Is Su Merdum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Su Merdum Hotel?

Self parking and valet parking are free at this property.

Does Su Merdum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 50 per vehicle applies.

Where is Su Merdum Hotel located?

Located in Üsküdar, this spa hotel is 0.6 mi (1 km) from Beylerbeyi Palace and within 3 mi (5 km) of Camlica Hill and Adile Sultan Palace.

Su Merdum Hotel Reviews, Deals & Photos 2025

6/10 Okay

EMRAH

2020/6/7

Liked: Cleanliness, room comfort

Stayed 2 nights in Jun 2020

8/10 Good

Verified traveler

2020/3/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

2/10 Terrible

James.

2020/1/24

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

First of all its a very old and traditional mansion but we had very bad and disgusting service. 1. Its says on site self parking but there is no parking spaces , you have to park on the side road by yourself, unsecure park also we had scratch on the car. 2. We get premium room with garden sight and kind bed but they merge 2 single bed and they dont even know why 2 single bed in room. We try to explain them its not normal . When I ask the cancel room shift manager said lets clean my room and you can stay there . I get very angry and than manager agree to show other room . 3 . Hotel staff requie extra cost for other rooms and we said its not our mistake and they agree to let us stay on another room. 4 . When we agree to stay another room in 5 min time I turn A/C on and over 30 min temprwture doesn't go up. 5. We call reception and explain problem they agree to change room to another. When we move to other room still we want to drink tea and there was no kettle . We ask kettle to drink tea they just bring their own kettle and 2 drink glass Kettle was very dirty also we saw some ash in the tea mug . 6. We made another complain to the reception and they let us move another room I was finally thinking to relax and I want ti get shower . I turn the shower on and I wait at least 3 4 min to get hot water and no hot water. They want to check downstairs to is there somethig wrong and they said hot water in working order. After all this situation we left to hotel

Stayed 1 night in Jan 2020

4/10 Poor

Gökhan

2020/1/21

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Sırf hotels.com uygulamasından aldık diyemi nedir . Otelin em kötü odasında kaldık

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

2019/10/12

Liked: Staff & service

Einrichtungsidee ist toll. Aber qualitativ nicht gut.

Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveler

2019/10/8

Liked: Cleanliness

Disliked: Staff & service

Das Personal war sehr unerfahren, und das hotel nicht im besten Zustand. Das Personal hat auch nur Türkisch gesprochen und somit war es für uns sehr schwierig uns zu verständigen. (nur eine Person war immer freundlich und zuvorkommend)

Stayed 4 nights in Oct 2019

10/10 Excellent

Yunus

2019/9/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2019

2/10 Terrible

CEMAL GÜRSEL

2019/9/5

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resimlerdeki güzel

Odanın parkeleri kabarmış banyo çok dar zeminler ıslak kalıyor resimdeki daha güzel

Stayed 1 night in Aug 2019

10/10 Excellent

Onur

2019/4/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Butik konforu ve huzuru

otel çalışanlarının ilgi ve alakası tam puan!

Stayed 3 nights in Apr 2019

10/10 Excellent

Hamzeh

2019/3/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior

Quit, clean , and very Luxury. Polite staff.its small motel and you can go next to i, a lot of restaurants to eat tukishfood..

Stayed 1 night in Mar 2019

8/10 Good

Clive

2018/11/15

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

November stay

Good service and comfortable, quiet. Rooms could do with repairs and general upgrading. A little jaded.

Stayed 3 nights in Nov 2018

10/10 Excellent

Perihan

2018/10/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 13 nights in Aug 2018

6/10 Okay

Verified traveler

2018/8/16

Liked: Cleanliness, room comfort

Hotel in Beylerbeyi

Our view of this hotel is mixed. The location is good for exploring Beylerbeyi and the surrounding area. We asked several times about access to the Hammam (which was one of the reasons for selecting this hotel) before we were given access. On each occasion we were given a different reason why it was out of use but when we eventually got to access it, it seemed fine. The room were were in was generally good. The bed and pillows were very comfortable, however, there was no separate bath/showeroom - it was partitioned off from the room with glass which made it very tight and awkward to use.

Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveler

2018/8/10

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service!

Even though my booking was confirmed and the payment already went through, when I got there I was told that they had no room. Not only they didn't bother help me find another accommodation, they told me that it was Expedia's problem and it wasn't their fault. To make long story short, I had nowhere to go at 1AM in Istanbul thanks to this terrible place.

Stayed 1 night in Aug 2018

10/10 Excellent

ahmet

2018/5/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resepsiyondaki bayan çok soğuk ve ilgisiz

8/10 Good

Umay

2017/8/25

Liked: Cleanliness

ich würde das Standartzimmer nie mehr nehmen es ist sehr stickig da man die Fenster nicht öffnen kann weil da die ganzen Abfälle abgeladen worden sind. Man muss Klimaanlage benutzen. Das Frühstück wird einem serviert wobei man mit Wartezeiten rechnen muss. Aber die Lage ist toll.

Stayed 2 nights in Aug 2017

10/10 Excellent

rathawich

2017/7/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best service ever

Stayed 2 nights in Jul 2017

8/10 Good

S, Ludwigshafen, Deutschland

2017/5/7

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Sehr außergewöhnliches Hotel

Es ist ein sehr schönes und außergewöhnliches Hotel aus dem Jahre ca. 1850 (laut Auskunft der Mitarbeiter). Mitarbeiter und Service waren perfekt. Die erste Nacht haben wir ein Upgrade erhalten, weil unsere Buchung nicht vorlag. Das Problem wurde schnell und freundlich gelöst, ohne das wir warten mussten. Wenn man nicht in einem normalen Hotel nächtigen möchte ist es eine sehr gute Auswahl.

2/10 Terrible

Verified traveler

2016/7/10

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unprofessional scam

Reserved and confirmed the room but when I get there 1:20am they said they don't work with Expedia and all rooms are booked. (Next day I learned that they did worked with Expedia) I took us 3 more hours to find a a another hotel after driving all around with my wife. This is not acceptable, think twice before you make your reservation here. If they can get better rate from other customer they will sell your room to someone else. Worst customer service ever.

10/10 Excellent

Verified traveler

2016/4/6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel bir gece geçirdik. Oda kalitesi, ikramlar, personelin ilgi alakası ve tavrı herşeyiyle güzeldi.

10/10 Excellent

Deb

2015/8/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New boutique hotel minutes from the Bosphorus

Lovely local find on the Anatolian side of the Bosphorus. Restored Ottoman house with the rooms furnished with elegant decor reminiscent of the times. Staff were so friendly and very attentive. Garden, pool, pool side dining and walking distance to stores and restaurants overlooking the water. A little oasis - we enjoyed every minute of our stay.

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