Dear Doğa, First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with the teammate you mentioned by name.Thank you again for your visit and we hope to welcome you again in the near future. I want you to know that I am personally ready to help you in anything I can.Regards,

عزيزي الضيف القيمة عامر،بداية، نشكرك على اختيار فندق ويندهام جراند إسطنبول ليفينت وتخصيص الوقت لمشاركة تفاصيل تجربتك.يسعدنا جدا أن نعرف أنك راض عن مرافق فندقنا وخدمات فريقنا أثناء إقامتك. إذا كان هناك أي شيء يمكنني مساعدتك به من أجل خدمتك بشكل أفضل خلال إقامتك القادمة، أرجو منك الاتصال بي دون تردد.نشكرك مرة أخرى على زيارتك ونأمل أن نرحب بك مرة أخرى في المستقبل القريب.أطيب التحيات،

Dear Nevzat, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Reza, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Koray, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Dear Tarek, First of all, We would like to thank you very much for making us feel honored by your visit, and we would like to convey that our entire team constantly strives to ensure your comfort and well-being. However, we see that we could not meet your expectations based on the score you gave. We believe that the reason is the deposit procedure you experienced when checking in to our hotel. Please allow us to explain this situation. As a hotel procedure, a certain amount of deposit is collected from all our guests at the entrance and the balance is kept for the guest inside. It should not be thought that the deposit received is only for the minibar or possible damages. You, our valued guests, can benefit from all areas of the hotel, place your orders from room service, get dry cleaning service, choose valet service and make your payment only by having these services transferred to your room. This process actually ensures that you receive much more comfortable service during your stay. If you do not leave a deposit, you will be asked to pay for the service you receive at that time, and unfortunately, your request to pay at check-out cannot be accepted since you did not leave a deposit as per the procedure. If you left a deposit in cash, you can immediately get it back in cash when you leave. We would like to remind you that assistance is provided during check-in. Rest assured that the necessary notes have been taken for your next stay. We thank you once again for your accomodation and sincerely hope that we will find another opportunity to prove our service standards and create better memories. Regards

Dear Norah, First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with the teammate you mentioned by name.Thank you again for your visit and we hope to welcome you again in the near future. I want you to know that I am personally ready to help you in anything I can.Kind Regards,

Dear Nouf , First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Dear courtney, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear YAKUP, First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Dear Shadi, We would like to thank you very much for making us feel honored by your visit by staying at Wyndham Grand Istanbul Levent, and we would like to convey that our entire team constantly strives to ensure your comfort and well-being. Please rest assured that the feedback you provided for Careme Restaurant has been forwarded to the restaurant manager. We would also like to inform you that we are trying to choose the most beautiful rooms by providing the best service we can, depending on availability, for our valued guests like you. We would also like to point out that your request has been forwarded to the Front Office manager and notes have been taken for your next stay. Thank you again for your visit and we hope to welcome you again in the near future. Best Regards

Dear Guest mohab, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Yassir , First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Dear Yassir, First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Dear Akram ,First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards

Dear ARZU, First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Dear Matthew, We would like to thank you very much for making us feel honored by your visit by staying at Wyndham Grand Istanbul Levent, and we would like to convey that our entire team constantly strives to ensure your comfort and well-being. However, we have learned about the inconveniences you experienced with some services during your stay. Please trust that this is an unfortunate situation and let me convey that it is absolutely not representative of how we aim to serve our guests. We are very sorry that we did not have the opportunity to learn about your situation and take corrective measures during your visit. Our security department could intervene or we could change your room. We would love to be able to make up for this on your next stay, so rest assured that all necessary notes have been taken. Also, rest assured that your feedback regarding your do not disturb room has been forwarded to the responsible department manager. Thank you once again for your stay and I sincerely hope that we will find another opportunity to prove our service standards and create better memories. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation. Best Regards / Yasemin ILGIN Guest Relations Manager

Dear Fawaz, First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Tarik,First of all, thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear CAGDAS, First of all, Thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Farzin, First of all, thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Rest assured that your feedback for Breakfast Area has been forwarded to the responsible department manager.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear saleh , First of all, thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Rest assured that your feedback regarding the breakfast area has been forwarded to the responsible department manager. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear susan, First of all, thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Saad, First of all, thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Guest, First of all, thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Haider, First of all, thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear YAKUP, First of all, thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Kirill, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Saad, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards

Dear Massimo, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear alon, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Dear richard, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Dear Nina, First of all, thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Haitham,First of all, Thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Dalal, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and for taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future. Please do not hesitate to contact me if there is anything I can help you with in order to serve you even better on your next stay. Regards,

Dear Waddah, First of all, I would like to thank you for choosing Wyndham Grand Istanbul Levent and for taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliment with our teammate you mentioned.Thank you again for your visit and we hope to welcome you again in the near future. I want you to know that I am personally ready for anything I can help.Kind Regards,

Dear MOHAMMAD, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and for taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Please do not hesitate to contact me if there is anything I can help you with in order to serve you even better on your next stay.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Joan, First of all, thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.Please do not hesitate to contact me if there is anything I can help you with in order to serve you even better on your next stay.Regards,

Dear Lucas, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and for taking the time to share the details of your experience. We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future. Regards,

Dear Guest, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.Regards

Dear Mustafa , Thank you for choosing Wyndham Grand Istanbul Levent and for taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Ahmed, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience. We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future. Regards,

Dear Mr. Fawaz, We would like to thank you for making us proud with your visit and we would like to convey that our entire team is constantly making efforts for your comfort and well-being. Regarding your written comments about your stay in our hotel, the damages you have caused to the room located on the lower floor, have been registered and filed with photographs. The amount that you had to pay is 4500 Turkish Liras + VAT for the damage that you caused, but we exceptionally accepted your down payment amount and did not charge the additional 3000 Turkish Liras + VAT. In addition, we did not charge the loss of revenue of the room, that should have reflected to you, due to keeping the room under out of order status during the maintenance of the room. We belive that you have been already informed about our comments during your check out, in addition by the authority representative that you have applied. We hope you will reselect our hotel for your next stay. Looking forward to welcoming you soon. With Best Regards,

Dear Mohammed,First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience. We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future. Regards,

Dear Mutea , First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Ahmad, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Harry, Thank you for choosing Wyndham Grand Istanbul Levent and for taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Pirooz, We would like to thank you for choosing Wyndham Grand Istanbul Levent and for taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Pirooz , Thank you for choosing Wyndham Grand Istanbul Levent and for taking the time to share the details of your experience. We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future. Regards,

Dear Mohamed, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience. We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. Thank you again for your visit and we hope to welcome you again in the near future.Regards,