provide you directions.We look forward to welcoming you again.Kind Regards

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have a bathroom & bed in a clean and quiet room during an overnight layover in Istanbul, although it was at a hefty price. My only complaint is that the line for check-in took a long time. It seems that many people had not pre-registered. It would be helpful to have an express line or online check-in for people that have already registered and paid for their stay.
Stayed 1 night in Oct 2023
Response from Mission Control Team on 2023/11/6
Dear Christina,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for staying at Yotel and your feedbacks.We apologise to keep you wait for check in also your valuable feedback will be reported to the management.On the other hand we are happy that you enjoyed the rest of your stay.We look forward to welcoming you again.Kind Regards

2/10 Terrible

Carol

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from Mission Control Team on 2023/11/6
Dear Carol,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your rating.We would like to hear your valauble feedbacks which will help us to increase our guest satisfaction.We look forward to welcoming you again.Kind Regards

8/10 Good

Chris

Stayed 1 night in Oct 2023
Response from Mission Control Team on 2023/10/16
Dear Chris,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your rating.We look forward to your next accommodation.Kind Regards

8/10 Good

Mihails

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mission Control Team on 2023/10/15
Dear Mihails,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your rating.We look forward to welcoming you again.Kind Regards

2/10 Terrible

JERRY

Disliked: Staff & service, amenities, property conditions & facilities
Staff was difficult and the room was not the one I paid for.
Stayed 1 night in Oct 2023
Response from Mission Control Team on 2023/10/15
Dear JERRY,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for choosing Yotel and your feedbacks.Regarding the staff we apologise to you for the inconvenience could we kindly get information about the issue so that we can take our actions accordingly.Thus your reservation was for a premium plus king room and we provided you that type of room.We look forward to welcoming you again.Kind Regards

4/10 Poor

Peter, Miami

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs proper cleaning. The whole place is stinky. Rooms are ok but again, cleaning is done very poorly.
Stayed 1 night in Oct 2023
Response from Mission Control Team on 2023/10/14
Dear Peter,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your reviewsYour valauable comments will be shared with the relevant department.We look forward to welcoming you again.Kind Regards

10/10 Excellent

Malik, Atyrau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the airport transit zone, airside, i.e. no need to go through passport control etc. Boarding pass is needed. Just make sure your luggage, if you have any, is checked all the way through to the final destination. If needed double check with the transfer desk before the security check. Obviously the hotel location is very convenient. It is a nice clean comfortable transit hotel. No windows in most of the rooms. Perhaps the only downside is the price / quality ratio. Being almost a monopoly the price is quite high, more than 300 EUR per night for a small transit room. Bear also in mind that standard checkout time is 9am, not midday, so if one needs to stay longer he/she need to pay extras after 9am. Staff members are doing their best in staying connected with customers although the receptionist that checked me in was a bit grumpy, perhaps tired after a long day, no problem. Overall, good but very expensive hotel in the transit zone. Thanks.
Stayed 1 night in Sep 2023
Response from Mission Control Team on 2023/10/15
Dear Malik,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your comments.Because we are an airport hotel the rates are a bit high and on the other side we are happy that you enjoyed the rest of your stay.We look forward to welcoming you again.Kind Regards

8/10 Good

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the hotel being inside the airport
Stayed 1 night in Sep 2023
Response from Mission Control Team on 2023/10/7
Dear Vanessa,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for prefering Yotel and your comments.We look forward to hosting you again.Kind Regards

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maximum Sleep, Maximum Convenience
We stayed at the Airside of this hotel which is inside of the security checkpoint. That is very convenient between connecting flights. The hallways smelled musty, but the room was clean, cooled off quickly and the bed and pillows were awesomely comfortable! This was a great option vs dealing with airport shuttles and security checkpoint delays. This maximized our sleep and minimized inconvenience.
Stayed 1 night in Sep 2023
Response from Mission Control Team on 2023/10/7
Dear Wayne,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for prefering Yotel and your comments.For the musty smell we apologise to you for the inconvenience and the necessary action will be taken.On the other hand we are happy that you enjoyed the rest of your accommodation.We look forward to hosting you again.Kind Regards

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Mission Control Team on 2023/9/26
Dear Robert,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your rating.We would like to hear your valauable comments which will lead to a better quality of service.We look forward to welcoming you again.Kind Regards

4/10 Poor

Engin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mission Control Team on 2023/11/6
Dear Engin,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your rating.We would like to hear your valauble feedbacks which will help us to increase our guest satisfaction.We look forward to welcoming you again.Kind Regards

10/10 Excellent

Alexander, WALNUT CREEK

Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Mission Control Team on 2023/9/13
Dear Alexander,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your rating.We look forward to your next visit.Kind Regards

10/10 Excellent

rudy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Mission Control Team on 2023/9/13
Dear rudy,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation and your rating.We look forward to your next visit.Kind Regards

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
It was hard to find, not enough signs. The front desk clerk was very professional and helpful.
Stayed 1 night in Aug 2023
Response from Mission Control Team on 2023/9/7
Dear Emad,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your complimentsWe look forward to welcoming you again.Kind Regards

10/10 Excellent

Roman

Stayed 1 night in Aug 2023
Response from Mission Conrol Team on 2023/9/26
Dear Roman,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your rating.We look forward to welcoming you again.Kind Regards

2/10 Terrible

Andriy

Disliked: Cleanliness, staff & service, property conditions & facilities
>6 hours connections should be free for everyone not only for business
Stayed 1 night in Jun 2023
Response from Mission Control Team on 2023/9/7
Dear Andriy,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your accommodation.We would like to inform you that this rule is valid only in Turkish Airlines.We look forward to your next visit.Kind Regards

10/10 Excellent

Claudia

Comfortable Clean Quiet
The air side location is a must stay . It is located after all of the security checks next to the Waikiki store. The room was large, and you can control the air conditioning to be as cold as you want. The next morning was easy as you only have to walk a few steps to your gate. Quiet and comfortable. We had a king size bedroom.
Stayed 1 night in Aug 2023
Response from Mission Control Team on 2023/9/7
Dear Claudia,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank you for your nice comments.We look forward to your next visit.Kind Regards

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is not bad, but extremely expensive!
Stayed 1 night in Aug 2023
Response from Mission Control Team on 2023/8/25
Dear Mikhail,Warm greetings from Yotel Istanbul Airport Hotel.We would like to thank toy for choosing Yotel and your nice comments.We would like to inform you that because we are an airport hotel the rates are a bit higher.We look forward to welcoming you again.Kind Regards